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How much do collaboration technology specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for collaboration technology specialist in the United States is $27.38, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $31.25 per hour, depending on experience, location, and employer.

What is a collaboration technology specialist?

Collaboration Technology Specialists are professionals who implement, manage, and support digital tools that enable teams to work together effectively, regardless of location. They are experts in platforms like Microsoft Teams, Zoom, Slack, and other unified communication and collaboration (UCC) tools. Their responsibilities include integrating these technologies, troubleshooting issues, training users, and ensuring secure, seamless communication and file sharing within organizations.

How does a collaboration technology specialist typically interact with other departments within an organization?

A Collaboration Technology Specialist often works closely with various departments such as IT, human resources, and operations to implement and support tools like video conferencing platforms, messaging apps, and document-sharing solutions. They frequently consult with end users to understand their needs, provide training, and troubleshoot technical issues. This role requires strong communication skills and a proactive approach to ensure that collaboration technologies are seamlessly integrated and adopted across teams. Effective specialists foster cross-departmental relationships to promote best practices and enhance overall productivity.

What are the key skills and qualifications needed to thrive as a collaboration technology specialist, and why are they important?

To thrive as a Collaboration Technology Specialist, you need expertise in unified communications, audiovisual solutions, and IT support, often backed by a degree in information technology or related certifications. Familiarity with platforms like Microsoft Teams, Zoom, Cisco Webex, and experience with cloud-based collaboration tools are typically required. Strong problem-solving, communication, and training skills help professionals effectively support end users and drive adoption. These skills are crucial for ensuring seamless collaboration, minimizing downtime, and maximizing productivity across organizations.

What does a collaboration technology specialist do?

A collaboration technology specialist manages and supports tools and platforms that enable team communication and collaboration, such as video conferencing, messaging apps, and document sharing systems. They troubleshoot technical issues, implement new solutions, and ensure seamless integration within an organization’s IT environment, often requiring knowledge of collaboration software, network infrastructure, and user training.

What cities are hiring for Collaboration Technology Specialist jobs?

Cities with the most Collaboration Technology Specialist job openings:

What are popular job titles related to Collaboration Technology Specialist jobs?

For Collaboration Technology Specialist jobs, the most frequently searched job titles are:

Infographic showing various Collaboration Technology Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $56,940 per year, or $27.4 per hour.

Audio-Visual & Collaboration Engineer

Bala Cynwyd, PA

PB consulting
See more jobs at PB consultingexternal

Full-time

Posted 19 days ago

Job description

We are seeking a skilled Audio-Visual & Collaboration Engineer to design, deploy, and manage advanced meeting spaces and situation rooms. This role bridges hardware engineering and cloud collaboration technologies to deliver seamless hybrid communication across the enterprise. The engineer will own the end-to-end conference room ecosystem, including hands-on integration of Poly and Microsoft Surface Hub systems, project management, vendor coordination, and ITIL-aligned service delivery.

Roles and Responsibilities

*Implement, configure, maintain, and troubleshoot advanced AV solutions for standard conference rooms, executive suites, and situation rooms.

*Administer and support enterprise Unified Communications (UC) platforms, including Microsoft Teams and Zoom.

*Lead conference room deployment projects from planning and design through implementation, testing, and production rollout.

*Manage AV vendors, equipment procurement, external service contractors, warranties, and escalations.

*Provide Tier 2/3 technical support for complex AV and UC incidents using ServiceNow and ITIL-based service management processes.

*Configure and support Poly/Polycom systems and Microsoft Surface Hub devices.

*Serve as the primary technical point of contact for AV and collaboration technologies, working closely with IT teams, vendors, executives, and end users.

*Ensure AV environments comply with enterprise standards, security requirements, and operational best practices.

Qualifications

*Certified Technology Specialist (CTS) certification required.

*Proven experience engineering and supporting enterprise AV hardware, particularly Poly/Polycom systems and Microsoft Surface Hub.

*Strong hands-on experience configuring and supporting Microsoft Teams Rooms and Zoom Rooms.

*Solid understanding of ITIL principles and hands-on experience with ServiceNow for incident, request, and asset management.

*Experience leading conference room deployments, technical projects, and enterprise AV rollouts.

*Strong vendor management and procurement experience.

*Excellent troubleshooting, analytical, project management, and organizational skills.

*Strong verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

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