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Coach Customer Service Jobs in Alberta (NOW HIRING)

Grainger Businesses

Customer Service Representative

Edmonton, AB · Hybrid

CA$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... coaching, and teamwork to achieve the goals of our business, team members, and customers with high ... Combine service, sales, and technical system skills with product knowledge, to uncover customer ...

New

Grainger Businesses

Customer Service Representative

Edmonton, AB · Hybrid

CA$22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... coaching, and teamwork to achieve the goals of our business, team members, and customers with high ... Combine service, sales, and technical system skills with product knowledge, to uncover customer ...

Grainger Businesses

Customer Service Centre Supervisor

Edmonton, AB · On-site

CA$59K - CA$78K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Centre Supervisor will lead a team of up to 15 team members and manages the ... Provides regular 1:1 behavioral coaching and situational leadership to drive sustained individual ...

Grainger Businesses

Customer Service Centre Supervisor

Edmonton, AB · On-site

CA$59K - CA$78K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Centre Supervisor will lead a team of up to 15 team members and manages the ... Provides regular 1:1 behavioral coaching and situational leadership to drive sustained individual ...

AlgaeCal

Customer Service Team Lead

Calgary, AB · Hybrid

CA$95K/yr

A solid track record of coaching and developing your team's customer service & sales skills, driving CSAT, conversion rates and average order value * The ability to identify areas of opportunity ...

SMC Region USC

Field Service Technician

Leduc, AB · On-site

  • Medical

  • Dental

  • Life

  • Retirement

Coach customer technicians on basic servicing and maintenance principles. * Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.

PetSmart

Retail Customer Service Lead

Calgary, AB · On-site

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart

Retail Customer Service Lead

Calgary, AB · On-site

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart Careers

Retail Customer Service Lead

Saint Albert, AB · On-site

$15.61 - $28.91/hr

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart

Retail Customer Service Lead

Edmonton, AB · On-site

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart

Retail Customer Service Lead

Saint Albert, AB

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart

Retail Customer Service Lead

Calgary, AB · On-site

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart

Retail Customer Service Lead

Saint Albert, AB · On-site

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart

Retail Customer Service Lead

Calgary, AB · On-site

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

PetSmart

Retail Customer Service Lead

Calgary, AB · On-site

  • Medical

  • Retirement

  • PTO

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of ... This includes but is not limited to training, onboarding, mentoring, and coaching for growth as ...

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Showing results 1-20

All JobsCoach Customer Service JobsCoach Customer Service Jobs in Alberta

Coach Customer Service information

See Alberta salary details

$9

$17

$30

How much do coach customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for coach customer service in Alberta is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are popular job titles related to Coach Customer Service jobs in Alberta?

For Coach Customer Service jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Coach Customer Service jobs in Alberta look for?

The top searched job categories for Coach Customer Service jobs in Alberta are:

Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,102 per year, or $17.4 per hour.

Manager, Customer Service

Farm Credit Canada

Falher, AB • Hybrid

Full-time

Posted 28 days ago

Job description

Closing Date (MM/DD/YYYY):

08/09/2026

Worker Type:

Term (Fixed Term)

Language(s) Required:

English

Term Duration (in months):

18

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$94,620 - $128,020

Why FCC?

At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here's what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

`

How you'll make an impact

As Manager, Customer Service, you'll guide a dynamic team located across British Columbia and Northern Alberta focused on delivering exceptional customer service in Agriculture financing. You'll coach and mentor staff on building relationships with customers and creating strong partnerships with internal teams, ensuring quality documentation and efficient processes. Working with the district leadership team, you'll help shape strategy, optimize workflow, and support the district business plan to achieve organizational goals.

If you have a passion for the agriculture industry, love supporting others, and enjoy leading teams through change and growth, this could be a role for you.

What you'll do

  • Lead a high-performing customer service team, managing performance and development

  • Establish and reinforce consistent service standards, performance expectations and Relationship Management Practices (RMP)

  • Manage workload priorities, identify employee development requirements, set goals and evaluate performance

  • Work with district leadership team to develop and execute business plan and marketing strategies between business units

  • Monitor operational reports (for example, compliance and loan review)

  • Maintain the district budget and manage daily operations: facilities management, meetings and event planning

What you'll bring to the team

Required qualifications:

  • A bachelor's degree in administration or business

  • A minimum of four years of related experience (or an equivalent combination of education and experience)

  • Leadership experience, including coaching, mentoring and developing team members to improve performance or achieve measurable results

  • Demonstrated experience delivering agricultural or commercial financial services, including relationship building, assessing clients' needs, supporting lending or credit processes, or managing a portfolio of business or farm clients

  • Experience leading or supporting change initiatives, driving continuous improvement and delivering measurable impact in processes, teams or projects

  • Valid driver's license and ability to travel within the province

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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