Coffee Merchandiser Jobs in California (NOW HIRING)

ABOUT US

At the Beach Shops, we believe that education is the key to expanding minds and transforming lives, ultimately improving our communities. Our mission is to enhance and support the educational journey of California State University, Long Beach (CSULB) by providing essential goods and services, training student employees with valuable life and career skills, and funding scholarships, internships, and programs that promote student success. We are a 501(c)(3) non-profit corporation that has been a partner to the campus community since 1953. Join us at the Beach!

JOB BENEFITS

In addition to compensation, you will be eligible for the following benefits:

• Medical, dental, and vision insurance
• Eligibility to participate in FSA and Dependent Care programs
• Optional 403(b) retirement plan
• Life insurance and AD&D coverage, that cover one time an employees’ annual salary
• Long-term disability coverage
• 10 days of accrued vacation per year, which increases with years of service
• 12 days of accrued sick time per year
• 15 paid holidays and 1 personal holiday per year
• Eligibility to participate in our Tuition Reimbursement Program, after one year of full-time employment
• Eligibility to participate in our Employee Meal Plan, where employees receive a monthly stipend of $200 for Beach Shops eateries on campus
• Employee retail discounts at Beach Shops locations
• Eligibility to participate in our Electronic Purchase Program, after one year of full-time employment
• Eligibility to participate in a taxable monthly membership for the Student Recreation and Wellness Center (SRWC) on campus

JOB SUMMARY

Under the direction of the Manager, the Coffee Shop Supervisor assists the Manager with hiring, training, supervision, discipline, motivation and development of all staff at the Coastal Coffee and Caffeine Lab locations. Responsible for day-to-day activity within the work locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES This position supervises and renders guidance to all staff within their department, under their immediate direction. Acts as a coach and mentor to all employees in their division. Provides constructive and timely performance evaluations. Carries out the disciplinary process of employees in accordance with company policy. Carries out supervisory responsibilities in accordance with company policies and procedures.

CONDITIONS OF POSITION The conditions of this position are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule

Work shifts will be assigned during regular Retail Dining operating hours. Shifts may include mornings, afternoons, evenings, nights, and weekends. The work schedule is aligned with the CSULB Academic Calendar, with peak activity during academic semesters and reduced hours during academic breaks, depending on operational needs. The employee is expected to maintain a full-time schedule. Occasional event support is required during evenings and weekends. Some campus closure dates, holidays, and overnight travel are required.

Physical Demands

The employee must frequently be able to stand and exert well-paced mobility throughout the entire shift. The employee must frequently be able to use manual dexterity and eye-hand coordination (for use of food service equipment). The employee must frequently be able to lift and/or move a minimum of 50 pounds and frequently use upper body strength required for mixing and carrying pots and pans. There will be long periods of time standing on their feet and moving around and the employee will be occasionally required to sit, climb, balance, bend at the waist, push or pull, reach above shoulder level, stoop, and kneel. Travel between campus locations—sometimes up to ½ mile—is also necessary. The employee must comply with the University’s rules and regulations as well as the Beach Shops.

Work Environment

The employee is regularly in a traditional dining services and kitchen environment that is frequently busy, has tight work-space, and extreme temperatures ranging from climate-controlled in the dining room, to humid/hot climate in the kitchen area. Cold temperatures are exposed in refrigeration area. The noise level in the work environment is moderate to loud. The employee is regularly susceptible to oven, grill, knives, and other cutlery utensils. Work with chemicals used in cleaning and sanitizing equipment and all kitchen areas.

MINIMUM QUALIFICATIONS

Education and/or experience

The employee must possess a high school diploma or high school equivalent; an associate’s degree or higher is preferred. Three years of related supervisory experience in dining, hospitality, or customer service is required.

Certificates, Licenses, Registrations

A valid Manager Serve Safe certification OR the ability to obtain the Manager Serve Safe within the first 30 days of employment is required. The employee is required to have a valid California Driver’s License and a satisfactory driving record, as determined by the Beach Shops. The employee must complete the Beach Shops Driver Safety Program within 30 days of hire. A valid California Food Handler Card OR the ability to obtain the CA Food Handler Card within the first 30 days of employment is required.

Knowledge and Abilities

The employee must possess basic computer skills, including familiarity with Microsoft Word, Excel, and Outlook. They must demonstrate proficiency in both written and verbal communication in English, along with strong interpersonal skills and a commitment to delivering excellent customer service. The employee must be able to follow written and verbal safety instructions and perform basic mathematical operations, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals. Strong leadership skills are required. The ability to understand and comply with University and Beach Shops policies and procedures is required.

BACKGROUND CHECK background check (including criminal records) must be completed satisfactorily before any candidate can be offered a position with the Beach Shops at the CSU. The Beach Shops will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.