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Cmi Group Jobs in Florida (NOW HIRING)

Cmi Group information

See Florida salary details

$8

$14

$21

How much do cmi group jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for cmi group in Florida is $14.27, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $15.82 per hour, depending on experience, location, and employer.

What is the difference between Cmi Group vs CNC Operator?

AspectCmi GroupCNC Operator
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; technical certification often preferred
Work EnvironmentManufacturing facilities, assembly linesMachine shops, manufacturing plants
Industry UsageUsed across various manufacturing sectorsPrimarily in metalworking and machining industries
Common Search/ComparisonYesYes

The Cmi Group and CNC Operator roles both operate within manufacturing environments, often requiring similar credentials like a high school diploma. While Cmi Group may refer to a specific company or a broader manufacturing role, CNC Operators focus on programming and operating computer numerical control machines. Both roles are essential in production lines, but CNC Operators typically require technical certifications and specialized training, whereas Cmi Group roles may vary depending on the specific position within the company.

What skills and qualifications are needed to thrive as a CMI Group customer service representative?

To excel as a CMI Group customer service representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is important. Patience, active listening, and a positive attitude help build rapport and resolve customer concerns effectively. These skills ensure high-quality customer interactions, support company reputation, and contribute to overall client satisfaction.

What are common challenges faced by employees at CMI Group, and how can new hires navigate them?

Employees at CMI Group, particularly in roles like customer service or collections, often encounter high call volumes and the need to manage challenging conversations with clients. New hires can effectively navigate these challenges by actively participating in training sessions, leveraging team support, and utilizing the company’s communication and conflict resolution tools. Maintaining strong organizational skills and a positive attitude also helps in managing workload efficiently. Collaboration with experienced colleagues and regularly seeking feedback can further support a smooth transition and long-term success within the team.

What is CMI Group?

CMI Group is a business process outsourcing (BPO) company that specializes in accounts receivable management, collections, and customer care services. They work with clients in various industries, including healthcare, telecommunications, and utilities, to manage customer accounts and facilitate payments. CMI Group offers both first-party and third-party collections, as well as call center solutions to help improve customer service and financial performance for their clients.
Infographic showing various Cmi Group job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $29,675 per year, or $14.3 per hour.

Sales Director, CMI Sales

Holland America Group

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Holland America Line rating

6.2

Company rating: 6.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

7th of 9 rated cruise lines


Job description


The Sales Director, CMI Sales is responsible for generating and growing business from corporate, charter, and incentive channels outside traditional travel agency distribution. This role manages a portfolio of assigned corporate and incentive accounts, cultivates new business opportunities, and oversees the sales cycle from lead generation through program execution and post-sailing follow up. The Manager partners closely with internal stakeholders and shipboard teams to ensure successful program delivery, while maintaining accurate reporting within approved CRM systems. This position plays a key role in expanding Carnival Cruise Line's presence within the MICE, charter, and B2B loyalty markets through relationship development, consultative selling, and effective account management.
Essential Functions:
  • Develops and maintains strong relationships with assigned accounts through scheduled in-person and virtual sales calls. Maintains thorough documentation of all interactions and ensures accurate CRM records. Maximizes budgeted sales opportunities, including Carnival-sponsored experiential events, to grow account engagement and revenue.
  • Identifies, qualifies, and develops new business opportunities within the MICE, charter, and B2B pre-paid loyalty segments. Generates leads through networking, industry involvement, and strategic outreach. Tracks and reports pipeline activity within approved CRM tools and executes a consultative sales approach to convert prospects into revenue-generating programs.
  • Represents Carnival Cruise Line at industry conferences, client events, and account activities, serving as a brand ambassador within the corporate and incentive market. Supports the CMI team with ship inspections, charter sailings, group travel needs, and on-site program requirements as needed.
  • Responds to all incoming leads within 24 hours and manages each opportunity through the full sales lifecycle, from initial response through program execution and post-sailing follow-up. Ensures clients receive timely, accurate information to maintain momentum throughout the sales process.
  • Performs other duties as assigned

Qualifications:
  • 7+ years of sales experience preferably in direct, supplier and/or incentives required
  • Bachelor's Degree in Sales, Marketing, Business, Communications, Hospitality or related field.

Knowledge, Skills, and Abilities:
  • Contract Negotiations, Relationship Building
  • Must be comfortable public speaking, strong written and verbal communications, time management skills, self-starter and driven to succeed, understanding of the MICE market preferred, enjoys networking with the ability to close sales.
  • CIS, CITP, CMP or other industry designated certifications preferred.
  • Excel, PowerPoint, Word, Outlook

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
Travel: 25-50% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
This position is classified as "remote." As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
  • Health Benefits:
    • Cost-effective medical, dental and vision plans
    • Employee Assistance Program and other mental health resources
    • Additional programs include company paid term life insurance and disability coverage
  • Financial Benefits:
    • 401(k) plan that includes a company match
    • Employee Stock Purchase plan
  • Paid Time Off
    • Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
    • Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
    • Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
  • Other Benefits
    • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
    • Personal and professional learning and development resources including tuition reimbursement

#LI-Remote
#CCL
#LI-GS1
About Us
About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf

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