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Collection Agency Jobs in Colorado (NOW HIRING)

BrightSpring

Collections Analyst

Longmont, CO · On-site

$24/hr

Responsible for collection efforts of patient level accounts primarily for private accounts ... collections agency, etc.) necessary to resolve account and relieve AR in a timely manner.

PharMerica

Collections Analyst

Longmont, CO · On-site +1

$18 - $24/hr

Responsible for collection efforts of patient level accounts primarily for private accounts ... collections agency, etc.) necessary to resolve account and relieve AR in a timely manner.

PharMerica

Collections Analyst

Longmont, CO · On-site +1

$18/hr

Responsible for collection efforts of patient level accounts primarily for private accounts ... collections agency, etc.) necessary to resolve account and relieve AR in a timely manner.

PharMerica

Collections Analyst

Longmont, CO · On-site +1

$18 - $24/hr

Responsible for collection efforts of patient level accounts primarily for private accounts ... collections agency, etc.) necessary to resolve account and relieve AR in a timely manner.

Amerita

Medical Collections Lead / Remote

Englewood, CO · On-site +1

$22/hr

Interacts with third party collection agencies as needed * Understands and adheres to HIPAA and PHI guidelines * Communicates clearly and professionally, both in written form and orally, with ...

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Showing results 21-40

All JobsCollection Agency JobsCollection Agency Jobs in Colorado

Collection Agency information

See Colorado salary details

$10

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How much do collection agency jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for collection agency in Colorado is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.28 per hour, depending on experience, location, and employer.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What cities in Colorado are hiring for Collection Agency jobs?

Cities in Colorado with the most Collection Agency job openings:

Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 10% Part Time, 1% Temporary, and 14% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,819 per year, or $21.1 per hour.

Collections Analyst

BrightSpring Health Services

Longmont, CO • On-site

$18 - $24/hr

Full-time

Posted 25 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

224th of 247 rated social care providers

Job description

PharMerica


Responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica’s Collections Policy and Procedures and the Consumer Credit Protection Act of 1977.


  • Responsible for collection efforts of patient level accounts primarily for private accounts.
  • Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques.
  • Works with internal and external customers to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account and relieve AR in a timely manner. Productivity records will also be maintained.
  • Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication.
  • Works with Private Collection Manager/Supervisor in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money.
  • Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence and mailing outbound collection letters for 90-day active/inactive accounts and discontinuation of service letters.
  • Works with Private Collections Manager/Supervisor and other members of the management team on special projects as needed.
  • Performs other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education/Learning Experience

Required:  High School graduate, GED or equivalent experience

  • Work Experience

Required:  1 year billing and/or collections experience

Desired:  Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience

  • Skills/Knowledge

Required:  Data entry, MS Excel and Word and basic computer knowledge

Desired:  Medical billing and coding

  • Behavior Competencies:
  • Required: Communication, Problem Solving, Detail Orientation, and Teamwork

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.
USD $18.00 - $24.00 / Hour

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