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Cold Stone Jobs in Rhode Island (NOW HIRING)

Coldstone Creamery

Crew Member/ Shift Lead

Westerly, RI · On-site

$14 - $18/hr

As a Crew Member at Cold Stone Creamery in Westerly, RI, you will play a vital role in delivering an exceptional customer experience. You will be responsible for creating our signature ice cream ...

GardenCore

Forklift Operator

Wyoming, RI · On-site

$17 - $20/hr

Able to perform job tasks in sometimes dusty, hot and/or cold working conditions * Able to sit for ... S. manufacturer of lawn and garden consumables, offering a broad portfolio of mulch, soil, stone ...

All JobsCold Stone JobsCold Stone Jobs in Rhode Island

Cold Stone information

See Rhode Island salary details

$31.3K

$133.6K

$212.5K

How much do cold stone jobs pay per year?

As of Aug 25, 2026, the average yearly pay for cold stone in Rhode Island is $133,647.00, according to ZipRecruiter salary data. Most workers in this role earn between $110,700.00 and $146,900.00 per year, depending on experience, location, and employer.

What is a Cold Stone?

A Cold Stone job typically involves working at Cold Stone Creamery, an ice cream franchise known for its custom-mixed creations. Employees, often called crew members, take customer orders, mix ice cream and toppings on a frozen granite stone, and provide excellent customer service. Responsibilities may also include operating the register, cleaning, and restocking supplies. Team members are expected to bring energy and enthusiasm to create a fun experience for customers.

What does a typical shift look like for a Cold Stone Creamery crew member?

A typical shift for a Cold Stone Creamery Crew Member involves greeting and assisting customers, preparing and mixing ice cream orders on the signature frozen granite stone, operating the cash register, restocking supplies, and maintaining a clean work area. You may also be responsible for opening or closing tasks depending on your shift. Team members often rotate duties and collaborate closely to ensure quick service and a fun, welcoming environment for guests. The pace can vary, with busier times during evenings and weekends, offering opportunities to develop multitasking and customer interaction skills.

What are the key skills and qualifications needed to thrive in the Cold Stone position, and why are they important?

To thrive as a Cold Stone Creamery Crew Member, you need customer service skills, basic math abilities, and the ability to work efficiently in a fast-paced environment; a high school diploma is often preferred but not required. Familiarity with point-of-sale systems and food safety certification is beneficial. Strong communication, a positive attitude, and teamwork make you stand out in this role. These abilities ensure excellent service, smooth operations, and a friendly customer experience in a dynamic food service setting.

What are popular job titles related to Cold Stone jobs in Rhode Island?

For Cold Stone jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Cold Stone jobs in Rhode Island look for?

The top searched job categories for Cold Stone jobs in Rhode Island are:

Cold Stone jobs near you
Infographic showing various Cold Stone job openings in Rhode Island as of August 2026, with employment types broken down into 64% Full Time, and 36% Part Time. Highlights an 100% In-person job distribution, with an average salary of $133,647 per year, or $64.3 per hour.

Crew Member/ Shift Lead

Westerly, RI • On-site

Coldstone Creamery
See more jobs at Coldstone Creameryexternal

$14 - $18/hr

Full-time

Re-posted 12 days ago

Job description

As a Crew Member at Cold Stone Creamery in Westerly, RI, you will play a vital role in delivering an exceptional customer experience. You will be responsible for creating our signature ice cream products, interacting with customers, and ensuring that our store operates smoothly. Your duties will encompass various tasks, including customer service, store operations, and team collaboration.

Key Responsibilities:

  1. Customer Service:

    • Greet and welcome customers with a positive attitude.
    • Assist customers in selecting ice cream flavors, mix-ins, and other products.
    • Prepare and serve ice cream creations according to company standards.
    • Handle customer inquiries and provide product recommendations.
    • Manage customer transactions, including operating the cash register and handling payments.
    • Ensure customer satisfaction by addressing and resolving any issues or complaints promptly and professionally.

  2. Store Operations:

    • Assist in opening and closing the store according to the established procedures.
    • Maintain a clean and organized work environment, including the customer seating area, preparation stations, and storage areas.
    • Restock products and supplies as needed throughout your shift.
    • Follow all food safety and hygiene standards to ensure the quality and safety of products.
    • Support inventory management by tracking stock levels and reporting shortages or discrepancies.

  3. Team Collaboration:

    • Work collaboratively with other crew members to ensure efficient store operations.
    • Communicate effectively with team members and supervisors to ensure smooth workflow and address any operational challenges.
    • Assist in training new crew members as needed.

  4. Handling Escalations:

    • Address customer complaints and escalations with a calm and solution-oriented approach.
    • Report any unresolved issues to the shift supervisor or store manager for further assistance.

Qualifications:

  • Strong communication and interpersonal skills.
  • Ability to handle customer interactions with professionalism and a positive attitude.
  • Basic math skills for handling cash transactions.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Previous experience in a customer service or retail environment is preferred but not required.
  • Flexibility to work various shifts, including weekends and holidays.

Physical Requirements:

  • Ability to stand for extended periods.
  • Ability to lift up to 25 lbs.
  • Capability to work in a cold environment.

Benefits:

  • Competitive hourly wage.
  • Employee discounts on products.
  • Opportunities for advancement within the company.
  • Friendly and supportive work environment.

If you are enthusiastic about providing excellent customer service and being part of a fun and dynamic team, we encourage you to apply for the Crew Member position at Cold Stone Creamery in Westerly, RI. Join us in making people’s day with delicious ice cream and outstanding service!