Has strong analytical and organizational skills and demonstrates the ability to solve complex ... Data Collection and Entry * Due Diligence * Issue Management * Oral Communications * Active ...
Has strong analytical and organizational skills and demonstrates the ability to solve complex ... Data Collection and Entry * Due Diligence * Issue Management * Oral Communications * Active ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Quick apply
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Quick apply
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Quick apply
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Quick apply
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products ... Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who ...
Wealth Management Fraud & Claims - Sr. Fraud Analyst
Pennington, NJ · On-site
$24.04 - $31.25/hr
Has strong analytical and organizational skills and demonstrates the ability to solve complex ... Data Collection and Entry * Due Diligence * Issue Management * Oral Communications * Active ...
Wealth Management Fraud & Claims - Sr. Fraud Analyst
Pennington, NJ · On-site
$24.04 - $31.25/hr
Has strong analytical and organizational skills and demonstrates the ability to solve complex ... Data Collection and Entry * Due Diligence * Issue Management * Oral Communications * Active ...
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry * Policies, Procedures, and Guidelines * Referral Management * Written ...
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry * Policies, Procedures, and Guidelines * Referral Management * Written ...
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry * Policies, Procedures, and Guidelines * Referral Management * Written ...
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry * Policies, Procedures, and Guidelines * Referral Management * Written ...
Sr Fraud Analyst II - Fraud Detection Operations
Jacksonville, TX · On-site
$60 - $80/hr
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry Policies, Procedures, and Guidelines * Referral Management * Written ...
Sr Fraud Analyst II - Fraud Detection Operations
Jacksonville, TX · On-site
$60 - $80/hr
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry Policies, Procedures, and Guidelines * Referral Management * Written ...
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry * Policies, Procedures, and Guidelines * Referral Management * Written ...
Key responsibilities include researching and analyzing of account activity to assess levels of risk ... Data Collection and Entry * Policies, Procedures, and Guidelines * Referral Management * Written ...
Support investigations through data collection, analysis, intelligence development, and root cause ... Provide strategic fraud risk advisory services to cross-functional teams, including Product ...
Support investigations through data collection, analysis, intelligence development, and root cause ... Provide strategic fraud risk advisory services to cross-functional teams, including Product ...
Project Manager in Collections & Asset Recovery / Russian Speaker
Manhattan, NY · On-site
$60 - $80/hr
... debt collection, fraud prevention and equipment repossession. The main goal of this role is to ... Analyze portfolio performance and identify patterns behind default, fraud and equipment loss.
Project Manager in Collections & Asset Recovery / Russian Speaker
Manhattan, NY · On-site
$60 - $80/hr
... debt collection, fraud prevention and equipment repossession. The main goal of this role is to ... Analyze portfolio performance and identify patterns behind default, fraud and equipment loss.
Financial Crimes Risk & Governance Manager
$97K - $127K/yr
Develop a formal process for the central collection, analysis and of the gathered fraud intelligence. * Present information on new fraud schemes and trends at the bi-weekly FCRM All Hands Meeting
Financial Crimes Risk & Governance Manager
$97K - $127K/yr
Develop a formal process for the central collection, analysis and of the gathered fraud intelligence. * Present information on new fraud schemes and trends at the bi-weekly FCRM All Hands Meeting
Safety & Complnc Spec 2- Fraud Analyst (Grant Funded) Agency: Department of Driver Services Job ... Establish and implement a data collection instrument for use within the CDL Unit to collect and ...
Safety & Complnc Spec 2- Fraud Analyst (Grant Funded) Agency: Department of Driver Services Job ... Establish and implement a data collection instrument for use within the CDL Unit to collect and ...
Safety & Complnc Spec 2- Fraud Analyst (Grant Funded) Agency: Department of Driver Services Job ... The incumbent will also: • Establish and implement a data collection instrument for use within ...
Safety & Complnc Spec 2- Fraud Analyst (Grant Funded) Agency: Department of Driver Services Job ... The incumbent will also: • Establish and implement a data collection instrument for use within ...
Assistwith collection, integration, validation, and quality assessment of large and diverse data sources. * Supportdevelopmentof fraud indicators, detection logic, business rules, and analytical ...
Assistwith collection, integration, validation, and quality assessment of large and diverse data sources. * Supportdevelopmentof fraud indicators, detection logic, business rules, and analytical ...
Collection Fraud Analyst information
See salary details
$15.63 - $20
15% of jobs
$21.57 is the 25th percentile. Wages below this are outliers.
$20 - $24.37
28% of jobs
The median wage is $25.94 / hr.
$24.37 - $28.74
19% of jobs
$32.31 is the 75th percentile. Wages above this are outliers.
$28.74 - $33.11
16% of jobs
$33.11 - $37.48
12% of jobs
$37.48 - $41.85
3% of jobs
$41.85 - $46.22
1% of jobs
$46.22 - $50.59
3% of jobs
$50.59 - $54.96
0% of jobs
$54.96 - $59.33
3% of jobs
$59.33 - $63.70
0% of jobs
$15
$30
$63
How much do collection fraud analyst jobs pay per hour?
As of Sep 9, 2026, the average hourly pay for collection fraud analyst in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.
What cities are hiring for Collection Fraud Analyst jobs?
Cities with the most Collection Fraud Analyst job openings:
What states have the most Collection Fraud Analyst jobs?
States with the most job openings for Collection Fraud Analyst jobs include:
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For Collection Fraud Analyst jobs, the most frequently searched job titles are:
Wealth Management Fraud & Claims - Sr. Fraud Analyst
Pennington, NJ • On-site
Bank of America •
Finance and Insurance • 10K+ employees10,000+ employees
Full-time
PTO
Re-posted 6 days ago
Bank Of America rating
8.3
Based on 537 frontline employees who took The Breakroom Quiz
49th of 176 rated banks
Job description
Job Description:
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities include receiving inbound calls and takes appropriate action requiring accuracy on complex transactions. Job expectations include performing functions related to research and resolution of fraudulent activity, service support, and delivering practical, innovative solutions to clients while focusing on retention and re-establishing client confidence.
Wealth Management Fraud & Claims associates will handle inbound calls from clients, branch offices, banking centers, and various internal associates. They will also be responsible for the claim initiation and status updates of various fraud and billing disputes, on our clients' bank accounts. Associates will handle a wide variety of claim types including but not limited to: credit card, debit card, ATM, check fraud, ACH, and online wire transfers for wealth banking products.
Responsibilities:
Required Qualifications:
Desired Qualifications:
Skills:
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Pennington - 1400 American Blvd - Princeton Place At Hopewell Bldg. 4 (NJ2140)
Pay and benefits information
Pay range
$24.04 - $31.25 hourly pay, offers to be determined based on experience, education and skill set.
Predictable pay
This role is compensated with a base salary and is not incentive eligible.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description:
This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities include receiving inbound calls and takes appropriate action requiring accuracy on complex transactions. Job expectations include performing functions related to research and resolution of fraudulent activity, service support, and delivering practical, innovative solutions to clients while focusing on retention and re-establishing client confidence.
Wealth Management Fraud & Claims associates will handle inbound calls from clients, branch offices, banking centers, and various internal associates. They will also be responsible for the claim initiation and status updates of various fraud and billing disputes, on our clients' bank accounts. Associates will handle a wide variety of claim types including but not limited to: credit card, debit card, ATM, check fraud, ACH, and online wire transfers for wealth banking products.
Responsibilities:
- Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity and restrict account activity
- Assists Fraud Strategy partners with development of new tactics by facilitating controlled tests and simulations within the production environment
- Tests existing customer facing capabilities (credit, debit, transactions, deposit activity, and online activities) for unknown vulnerabilities resulting in potential fraudulent exploitation and unplanned loss
- Participates in triage related to Executive Escalations & Incident Response fraud activities
- Reviews and investigates reports of suspected fraudulent activity with accurate recording of data captured during client interactions
- Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulation
- Assist clients and internal partners with banking claim and suspicious alert inquiries, initiation and updates
Required Qualifications:
- 1+ years of fraud servicing or call center experience.
- Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information
- Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
- Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives
- Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
- Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
- Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
- Communicates effectively and confidently with all clients to make their financial lives better
- Ability to engage with clients while navigating multiple screens - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
- Comfortable receiving ongoing performance feedback and coaching
- Ability to learn and adapt to new information and technology platforms
- Minimum of an intermediate level of proficiency with computers and current technology
Desired Qualifications:
- Experience in a call center or a financial/banking center
- Fraud Detection and Prevention
- Credit Risk
Skills:
- Customer and Client Focus
- Data Collection and Entry
- Due Diligence
- Issue Management
- Oral Communications
- Active Listening
- Adaptability
- Attention to Detail
- Policies, Procedures & Guidelines
- Written Communications
- Business Acumen
- Collaboration
- Critical Thinking
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Pennington - 1400 American Blvd - Princeton Place At Hopewell Bldg. 4 (NJ2140)
Pay and benefits information
Pay range
$24.04 - $31.25 hourly pay, offers to be determined based on experience, education and skill set.
Predictable pay
This role is compensated with a base salary and is not incentive eligible.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
What Bank Of America employees say
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About Bank Of America
Sourced by ZipRecruiter
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US