Description
Front Desk Care Coordinator - Princeton, NJLocation: Princeton, NJ
Employment Type: Full-Time (40 hours per week, in-person)
Salary Range: $50,000 - $55,000 annually (commensurate with experience)
Company: Tree of Life Counseling Center, LLC
About Tree of Life Counseling Center Tree of Life Counseling Center is a family-owned and operated, growing mental health private practice with offices in Freehold and Princeton, NJ. Since 2016, we've been committed to providing high-quality, affordable mental health care to our community. Our supportive and collaborative team serves over 1,600 clients weekly-both in person and remotely-offering a full range of therapy services in a warm and welcoming environment. Learn more at www.treeoflifecc.org.
Position OverviewWe are seeking a motivated and compassionate Front Desk Care Coordinator to join our Princeton office. This is a vital, client-facing role responsible for creating a welcoming environment, coordinating care, and supporting both clients and clinicians. As the first point of contact for clients-whether in person or over the phone-you will ensure that each individual receives excellent customer service and support throughout their experience with our practice. This is an in-person position and cannot be performed remotely.
Requirements
Key Responsibilities- Greet and check in clients upon arrival.
- Collect copays and manage front desk transactions.
- Assist clients with scheduling, onboarding, and general inquiries
- Facilitate communication between clients and clinicians.
- Manage phone, text, and email communications using web-based systems.
- Support administrative and operational tasks as assigned by leadership.
Qualifications- 0-3 years of experience in customer service, healthcare, or administrative support (mental health or medical office experience a plus).
- College degree preferred.
- Excellent interpersonal, phone, and written communication skills.
- Strong multitasking and organizational abilities.
- Comfortable working in a fast-paced, team-oriented environment.
- Proficient with digital and web-based systems (EHR experience a plus).
- Positive, professional, and compassionate demeanor.
Compensation & Benefits
- Salary: $50,000 - $55,000 annually (based on experience)
- Company-sponsored health, dental, vision, disability, pet, and life insurance.
- 401(k) with company matching.
- Employer-paid benefits package, including:
- Free LifeLock Family Plan
- Discounts for chiropractic, telehealth mental health, fertility support, prescriptions, travel, and more
- Free $50,000 life insurance coverage.
- Apple computer and phone provided.
- Unlimited snacks, coffee, and tea in the office.
- Supportive, team-oriented workplace culture.
- Generous paid time off that includes 3-4 weeks vacation PLUS 2 weeks worth of additional holiday pay
Interview Process- Resume Submission
- Video Interview
- In-Person Interview with Team
- Offer Extended
Join our team and help make a meaningful difference in the lives of those we serve.
Apply today to become part of a compassionate and dedicated community at Tree of Life Counseling Center!