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Collections Account Manager Jobs in Spring Hill, TN

... performing all collections functions after claims have been submitted and processed. This role involves proactive follow-up with payers, meticulous denial management, and accurate account ...

... performing all collections functions after claims have been submitted and processed. This role involves proactive follow-up with payers, meticulous denial management, and accurate account ...

... stage collections (1-6 days past due) and meet daily/weekly collection standards · Maintain account health and secure payment commitments utilizing account management tools · Complete assigned ...

Collections Specialist - Remote

Brentwood, TN · Remote

$17.50 - $23.75/hr

Communicate payer trends and patterns to management. * Document all account resolution activities and actions taken within the patient's record. * Review, comprehend, and execute payer logic within ...

Credit Manager

Smyrna, TN · On-site

$115K - $120K/yr

Manage collections on past-due accounts and document all actions, communications, and follow-up in the customer master record. * Approve or decline credit applications for all divisions based on ...

Showing results 41-60

Collections Account Manager information

See Spring Hill, TN salary details

$27.7K

$61.9K

$99.7K

How much do collections account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for collections account manager in Spring Hill, TN is $61,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $73,800.00 per year, depending on experience, location, and employer.

What is a collections account manager?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

What are the key skills and qualifications needed to thrive as a collections account manager?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

How does a collections account manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

Is a collections account manager a stressful job?

A collections account manager often works in a high-pressure environment due to the need to recover overdue payments and meet collection targets. The role requires strong communication skills, attention to detail, and the ability to handle difficult conversations, which can contribute to job stress. However, stress levels vary depending on the workplace and individual resilience.

What does a collections account manager do?

A collections account manager is responsible for managing overdue accounts by contacting customers, negotiating payment plans, and resolving outstanding debts. They often use specialized software to track accounts and ensure compliance with relevant laws and company policies. Strong communication and negotiation skills are essential for success in this role.

What job categories do people searching Collections Account Manager jobs in Spring Hill, TN look for?

The top searched job categories for Collections Account Manager jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Collections Account Manager jobs?

Cities near Spring Hill, TN with the most Collections Account Manager job openings:

Infographic showing various Collections Account Manager job openings in Spring Hill, TN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,887 per year, or $29.8 per hour.

Collection Coordinator

Synergy Shared Services

Nashville, TN

Full-time

Re-posted 11 days ago


Job description

POSITION SUMMARY: The Collections Coordinator is responsible for performing all collections functions after claims have been submitted and processed. This role involves proactive follow-up with payers, meticulous denial management, and accurate account reconciliation to maintain a healthy accounts receivable (AR).

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Executes targeted follow-up on outstanding accounts with Medicare, Medicaid, and commercial carriers based on AR aging reports to facilitate timely payment.
  • Thoroughly researches the cause of payment denials (e.g., lack of authorization, documentation errors, untimely filing) and executes the necessary steps for resolution, correction, and resubmission or appeal.
  • Prepares and submits formal appeals for denied claims, gathering required documentation (clinical and administrative) to overturn the payer's initial decision.
  • Accurately reconciles posted payments with expected reimbursement, identifying discrepancies and contractual short-pays that require further follow-up.
  • Manages the patient portion of collections, including generating and mailing statements, and communicating with patients regarding payment plans in a professional and compliant manner.
  • Documents all collection activities, communications with payers, and status updates on the patient's account within the EMR system clearly and accurately.
  • Reports common denial codes and collection roadblocks to the Billing Lead or Director of RCM to help identify and resolve upstream process issues.
  • Other appropriate services and special projects as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

QUALIFICATIONS & REQUIREMENTS FOR THE POSITION:

  • Minimum of 1 year of experience in medical collections, accounts receivable follow-up, or denial appeals, with experience in Home Health or Hospice preferred.
  • Solid working knowledge of reading and interpreting EOBs (Explanation of Benefits), RAs (Remittance Advices), and payer correspondence.
  • Proven ability to submit claims and track payment status through payer portals and a dedicated EMR system.
  • Familiarity with the Medicare appeals process (e.g., Redetermination).

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.