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Collection Agency Jobs in Chicago, IL (NOW HIRING)

Treasury Analyst

Buffalo Grove, IL · On-site

$90 - $120/hr

Refer accounts to outside collection agency for further collection efforts as needed; assist with legal actions pertaining to those accounts. * Manage the daily funding and treasury needs for all ...

New

Monitors account payment behavior to identify high-risk accounts; recommends escalation to outside collection agency or legal action when necessary. * Maintains Accounts Receivable over 90% current ...

... party collection agencies. * Manage vendor relationships with external credit / collection providers. * Assist General Counsel and outside counsel with mechanics lien and collection litigation.

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

... collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets ...

Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts. * Maintain and update relevant records, files, and information to the database. * Proactively inform ...

Patient Account Specialist

Dyer, IN · On-site

$18.25 - $23.25/hr

Participates in maintaining Payor Manuals/Profiles. -Works closely with collection agency to assure that they receive updated information on accounts as necessary. -Prepares write-off requests with ...

Patient Account Specialist

Dyer, IN · On-site

$18.25 - $23.25/hr

Participates in maintaining Payor Manuals/Profiles. -Works closely with collection agency to assure that they receive updated information on accounts as necessary. -Prepares write-off requests with ...

Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts. * Maintain and update relevant records, files, and information to the database. * Proactively inform ...

... agencies, clients, and the public * Adheres to all collection policies, procedures, and KPIs * Contacts various credit sources, ensures credit packages or client's financial status is complete, and ...

Accounting Manager

Chicago, IL · On-site

$90K - $95K/yr

Responsible for all collection activities including follow-ups with attorneys and outside collection agencies regarding legal activities. * Manage vendor contracts, insurance policies, licenses, and ...

Negotiate payment arrangements and escalate accounts to collection agencies when necessary * Maintain accurate AR records, reports, and controls * Monitor and coordinate daily processing of orders ...

Showing results 21-40

Collection Agency information

See Chicago, IL salary details

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How much do collection agency jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for collection agency in Chicago, IL is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.75 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities near Chicago, IL are hiring for Collection Agency jobs?

Cities near Chicago, IL with the most Collection Agency job openings:

Infographic showing various Collection Agency job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 13% Part Time, 14% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $42,988 per year, or $20.7 per hour.

Treasury Analyst

Quick Plug

Buffalo Grove, IL • On-site

$90 - $120/hr

Other

Posted 3 days ago

New


Key responsibilities

  • Manage and improve processes related to funds inflow and outflow, including accounts payable, accounts receivable, cash forecasting, and daily funding needs.

  • Oversee the credit granting process, assess customer creditworthiness, establish credit terms, and manage collections efforts for all entities.

  • Manage daily treasury operations such as transferring funds, paying vendors, and monitoring bank balances to optimize interest expenses.


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Treasury Analyst

Full Time Management Buffalo Grove, IL, US

11 days ago Requisition ID: 1218

Salary Range: $90,000.00 To $120,000.00 Annually

Position Summary

The Treasury Analyst manages and drives continuous improvement in processes related to funds coming into and going out of Profile Products and its related entities. The positions oversees the credit granting process and ensures that there is a consistent application of Company’s credit policy. The position assesses potential and current customer credit worthiness and liability including risk and establishes and updates credit terms for all customers. The position manages a third-party A/R collection support team by prioritizing focus of effort and coaching on communications. The position also manages the company’s daily funding and treasury needs including paying vendors, transferring funds to other entities, and monitoring bank balances across all entities to reduce interest expense on the company’s revolving line of credit. The Credit Manager is the key administrator for the T&E, credit card, and car lease programs. The position also plays a key role in the annual renewal of the business insurance coverage for all entities. The position provides financial analysis and support to the V&P of Finance as needed.

Duties and Responsibilities
  • Identify opportunities for and drive continuous process improvement in credit, accounts payable, accounts receivable including collections, cash forecasting, and daily funding and treasury needs.
  • Oversee the credit granting process and ensure consistent application of policies at all Profile-related entities including foreign entities. Assess potential and current customer credit worthiness and establish credit terms.
  • Monitor Continuserve third-party A/R support team applying customer payments to ensure accounts receivable detail is accurate and up-to-date. Promptly correct customer invoices showing incorrect payment terms.
  • Manage daily A/R collection efforts for all Profile entities working with the local teams and the Continuserve third-party A/R support team. Identify and track large past due customers and coach team members on strategy and communications.
  • Contact larger past due customers directly to obtain payments; hold new orders for past due customers, negotiate new payment terms or settlements, charge interest on past due balances. Escalate collection efforts to senior management and sales team when warranted.
  • Refer accounts to outside collection agency for further collection efforts as needed; assist with legal actions pertaining to those accounts.
  • Manage the daily funding and treasury needs for all entities including transferring funds and paying vendors.
  • Focus on minimizing company interest expense by paying down revolving line of credit daily whenever possible.
  • Act as the key administrator for company’s T&E and car lease programs including onboarding new hires.
  • Support annual business insurance renewal process including statement of values to third-party insurance brokers. Report incidents to Profile insurance brokers and internal parties.
  • Assist in the integration of new acquisitions for various functions including credit policy, A/R collections, funding and paying suppliers, banking, T&E, and car lease policies.
  • Ensure written SOPs for all processes are up-to-date and backup team members are trained on latest procedures.
  • Provide financial analysis support to the Director of FP&A as requested.
  • Perform other duties as assigned including creating reports as requested by management.
  • Work with V&P of finance to help model short term and long-term liquidity outlook based on projected financial performance, CapEx spending, changes in net working capital, and one-time cash outflows.
  • Work with V&P of Finance to build out AR & AP reporting automation
Job Requirements Education and Experience
  • Bachelor’s degree in Finance, Accounting, Business Management, or related field
  • Credit and collections management and experience a plus
Essential Qualifications
  • Proficiency in financial software and cash management systems
  • Strong analytical and quantitative skills for financial modeling and scenario analysis
  • Knowledge of financial markets, instruments, and regulatory requirements
  • Able to identify and lead continuous improvement initiatives in related functions
  • Experience leading and mentoring team members to drive daily operations and achieve goals
  • Excellent verbal and written communication skills with the ability to prepare and deliver clear, concise reports that are understandable by the target audience
  • Proven ability to build relationships, communicate effectively, and present ideas confidently and persuasively
  • Demonstrated ability to expand role and impact over time
  • Ability to analyze and solve complex problems
  • Mastery of credit principles and procedures
  • Demonstrated understanding of state and federal laws pertaining to collection activities
  • Excellent organizational skills and attention to detail
  • Ability to keep information confidential
  • Ability to exercise integrity and discretion
  • Ability to remain professional in confrontational conversations
  • Ability to meet deadlines in a fast-paced quickly changing environment
  • Time management skills
  • Strong computer skills that include proficiency with MS Office (Word, Outlook, Excel, Teams, and PowerPoint)
  • Experience in using PowerBI a plus
Language Skills
  • Ability to read, write, and speak English; bilingual in Spanish preferred
Physical Demands
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee possesses the ability to fulfill and any all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
  • May require more than 40 hours per week to perform the essential duties of the position.
  • The individual possesses fine hand manipulation (keyboarding) skills.
Work Environment
  • This position works in internal office space setting.
  • The noise level is usually moderate.
  • This role routinely uses standard office equipment such as a computer, phone, printer/scanner, and filing cabinets.
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