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Collection Agency Jobs in Colorado (NOW HIRING)

Collection Specialist / Remote

Englewood, CO

$18.25 - $24.75/hr

Interacts with third party collection agencies * Communicates consistently and professionally with other Amerita employees * Works within specified deadlines and stressful situations * Works overtime ...

Interacts with third party collection agencies * Communicates consistently and professionally with other Amerita employees * Works within specified deadlines and stressful situations * Works overtime ...

$104K - $166K/yr

In a Collection Management role, you will determine relevant indications and warnings (I&W) of ... The company serves as a valued partner to essential government agencies and supports every branch ...

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Collection Agency information

See Colorado salary details

$10

$21

$31

How much do collection agency jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for collection agency in Colorado is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
What are popular job titles related to Collection Agency jobs in Colorado? For Collection Agency jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Collection Agency jobs? Cities in Colorado with the most Collection Agency job openings:
Infographic showing various Collection Agency job openings in Colorado as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,819 per year, or $21.1 per hour.

Collection Manager - Mid to Experienced Level (MD / CO)

National Security Agency/Central Security Service

Denver, CO โ€ข On-site, Remote

$83K - $187K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Summary
Collection Management is the process of managing and organizing the collection of intelligence from various sources. The NSA is looking to develop a highly talented cadre of individuals in developing, planning, and ensuring the efficiency of NSA's worldwide accesses, collaborating with collection architecture developers, and sustaining access to global communications.
Learn more about this agency
Duties
Help
Identify appropriate collection access points, methods, and/or plans necessary to satisfy specific collection requirements. Develop, plan, and coordinate the deployment of collection systems. Validate, coordinate, issue, adjust, and terminate collection tasking for NSA Collection programs; and collaborate internally and with external agencies to acquire, maintain and maximize access to global communications.
Requirements
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Conditions of employment
  • All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.

Qualifications
The qualifications listed are the minimum acceptable to be considered for the position.
Relevant experience must be in signals intelligence (SIGINT) collection, and/or analysis; and the collection management process. Completion of military training in a relevant area such as Signals Collection or Analysis program will be considered towards the relevant experience requirement (i.e., a 24-week course will count as 6 months of experience).
Degree in any field is acceptable.
FULL PERFORMANCE
Entry is with a Bachelor's degree plus 3 years of relevant experience, or a Master's degree plus 1 year of relevant experience. High school diploma or GED plus 7 years of relevant experience, or an Associate's degree plus 5 years of relevant experience will be considered.
SENIOR
Entry is with a Bachelor's degree plus 6 years of relevant experience, or a Master's degree plus 4 year of relevant experience. High school diploma or GED plus 10 years of relevant experience, or an Associate's degree plus 8 years of relevant experience will be considered.
Education
The qualifications listed are the minimum acceptable to be considered for the position.
Degree in any field is acceptable.
Additional information
Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.
Salary Range: $83,265 - $187,093 (Full Performance, Senior)
Salary range varies by location, work level, and relevant experience to the position.
Training will be provided based on the selectee's needs and experience.
Benefits: NSA offers a comprehensive benefits package.
Work Schedule: This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. and 6:00 p.m. (flexible).
DCIPS Trial Period:
If selected for this position, you will be required to serve a two-year DCIPS trial period, unless you are a veterans' preference-eligible employee, in which case you are required to serve a one-year trial period. This trial period runs concurrently with your commitment to the position, if applicable. Before finalizing your appointment at the conclusion of your trial period, NSA will determine whether your continued employment advances the public interest. This decision will be based on factors such as your performance and conduct; the Agency's needs and interests; whether your continued employment would advance the Agency's organizational goals; and whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
If you do not receive certification for continued employment, you should receive written notice prior to the end of your trial period that your employment will be terminated and the effective date of such termination.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.