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Collection Agency Jobs in Alabama (NOW HIRING)

Huntsville Hospital

Pt Liab Rep - CBO2

Arab, AL · On-site

$15.75 - $20.25/hr

The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification ...

Prescient Edge

Mid Collection Strategist

Mooresville, AL · On-site

$110K - $142K/yr

Job Title Mid Collection Strategist Location Huntsville, AL 35649 US (Primary) Category ... an agency recognized by the U.S. Department of Education. * An additional 4 years of experience in ...

Metals USA

Credit Manager

Mobile, AL · On-site

$80K - $90K/yr

Manages collection process of delinquent accounts and establishes relationship with collection agencies and attorneys. * Resolves disputes with customers and other departments as they relate to risk ...

Metals USA Holdings Corp.

Credit Manager

Mobile, AL · On-site

$80K - $90K/yr

Manages collection process of delinquent accounts and establishes relationship with collection agencies and attorneys. * Resolves disputes with customers and other departments as they relate to risk ...

Metals USA

Credit Manager

AL · On-site

$80K - $90K/yr

Manages collection process of delinquent accounts and establishes relationship with collection agencies and attorneys. * Resolves disputes with customers and other departments as they relate to risk ...

SKIDMORE

Controller

Moody, AL

... collection agencies • Directs and supervises accounts payable to ensure timely payments to suppliers while optimizing use of cash • Oversees proper recording of new fixed asset purchases and ...

SKIDMORE

Controller

Moody, AL · On-site

... collection agencies • Directs and supervises accounts payable to ensure timely payments to suppliers while optimizing use of cash • Oversees proper recording of new fixed asset purchases and ...

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All JobsCollection Agency JobsCollection Agency Jobs in Alabama

Collection Agency information

See Alabama salary details

$9

$18

$27

How much do collection agency jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for collection agency in Alabama is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Collection Agency vs Debt Collector?

AspectCollection AgencyDebt Collector
CredentialsVaries; often no specific license, but some states require licensingOften licensed or registered, depending on state laws
Work EnvironmentOffice-based, handling multiple accounts for various clientsField or office-based, focusing on individual debt accounts
Employer & Industry UsageHired by creditors or debt buyers to recover debtsTypically employed by collection agencies or working independently
Search & Comparison IntentYes, often compared for services and reputationYes, often compared for debt recovery practices

In summary, a collection agency is a company that manages debt recovery for multiple clients, often working with various accounts and industries. A debt collector is an individual who works either for a collection agency or independently to recover specific debts. While both roles focus on debt collection, agencies operate as organizations, whereas debt collectors are individuals involved in the process.

What are the key skills and qualifications needed to thrive as a collection agent?

To thrive as a Collection Agent, you need strong negotiation skills, knowledge of debt collection laws, and typically a high school diploma or relevant experience. Familiarity with collection management software, CRM systems, and sometimes certification from organizations like the ACA International are valuable. Excellent communication, resilience, and problem-solving abilities help build rapport and handle challenging conversations effectively. These skills are crucial for maximizing debt recovery while maintaining compliance and positive client relationships.

What is a collection agency?

A collection agency is a company hired by lenders or creditors to recover funds that are past due or in default. These agencies contact debtors by phone, mail, or email to request payment and may negotiate payment plans or settlements. If unsuccessful, they can report the delinquent debt to credit bureaus, potentially affecting the debtor's credit score. Collection agencies must follow laws such as the Fair Debt Collection Practices Act (FDCPA) to ensure ethical and legal practices.

What are some common challenges faced by professionals working in a collection agency, and how can they be addressed?

Professionals in a collection agency often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and managing high volumes of accounts. Building strong communication and negotiation skills is essential for addressing customer concerns empathetically while remaining firm on payment expectations. Many agencies provide ongoing training, team support, and access to technology that streamlines account management, helping employees overcome these challenges and succeed in their roles.
Collection Agency jobs near you
Infographic showing various Collection Agency job openings in Alabama as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 16% Part Time, and 11% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,771 per year, or $18.2 per hour.

Pt Liab Rep - CBO2

Huntsville Hospital

Arab, AL • On-site

$15.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

Job description

Patient Liability Representative

Serves as a liaison between the Hospital and the early out agency. Assists the department manager to manage the early out agency relationships by coordinating all efforts to perform vendor reconciliation and making recommendation of reconciling items to department manager. The Patient Liability Rep is responsible for determining accounts are to be deemed bad debt and the assignment of those accounts to appropriate collection agency. Also assists in the identification of charity candidates from the accounts identified as bad debt. Generates reports and keeps statistics on amount of bad debt written off and provides to the Team Lead and or Section Manager.

Qualifications

Minimum Knowledge, Skills and Experience required:

  • General application knowledge of EXCEL and WORD.
  • Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management strongly preferred.
  • 1 to 3 years working experience of Hospital or Physician office billing and collection processes including coordinating bad debt processing strongly preferred.
  • Proven applicable experience of preparing complex correspondence to resolve accounts strongly preferred
  • Effective communication skills verbally and written with internal Hospital departments, Physician Offices, Patient, and Insurance payers strongly preferred.
  • Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes.

Education:

  • High school diploma or GED
About Us

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities.

Huntsville Hospital Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn more about Huntsville Hospital Health System:

  • Careers : https://careers.hhsys.org/careers-home
  • Benefits : https://careers.hhsys.org/why-hh-health/benefits/benefits-at-huntsville-hospital/
  • Education & Professional Development : https://www.huntsvillehospital.org/education
  • Life In Huntsville : https://www.huntsvillehospital.org/about-huntsville-al
Huntsville Hospital logo

About Huntsville Hospital

Sourced by ZipRecruiter

Huntsville Hospital, located in Huntsville, Alabama, USA, operates in the healthcare industry. The organization's official website can be visited at huntsvillehospital.org. The hospital is a community-owned, not-for-profit healthcare system that was first established in 1895. This institution of paramount importance currently offers comprehensive health services dedicated to meeting the diverse needs of its community. The institution provides its services across a broad spectrum; this includes a children's hospital, women and infants’ hospital, a senior-orientated network, surgical services, orthopedic services, and more. Above all, Huntsville Hospital's core values emphasize patient safety, dignity, and care. Their mission is to deliver high-quality care and create a healthier community.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Huntsville, AL, US

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