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Collection Agency Jobs in Illinois (NOW HIRING)

Neder Capital Services LLC

Property Manager

Wheeling, IL · On-site

$45K - $75K/yr

Their includes, but is not limited to the following: 1. Rent collections. 2. Rent demand and 5day notices to tenants. 3. Submission to Legal Department 4. Submission to Collection agency 5. Tenant ...

Profile Products LLC

Treasury Analyst

Buffalo Grove, IL · On-site

$90K - $120K/yr

Refer accounts to outside collection agency for further collection efforts as needed; assist with legal actions pertaining to those accounts. * Manage the daily funding and treasury needs for all ...

Rose Paving

Collections Specialist

Villa Park, IL · On-site

$25 - $32/hr

... party collection agencies. * Manage vendor relationships with external credit / collection providers. * Assist General Counsel and outside counsel with mechanics lien and collection litigation.

KEYENCE

Collections Specialist

Itasca, IL · On-site

$68K/yr

Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts. * Maintain and update relevant records, files, and information to the database. * Proactively inform ...

Keyence Corporation

Collections Specialist

Itasca, IL · On-site

$68K/yr

Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts. * Maintain and update relevant records, files, and information to the database. * Proactively inform ...

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How much do collection agency jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for collection agency in Illinois is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.36 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities in Illinois are hiring for Collection Agency jobs?

Cities in Illinois with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Illinois as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,381 per year, or $19.4 per hour.

Receivables Clerk, Full Time- Days

The University of Chicago Medicine

Burr Ridge, IL • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 19 days ago

University Of Chicago Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

239th of 893 rated healthcare providers

Job description


Be a part of a world-class academic healthcare system at UChicago Medicine as a Receivables Clerk for our Revenue Cycle Management division at our campus in Burr Ridge, IL. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.
This position is responsible for the accurate and timely resolution of patient accounts.
Essential Job Functions
  • Work assigned accounts through the collections system, analyzing them for appropriate action; access and utilize external computer systems including the UCPG/UCHP terminal, the PTS system and the Medicaid FSS terminal for inquiry and resolution of accounts, when appropriate
  • Follow all third-party payer guidelines and procedures for collection. Keep current on all policy changes
  • Identify and request all appropriate adjustments to accounts assigned, following payer/department payment guidelines
  • Initiate process for any further billing required on accounts after the primary portion is resolved
  • Recommend aged or rejected accounts for write off to collection agency; process refunds to third party payers, as required
  • Log and maintain file consisting of all payment vouchers, if appropriate; contact patient/responsible party, when required, to obtain information for claim payment
  • Remain current on and follow all departmental policies regarding the collection and processing of accounts receivable
  • Update the collections and BHIS systems with current/correct information, as appropriate
  • Share information with other departments, when appropriate, to increase the effectiveness of the entire collection process
  • Performs other duties as assigned

Required Qualifications
  • A completed high school diploma or GED equivalent
  • Ability to work in a multiple computer environment
  • Ability to type 25 words per minute accurately and the ability to operate a 10 key calculator
  • Good mathematical skills
  • Above average organizational skills & attention to detail with the ability to work independently
  • Ability to process a large volume of work in a timely manner
  • Exceptional telephone communication skills

Preferred Qualifications
  • Relevant work experience in a hospital setting
  • Two or more years of collections and/or billing office experience

Position Details
  • Job Type/FTE: Full Time (1.0 FTE)
  • Shift: Days
  • Unit/Department: Revenue Cycle
  • Work Location: Full time remote/ Burr Ridge, IL
  • CBA Code: 743 Clerical

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