1

Collection Paralegal Jobs in Ontario (NOW HIRING)

Analyze methodologies for efficient and effective collection of data; * Provide recommendations for ... Provide paralegal support for OCS staff whose responsibilities are related to numerous legal areas ...

Analyze methodologies for efficient and effective collection of data; * Provide recommendations for ... Provide paralegal support for OCS staff whose responsibilities are related to numerous legal areas ...

Document management, including document identification and collection, review and summary ... A Law Clerk/Paralegal Diploma or Degree from an accredited university or college program, or ...

Collection Paralegal information

What is a collection paralegal?

Collection paralegals are legal professionals who assist attorneys in managing cases related to debt collection. They help prepare legal documents, file lawsuits, communicate with clients and debtors, and ensure compliance with federal and state laws regarding collections. Their role often includes conducting research, maintaining case files, and supporting attorneys in court proceedings. Collection paralegals play a crucial part in helping law firms or companies recover outstanding debts through legal means.

What are some typical challenges a collection paralegal may face when working with debtors and attorneys?

Collection Paralegals often encounter challenges such as negotiating payment plans with unresponsive or difficult debtors and managing a high volume of case files simultaneously. They must also ensure strict compliance with federal and state debt collection laws while coordinating closely with attorneys to prepare legal documents and court filings. Effective communication and strong organizational skills are essential for success in this fast-paced, detail-oriented environment.

What are the key skills and qualifications needed to thrive as a collection paralegal, and why are they important?

To thrive as a Collection Paralegal, you need knowledge of debt collection laws, legal procedures, and experience with drafting legal documents, often supported by a paralegal certificate or associate degree. Familiarity with case management software, legal research databases, and e-filing systems is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills that set candidates apart. These skills are crucial for ensuring legal compliance, efficient case management, and effective communication with clients, courts, and attorneys.

What is the difference between Collection Paralegal vs Debt Collection Specialist?

AspectCollection ParalegalDebt Collection Specialist
CredentialsParalegal certification or associate degreeNo formal certification typically required
Work EnvironmentLaw firms, legal departments, courtsCollections agencies, banks, credit companies
Employer & IndustryLegal industry, law officesFinancial services, credit industry
Job FocusLegal support, document preparation, case managementDebt recovery, contacting debtors, negotiating payments

While both roles involve debt recovery, a Collection Paralegal provides legal support within law firms or legal departments, focusing on legal documentation and case management. In contrast, a Debt Collection Specialist primarily works in collections agencies or financial institutions, focusing on contacting debtors and recovering unpaid debts without legal proceedings.

Infographic showing various Collection Paralegal job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.

Licensed Paralegal - Hybrid in Ontario, Canada

Transworld Systems Inc.

Toronto, ON • Hybrid

CA$65K/yr

Full-time

Medical, Dental

Re-posted 16 days ago


Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers


Job description

Overview

Work Location: This is a hybrid position (1 day a week onsite, 4 days a week remote)

Compensation: $50-65k CAD Annually 

Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle.

We are interested in hearing from junior licensed Paralegals with a minimum (1) one-year experience. 

The successful candidate will have excellent research and drafting skills, the ability to work independently and comfortable in appearing before the courts or other tribunals as required.

Why should you consider TSI?

  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • A competitive salary
  • 3 Paid sick days per calendar year
  • Paid holidays
  • RRSP Plan
  • Comprehensive medical/dental plan
  • Mileage will be reimbursed for court/mediation attendance

Responsibilities
  • Draft correspondence and perform general office and clerical duties and administrative tasks
  • Communicate with consumers to mitigate damages, via phone and fax  
  • Help prepare and issue legal documents
  • Research records, court files and other legal documents
  • Meet or exceed targets as defined by management
  • Prepare files for litigation ensuring accurate supporting documentation is on file
  • Draft claims and/or Defenses
  • Prepare default Judgments and request to clerk forms
  • Prepare, file and attend motions, examinations and assessment hearings
  • Prepare and file garnishments and writs
  • Prepare settlement conference and trial briefs when necessary
  • Attend settlement conference and small claims court actions
  • Prepare and update internal tracking reports (balance, interest, post judgment interest, costs, etc)

Qualifications
  • Paralegal license in good standing with the Law Society of Upper Canada and with a minimum (1) one year experience in litigation/trial in small claims court
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules
  • Experience in commercial or consumer collection or accounts receivable related work is an asset but not a requirement
  • Ability to manage multiple projects concurrently
  • Ability to manage multiple projects concurrently
  • Proficient knowledge of MS Excel, Project, Word and Outlook, PC Law and Time Matters Ability to work with minimal supervision
  • Strong organizational and analytical skills
  • Ability to work well under pressure to meet deadlines
  • Excellent verbal and written communication skills
  • Detail-oriented, strategic-minded problem solving skills
  • Desire to succeed in a competitive environment, independently and as part of a team

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Qualifications:
  • Paralegal license in good standing with the Law Society of Upper Canada and with a minimum (1) one year experience in litigation/trial in small claims court
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules
  • Experience in commercial or consumer collection or accounts receivable related work is an asset but not a requirement
  • Ability to manage multiple projects concurrently
  • Ability to manage multiple projects concurrently
  • Proficient knowledge of MS Excel, Project, Word and Outlook, PC Law and Time Matters Ability to work with minimal supervision
  • Strong organizational and analytical skills
  • Ability to work well under pressure to meet deadlines
  • Excellent verbal and written communication skills
  • Detail-oriented, strategic-minded problem solving skills
  • Desire to succeed in a competitive environment, independently and as part of a team

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Transworld Systems Inc. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom