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Collection Agency Jobs in Colorado (NOW HIRING)

Interacts with third party collection agencies * Communicates consistently and professionally with other Amerita employees * Works within specified deadlines and stressful situations * Works overtime ...

Collection Specialist / Remote

Englewood, CO

$18.25 - $24.75/hr

Interacts with third party collection agencies * Communicates consistently and professionally with other Amerita employees * Works within specified deadlines and stressful situations * Works overtime ...

Prepare list of accounts to be sent to collection agency. Work Edits and Errors in System regarding patient A/R. Prepare required reports including A/R aging. Resolve discrepancies in a timely ...

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Prepare list of accounts to be sent to collection agency. Work Edits and Errors in System regarding patient A/R. Prepare required reports including A/R aging. Resolve discrepancies in a timely ...

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Collection Agency information

See Colorado salary details

$10

$21

$31

How much do collection agency jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for collection agency in Colorado is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
What are popular job titles related to Collection Agency jobs in Colorado? For Collection Agency jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Collection Agency jobs? Cities in Colorado with the most Collection Agency job openings:
Infographic showing various Collection Agency job openings in Colorado as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,819 per year, or $21.1 per hour.
Collection Specialist / Remote

Collection Specialist / Remote

BrightSpring Health Services

Englewood, CO • Remote

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

216th of 232 rated social care providers


Job description

Amerita


Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for a Collection Specialist to join our Revenue Cycle Management (RCM) team as we grow to be one of the top home infusion providers in the country. The Collection Specialist will report to the Collection Manager and work in our Centennial, CO office. 

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

The Collection Specialist-Denials team is responsible for a broad range of collection processes related to medical accounts receivable in support of a single or multiple site locations. The employee will proactively work assigned accounts and denials to maximize accurate and timely payment. Above all, the Collection Specialist demonstrates exceptional internal and external customer service skills and actively promotes Amerita’s company culture.

What We Offer:

  • DailyPay
  • Flexible Schedules
  • Competitive Pay with Shift Differentials
  • Health, Dental, Vision, and Life Insurance
  • Company-Paid Disability Insurance
  • Tuition Assistance & Reimbursement
  • Employee Discount Program
  • 401k Plan
  • Paid Time Off
  • Non-Retail, Closed-Door Environment

As a Collection Specialist, you will...

  • Ensures daily accomplishments work towards company goals for cash collections by accurately working all assigned AR over 60 days if working aging and all denied claims within 7 days of posted denial if working denials
  • Understands and adheres to state and federal regulations and company policies regarding compliance, integrity, patient privacy and ethical billing and collection practices
  • Research outstanding balances and takes necessary collection action to resolve in a timely manner; recommends necessary demographic changes to patient accounts to ensure future collections
  • Research assigned correspondence; takes necessary action to resolve requested information in a timely manner; establishes appropriate follow up
  • Resubmits accurate and timely claims in formats including, but not limited to, CMS-1500 and electronic 837
  • Utilizes most efficient resources to secure timely payment of open claims or invoices, giving priority to electronic solutions
  • Negotiates payment plans with patients in accordance with company collection policies
  • Identifies patterns and trends of denials, short-payment or non-payment and brings them to the attention of appropriate supervisory personnel
  • Reviews insurance remittance advices for accuracy. Identifies billing errors, short-payments, overpayments and unpaid claims and resolves accordingly, communicating any needed system changes
  • Reviews residual account balances after payments are applied and generates necessary adjustments (within eligible guidelines), overpayment notifications, refund requests and secondary billing
  • Interacts with third party collection agencies
  • Communicates consistently and professionally with other Amerita employees
  • Works within specified deadlines and stressful situations
  • Works overtime when necessary to meet department goals and objectives

  • High School Diploma/GED or equivalent required; some college a plus
  • A minimum of one (1) year experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus
  • Working knowledge of automated billing systems; experience with CPR+ preferred
  • Working knowledge and application of metric measurements, basic accounting practices, ICD-9, CPT and HCPCS coding
  • Solid Microsoft Office skills required, including Word, Excel and Outlook
  • Ability to type 40 wpm and proficiency with 10-key calculator
  • Ability to independently obtain and interpret information
  • Strong verbal and written communication skills
  • This position does not have supervisory responsibilities
  • This position does not require travel
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle or feel. The employee is occasionally required to stand and reach with hands and arms. The employees must frequently lift and/or move up to 10 pounds and occasionally lift and or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
  • The noise level in the work environment is usually moderate

**Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice**


Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.
USD $19.00 - $21.00 / Hour

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