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Coach Factory Outlet Jobs (NOW HIRING)

Express

Sales Leader

Allen, TX · On-site

$14 - $17.25/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Provide in the moment coaching/training to store associates to ensure efficient and effective floor ...

SNAP Diagnostics

Store Manager - Seattle

Seattle, WA · On-site

Direct Tools Factory Outlet, a division of R&B Sales and Marketing, INC, is looking for a results ... Leadership presence with the ability to inspire, coach, and develop a diverse team. * High level of ...

Express & Bonobos

Sales Leader

Hershey, PA

$14.25 - $17.50/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... Provide in the moment coaching/training to store associates to ensure efficient and effective floor ...

Express

Sales Leader

Sunbury, OH · On-site

$14 - $17.25/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... in the moment coaching/training to store associates to ensure efficient and effective floor ...

Express

Sales Leader

Sparks, NV · On-site

$16 - $22.10/hr

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores ... in the moment coaching/training to store associates to ensure efficient and effective floor ...

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All JobsCoach Factory Outlet Jobs

Coach Factory Outlet information

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$8

$19

$48

How much do coach factory outlet jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for coach factory outlet in the United States is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $21.39 per hour, depending on experience, location, and employer.

What is a Coach Factory Outlet?

A Coach Factory Outlet is a retail store that sells Coach brand products, such as handbags, wallets, shoes, and accessories, at discounted prices. These outlets typically offer items from previous seasons, overstock, or specially made products for outlet sale. While some products may differ slightly from those sold in regular Coach boutiques, all items are manufactured by Coach and maintain the brand's quality. Shopping at a Coach Factory Outlet can be a great way to purchase authentic Coach merchandise at more affordable prices.

What is the difference between Coach Factory Outlet vs Coach Retail Store Associate?

AspectCoach Factory OutletCoach Retail Store Associate
Required CredentialsHigh school diploma or equivalent; retail experience preferredHigh school diploma or equivalent; retail experience preferred
Work EnvironmentOutlet stores, often in shopping centers or outlet mallsFull-price retail stores, located in shopping districts or malls
Employer & Industry UsagePart of Coach's outlet division, focusing on discounted productsPart of Coach's main retail stores, selling full-price merchandise
Common Search & Comparison IntentUnderstanding roles in outlet vs retail storesComparing retail store positions within Coach

Coach Factory Outlet employees typically work in outlet stores offering discounted products, while Coach Retail Store Associates work in full-price retail locations. Both roles require similar credentials and focus on customer service, but differ mainly in the store environment and product pricing. Understanding these differences helps job seekers find the right position within the Coach brand.

What are the typical responsibilities and daily tasks for a Sales Associate at a Coach Factory Outlet?

As a Sales Associate at a Coach Factory Outlet, your daily responsibilities include greeting and assisting customers, maintaining the visual standards of the sales floor, restocking merchandise, and processing transactions. You’ll also be expected to build customer relationships and ensure a positive shopping experience. Collaboration with fellow team members and managers is important to achieve store sales goals and uphold the brand’s customer service standards. Flexibility is often required, as shifts may include weekends, evenings, and holidays.

What are the key skills and qualifications needed to thrive as a Coach Factory Outlet Associate, and why are they important?

To thrive as a Coach Factory Outlet Associate, you need strong customer service skills, retail sales experience, and a basic understanding of inventory management, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and visual merchandising tools is typically required. Outstanding teamwork, communication, and problem-solving abilities help associates exceed customer expectations and maintain store standards. These skills are essential for driving sales, delivering a premium brand experience, and ensuring efficient store operations.
What cities are hiring for Coach Factory Outlet jobs? Cities with the most Coach Factory Outlet job openings:
What states have the most Coach Factory Outlet jobs? States with the most job openings for Coach Factory Outlet jobs include:
Coach Factory Outlet jobs near you
Infographic showing various Coach Factory Outlet job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 16% Part Time, 12% Temporary, and 4% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,571 per year, or $20 per hour.

Customer Service Manager

Boot Factory Outlet

Arlington, TX

$20/hr

Other

Posted 2 days ago

Job description

Description


***NEW STORE - OPENED IN JUNE***


Boot Factory Outlet is in Arlington!


With boots from top national brands like Justin, J.B. Dillon, Masterson, Harley Davidson, Sterling River, and more you will find thousands and thousands of boots on display and in stock; all of which are Buy One Pair, Get Two Pair FREE.  We're proud to be a leader in the western and work boot industry. 

Come join us at our new location: 

721 North Watson

Arlington, TX 76011


We are now accepting applications for Customer Service Manager

This position is full time, our store is open 7 days a week, shifts and hours will vary. The CSM will assist the General Manager in the daily operations of the store. This includes the responsibility of assisting the store in achieving its sales goals, meeting merchandising standards, employee questions or issues, and delivering operational excellence through effectively leading a team and providing each of our guests an exceptional experience. This position is a "working manager" position and is expected to be working the sales floor.

Full time position and a competitive hourly wage with monthly bonus opportunities -

In addition, we offer a full benefit package, employee discount and free pair of boots.

Responsibilities:

  • Ensure that each Guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of service.
  • Ensures sales team is strategically staffed and placed for enhanced productivity. 
  • Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
  • Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
  • Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience or maintenance issues.
  •  Provide guidance and feedback to help others strengthen specific selling and product knowledge.  
  • Setting customer service goals for team members and helping them reach those goals. 
  • Interacting with customers and handling customer queries and complaints in a timely manner. 
  • Effectively communicates with company leadership team, as needed.
  • Exemplify and uphold standards of excellence, integrity, and ethical principles.
  • Attract, hire, develop, inspire, and retain top talent.
  • Resolve internal staff conflicts efficiently and to the mutual benefit of those involved.

Qualifications:

  • Prior experience in a manager role, preferably in a retail setting.
  • Effective communication skills, being open to feedback, and the ability to adapt quickly.
  • Bilingual in both English and Spanish
  • Ability to provide in the moment coaching to associates.
  • Ability to de-escalate store and customer situations effectively.
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
  • High school diploma, GED certificate, or Relevant Work Experience
  • Ability to read, count and write to accurately complete all documentation.
Requirements

Essential Physical Requirements and Qualifications:

  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to operate and use all equipment necessary to run the store.
  • Ability to climb ladders, when needed to retrieve stock.
  • Ability to move or handle merchandise throughout the store generally weighing 0-60 pounds.

Requirements

Essential Physical Requirements and Qualifications:

  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to operate and use all equipment necessary to run the store.
  • Ability to climb ladders, when needed to retrieve stock.
  • Ability to move or handle merchandise throughout the store generally weighing 0-60 pounds.




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