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Collateral Protection Insurance Jobs in Texas (NOW HIRING)

Lone Star Credit Union

Loan Underwriter

Dallas, TX · On-site +1

... title work, collateral protection, etc. Responsibilities include * Review consumer loan ... Life and Disability Insurance * 401(K) with Employer Match * Paid Time Off for Community ...

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Lone Star Credit Union

Loan Underwriter

Dallas, TX · On-site

... title work, collateral protection, etc. Responsibilities include * Review consumer loan ... Life and Disability Insurance * 401(K) with Employer Match * Paid Time Off for Community ...

Austin Telco Federal Credit Union

Collector

Austin, TX · On-site

$43K - $47K/yr

Acquire and maintain a basic understanding of Collateral Protection Insurance (CPI) * Exercise sound judgment and decision-making within the scope of the role * Participate in additional projects or ...

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Collateral Protection Insurance information

What is the difference between Collateral Protection Insurance vs Insurance Adjuster?

AspectCollateral Protection InsuranceInsurance Adjuster
CredentialsTypically requires licensing or certification in insuranceRequires state licensing and adjuster certification
Work EnvironmentOffice, field inspections, claims processingField inspections, claims assessment, office work
Employer & IndustryInsurance companies, lenders, auto dealershipsInsurance companies, independent agencies
Search & Comparison IntentUnderstanding coverage for financed assetsEvaluating claim adjustments and settlement processes

Collateral Protection Insurance focuses on insuring financed assets like vehicles, often used by lenders. Insurance Adjusters assess claims and determine payouts. While both roles involve insurance, they serve different functions within the industry.

What is Collateral Protection Insurance (CPI)?

Collateral Protection Insurance (CPI) is a type of insurance policy that lenders purchase to protect themselves against loss or damage to property used as collateral for a loan, such as vehicles or real estate, when the borrower fails to maintain adequate insurance. If a borrower’s insurance lapses or is insufficient, the lender may buy CPI and charge the premium to the borrower. This coverage ensures the lender’s financial interest is safeguarded, but it may not provide the same coverage or benefits as standard borrower-acquired insurance.

What are some common challenges faced by professionals working in Collateral Protection Insurance (CPI) and how can they be addressed?

Professionals in Collateral Protection Insurance often encounter challenges such as managing high volumes of policy tracking, dealing with incomplete borrower information, and ensuring regulatory compliance. Overcoming these obstacles requires strong organizational skills, proficiency with specialized CPI software, and effective communication with lenders and borrowers. Staying updated on industry regulations and participating in ongoing training can also help professionals navigate these complexities and deliver excellent service.

What are the key skills and qualifications needed to thrive as a Collateral Protection Insurance Specialist, and why are they important?

To thrive as a Collateral Protection Insurance Specialist, you need a solid understanding of insurance principles, financial regulations, and risk assessment, often supported by a degree in finance, business, or a related field. Familiarity with insurance management software, loan servicing platforms, and relevant certifications such as an insurance license are typically required. Outstanding attention to detail, analytical thinking, and strong communication skills help professionals excel when analyzing policies and interacting with clients or stakeholders. These skills ensure accurate policy administration, regulatory compliance, and effective risk mitigation for lenders and their clients.
What are popular job titles related to Collateral Protection Insurance jobs in Texas? For Collateral Protection Insurance jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Collateral Protection Insurance jobs in Texas look for? The top searched job categories for Collateral Protection Insurance jobs in Texas are:
What cities in Texas are hiring for Collateral Protection Insurance jobs? Cities in Texas with the most Collateral Protection Insurance job openings:
Collateral Protection Insurance jobs near you
Outbound Customer Service Representative

Outbound Customer Service Representative

SWBC

San Antonio, TX

$13.75 - $18.25/hr

Other

Medical, Retirement

Posted 3 days ago

SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

SWBC is seeking a talented individual to provide customer service support for loan portfolios to financial institutions, insurance agents and borrowers/members by assessing and updating collateral protection insurance coverage and identifying uninsured loans.
Why you'll love this role:
This role is an excellent opportunity to utilize your customer service skills and make a positive impact with insurance companies for SWBC. You will be able to interact with multiple carriers to assist with updating renewal information on mortgage and auto loans. Your representation will directly contribute toward SWBC's Mission to provide excellent customer service.
Essential duties include the following:

  • Resolves inbound and makes outbound service calls regarding routine collateral protection insurance coverage questions, inquiries and/or problems on the status of insurance on loans made by borrowers/members, financial institutions and insurance agents by researching, verifying, updating loan insurance information and documenting the affected account's history file.
  • Refers complex questions, problems or client complaints promptly and accurately to the appropriate resources to ensure customer satisfaction and product integrity.
  • Assists in performing time-sensitive account maintenance before and after account processing cycles.
  • Enters updates to pertinent insurance data from Document Management System or FAX into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.
  • Prepares, packages, and mails insurance policies, proof of insurance requests, and paid certificates to borrowers/members and financial institutions.
Serious candidates will possess the minimum qualifications:
  • High School Diploma or equivalency required.
  • Minimum of zero to six (0-6) months of data entry, in-bound, out-bound or other related call center, telemarketing or related experience. Insurance or banking experience preferred.
  • Excellent interpersonal, organizational and telephone etiquette skills.
  • Strong workflow and communication skills (both written and oral).
  • Able to operate a computer and basic office equipment.
  • Able to type 40 WPM accurately and operate a 10-key calculator by touch.
SWBC offers*:
  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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