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Coding Operations Manager Jobs in Virginia (NOW HIRING)

Estes Express Lines

Operations Manager

Roanoke, VA · On-site

$67K - $102K/yr

The Operations Manager reports directly to the management of a small to large size transportation ... Must be able to comply with all company policies, rules, procedures and Code of Conduct * Must be ...

Estes Express Lines

Operations Manager

Roanoke, VA · On-site

The Operations Manager reports directly to the management of a small to large size transportation ... Must be able to comply with all company policies, rules, procedures and Code of Conduct * Must be ...

Ulta Beauty, Inc.

Operations Manager

Newport News, VA · On-site

Adhere to and enforce Ulta Beauty's dress code. * Ensure the execution of all operational focuses ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Estes Express Lines

Operations Manager

Roanoke, VA · On-site

The Operations Manager reports directly to the management of a small to large size transportation ... Must be able to comply with all company policies, rules, procedures and Code of Conduct * Must be ...

Pattersoncompanies

Operations Manager

Richmond, VA · On-site

Partnering with Operations Manager to create a customer service culture within the branch ... and Company's Code of Conduct to create a supportive and productive working environment.

Patterson Companies

Operations Manager

Richmond, VA · On-site

Partnering with Operations Manager to create a customer service culture within the branch ... Code of Conduct to create a supportive and productive working environment. Additional functions In ...

Nature

Revenue Operations Manager

Arlington, VA · Hybrid

The Revenue Operations Manager is part of the Cash Receipting and Pledge Team within the Revenue ... The team enters and codes transactions related to checks and ACHs received at the Arlington office ...

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Operations Manager

Roanoke, VA • On-site

Estes Express Lines
Trucking • 10K+ employees
Learn more about Estes Express Linesexternal

$67K - $102K/yr

Full-time

Posted 10 days ago

Estes Express Lines rating

8.3

Company rating: 8.3 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

Job description


Job Summary:
The Operations Manager reports directly to the management of a small to large size transportation Service Center. Complexity of the job includes responsibility for up to 450 or more employees while overseeing a diverse range of LTL operations across multiple shifts within a fast-paced environment and within various weather conditions on the dock. This position is responsible to keep freight moving within safety and business guidelines while maintaining strong, positive relationships with customers. The successful candidate will have strong leadership skills and customer service focus so if you are looking for a rewarding and challenging career with opportunity for advancement, Estes is the place for you.
  • Lead, guide and direct employees to include setting goals, monitoring performance, providing coaching, counseling and development. Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules.
  • Involved in hiring, training and terminations; assuring all paperwork is processed according to proper Company guidelines with appropriate levels of follow up with management on timely task completion.
  • Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager
  • Manage all Service Center operations in the absence of the Service Center Manager or Assistant Service Center Manager.
  • Enforce understanding and compliance with all Company policies and procedures, safety rules and government regulations.
  • Responsible for meeting all KPI's assigned
  • Ensure timely pickup and delivery of freight and verify freight for all billing
  • Observe loading of trucks for proper handling and distribution of freight for transport
  • Enforce all safety measures in regard to balance of freight for safe operation of trucks
  • Oversee service center operations to ensure customer satisfaction while minimizing costs
  • Direct investigations into causes of customer complaints and recommend solutions to correct them
  • Assist with the coordination of drivers and assign trucks and delivery routes for pickup and delivery of freight
  • Record all pertinent information on transport of freight including time of departure, delivery, etc.
  • Conduct safety interviews with the driver to include: post accident MVA Reports, workers compensation after accident interviews/reports, notice of violations interviews with drivers and road observation discussions with drivers
  • Conduct safety training as needed following accidents, a workers compensation incident, road observations and notices of violations
  • Regular attendance is required.
  • This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:
  • High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background. Bachelor Degree preferred.
  • Minimum of 5 years supervisory experience preferred
  • Knowledge of all aspects of an LTL service center preferred
  • Must have good computer skills (AS/400 & MS Office a plus)
  • Must have strong leadership skills including the ability to hire, coach, counsel, train, mentor and terminate employees
  • Customer Service focus
  • Some travel required
  • Possess excellent verbal, written and listening communication skills
  • Excellent planning and organization skills
  • Knowledge of hazardous materials preferred
  • Must have a strong work ethic and good problem solving skills
  • Must be willing to work 50 hours/ week average
  • Must be able to work any shift including nights and /or weekends and in any weather condition
  • Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
  • Must be able to comply with all company policies, rules, procedures and Code of Conduct
  • Must be able to interact well with others
  • Must be able to work independently, or in a team setting
  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities
  • Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
  • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
  • Must be authorized to work in the United States
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to fingers, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand; walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and fumes or airborne particles. The employee may be required to work in high/precarious places, with hazardous materials, and in various weather conditions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
About Us
Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.

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About Estes Express Lines

Sourced by ZipRecruiter

Estes Express Lines, headquartered in Richmond, Virginia, USA, is a full-service freight transportation provider. Founded in 1931, the company has grown to be one of the leading freight carriers in North America. They serve customers across the continental U.S., Canada, Mexico, and across the globe with an extensive network of nearly 260 terminals. Their services encompass less-than-truckload (LTL), time-critical guaranteed, volume and truckload, global, and custom solutions. Estes values reliability, responsibility, and resources, showing their commitment to delivering quality services and an unmatched freight transportation network.

Industry

Trucking

Company size

10,000+ Employees

Headquarters location

Richmond, VA, US

Year founded

1931

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