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Cmdb Consultant Jobs in Indiana (NOW HIRING)

SAIC

Configuration Management Analyst

Indianapolis, IN · On-site

Including tracking changes, updates, releases, and ensuring that the internal configuration management database is up to date. * Assist in monitoring and auditing configuration changes to ensure ...

SAIC

Configuration Management Analyst

Indianapolis, IN · On-site

Including tracking changes, updates, releases, and ensuring that the internal configuration management database is up to date. * Assist in monitoring and auditing configuration changes to ensure ...

EXOS

ServiceNow Automation Engineer

Merrillville, IN · Remote

This role will leverage existing Configuration Management Database (CMDB) data, coordinate CI validation activities, apply application-specific tagging standards, integrate change management ...

New

SAIC

Configuration Analyst Principal

Crane, IN · Hybrid

The Candidate will apply sound configuration management practices to evolving technical program ... databases; and generate configuration status reports and configuration verification audit records ...

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Cmdb Consultant information

What is the difference between Cmdb Consultant vs ServiceNow Developer?

AspectCmdb ConsultantServiceNow Developer
Required CertificationsITIL, ServiceNow certificationsServiceNow certifications, ITIL beneficial
Work EnvironmentConsulting projects, client sites, IT teamsDevelopment environment, ServiceNow platform
Employer & Industry UsageIT consulting firms, large enterprisesTech companies, IT service providers
Common Search & ComparisonYesYes

The main difference between a Cmdb Consultant and a ServiceNow Developer lies in their focus. A Cmdb Consultant specializes in designing, implementing, and optimizing Configuration Management Databases within ServiceNow, ensuring accurate asset and configuration data. In contrast, a ServiceNow Developer primarily builds and customizes applications on the ServiceNow platform. Both roles require ServiceNow certifications and often work together in IT service management projects, but their core responsibilities differ in scope and expertise.

What is a CMDB consultant?

A CMDB (Configuration Management Database) consultant is a professional who specializes in designing, implementing, and maintaining CMDB systems to help organizations manage IT assets and configurations. They often work with IT service management tools like ServiceNow or BMC Remedy and require knowledge of ITIL processes and database management. Their role ensures accurate data for effective decision-making and service delivery.

What cities in Indiana are hiring for Cmdb Consultant jobs?

Cities in Indiana with the most Cmdb Consultant job openings:

Infographic showing various Cmdb Consultant job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution.

Senior Analyst Configuration Management (ServiceNow)

Carmel, IN • On-site

MISO Default Brand
See more jobs at MISO Default Brandexternal

$106K - $131K/yr

Other

Retirement, PTO

Posted 4 days ago

Job description

Senior Analyst Configuration Management (ServiceNow)

Job Category : Technology

Requisition Number : SENIO002773

  • Posted : September 4, 2026
  • Full-Time
  • On-site
Locations

Showing 1 location

Carmel, IN 46032, USA

Description

MISO is hiring a Senior Configuration Management Analyst with ServiceNow experience for our Carmel, Indiana location. You will be responsible for managing and executing the configuration management process while ensuring the accuracy and integrity of the Configuration Management Database (CMDB). This role supports key corporate priorities by improving operational efficiency, maintaining regulatory compliance, and reducing security risks. Additionally, you will enhance customer service and responsiveness while establishing a strong foundation for IT services.

As MISO’s Senior Configuration Management Analyst, some of your responsibilities will include:

  • Partnering with IT Service Management (ITSM) leadership to enhance processes, optimize performance, and maintain service quality using the ServiceNow platform.
  • Developing and maintaining Configuration Management Database (CMDB) standards within ServiceNow, ensuring CI data accuracy, completeness, and alignment with organizational policies, naming conventions, and compliance requirements.
  • Supporting configuration and change management processes by identifying and remediating unauthorized CI changes, conducting configuration audits and reconciliations, and maintaining visibility into the health of the IT environment.
  • Designing and delivering dashboards and reports to provide actionable insights on Key Performance Indicators (KPIs) and Critical Success Factors (CSFs), driving data-informed decisions and accountability.
  • Collaborating with stakeholders and process owners to operationalize services, improve CMDB data integrity, and implement process and tooling enhancements that strengthen ITIL-based practices and ITSM maturity.
  • Proactively identifying opportunities for automation, process improvement, and reliability enhancements - leveraging ServiceNow capabilities to streamline workflows and enable better service delivery.

To be successful as our Senior Configuration Management Analyst, some of the technical skills we look for include:

  • Bachelor’s degree in Information Technology, Computer Science or related field.
  • At least 7 years of Configuration Management (CMBD) experience.
  • ServiceNow experience is required
  • ServiceNow Certified Systems Administrator (preferred)
  • ServiceNow Certified Implementation Specialist – CMDB (CIS CMDB/CIS-DF) (preferred)

Appropriate level will be determined based upon experience and knowledge.

Transformative innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and an ever-changing grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and advanced technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.
#DiscoverMISO #MISOCareers #lifeatMISO #weareMISO

The base salary compensation range being offered for this role is $106,000 - $131,000 USD annually. Base salary range for this position is included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, and qualifications/experience.
Position is also eligible for an annual bonus if individual performance and company objectives are met. At MISO we offer a comprehensive benefits package, including 401k, vacation, sick and safe time, available on your first day of employment.

Bachelors or better in Computer Science or related field.

Bachelors or better in Information Technology or related field.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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