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Club Operations Manager Jobs in Boston, MA (NOW HIRING)

GENERAL MANAGER TITLE Boxing Club Boston - Assembly Row | Newbury St | North Station POSITION OVERVIEW   The General Manager (GM) executes all sales, fitness, and operation functions within TITLE ...

Program Operations Manager

Boston, MA · On-site

$115K - $135K/yr

The Program Operations Manager is responsible for the day-to-day operational delivery of customer ... stipend, and Lunch club Fridays! * Best-in-class tech : Our platform is redefining how ...

Program Operations Manager

Boston, MA · On-site

$115K - $135K/yr

The Program Operations Manager is responsible for the day-to-day operational delivery of customer ... stipend, and Lunch club Fridays! * Best-in-class tech : Our platform is redefining how ...

This role is designed for someone eager to grow in Operations Management, with guidance and ... stipend, and Lunch club Fridays! * Best-in-class tech : Our platform is redefining how ...

This role is designed for someone eager to grow in Operations Management, with guidance and ... stipend, and Lunch club Fridays! * Best‑in‑class tech: Our platform is redefining how ...

Showing results 21-40

Club Operations Manager information

See Boston, MA salary details

$33.7K

$68.9K

$128.7K

How much do club operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for club operations manager in Boston, MA is $68,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a club operations manager?

Club Operations Managers are responsible for overseeing the daily functions and activities within a club, such as a fitness center, sports club, or social club. They manage staff, ensure high-quality customer service, coordinate events, maintain facilities, and handle administrative tasks like budgeting and scheduling. Their goal is to create a safe, welcoming, and efficient environment that meets the needs of both members and staff.

What are the key skills and qualifications needed to thrive as a club operations manager?

To thrive as a Club Operations Manager, you need strong leadership, organizational, and financial management skills, often supported by a degree in business, hospitality, or a related field. Familiarity with point-of-sale (POS) systems, membership management software, and health and safety regulations is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability help you lead teams and deliver outstanding member experiences. These skills and qualities are crucial for ensuring efficient club operations, member satisfaction, and sustainable business growth.

What are the main challenges a club operations manager faces when coordinating with different departments within the club?

A Club Operations Manager often works closely with diverse teams such as food and beverage, maintenance, events, and member services. One of the main challenges is ensuring effective communication and collaboration among departments to deliver a seamless member experience. Balancing competing priorities, managing schedules, and addressing unforeseen issues—like last-minute event changes or facility maintenance—are common aspects of the role. Successful managers use strong organizational skills and foster a collaborative culture to meet the club's high service standards.

What is the difference between Club Operations Manager vs Membership Coordinator?

AspectClub Operations ManagerMembership Coordinator
Primary FocusOversees overall club operations, staff management, and facility maintenanceManages member recruitment, engagement, and membership services
Required CredentialsExperience in club management, hospitality, or related fields; certifications varyCustomer service skills; often some hospitality or sales background
Work EnvironmentClub facilities, administrative officesFront desk, member events, sales environments
Employer & Industry UsagePrivate clubs, fitness centers, resortsPrivate clubs, fitness centers, community organizations

The Club Operations Manager focuses on the overall management of club facilities and staff, ensuring smooth daily operations. In contrast, the Membership Coordinator concentrates on attracting and retaining members, handling memberships and member relations. Both roles are essential in club management but serve different core functions within the same industry.

What does a club operations manager do?

A club operations manager oversees the daily functions of a club or recreational facility, including staff management, member services, budgeting, and ensuring safety standards. They coordinate activities, maintain facilities, and implement policies to ensure smooth operations and member satisfaction.
Infographic showing various Club Operations Manager job openings in Boston, MA as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,939 per year, or $33.1 per hour.

General Manager - Boston

Boston, MA • On-site

Full-time

Medical, Dental, Vision

Re-posted 24 days ago


Job description

GENERAL MANAGER 
TITLE Boxing Club Boston - Assembly Row | Newbury St | North Station
POSITION OVERVIEW  
The General Manager (GM) executes all sales, fitness, and operation functions within TITLE Boxing Club. The GM provides exceptional member experience, a team environment, and ensures the club’s financial success. The GM is responsible for end-to-end management and development – focusing on effective and efficient resourcing, scheduling, club & team performance, goal setting, and providing exceptional customer service; through upholding the company policies as the ultimate brand ambassador.  
 
BRAND STANDARDS & RESPONSIBILITIES  
  • Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales 
  • Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values 
  • Manage all end-to-end employment and development – through resourcing, scheduling, daily/weekly goals, and monthly/quarterly performance evaluations 
  • Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and TITLE brand standards + policies 
  • Meet and collaborate with Regional Leadership and Corporate - with ongoing communication to deliver E2E club sales funnel through prospect/lead generation, first-time visitors, marketing/events, and new membership units 
  • Cultivate an evergreen source of energy and community-focused club culture that delivers high member satisfaction and achieves maximum profitability 
  • Delegate, oversee and lead all club operations and member engagement 
  • Monitor club appearance, including a clean, friendly, and well-maintained environment 
  • Execute and oversee employee interviewing, training, scheduling, and payroll upon start 
  • Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment 
  • Meet/exceed TITLE key performance indicators for club metrics – through daily, weekly, and monthly reports  
SKILLS & QUALIFICATIONS  
  • 3-5+ years in a managerial role - supervising, directing, and coaching teams 
  • Experience managing trend reports and/or demonstrated math analytical/ratio skills 
  • Excellent interpersonal and customer service skills  
  • Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy  
  • Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification  
REQUIREMENTS  
  • High School Diploma/GED  
  • College degree strongly preferred 
  • CPR and First Aid certified preferred  
  • Flexible hours, with the ability to work early mornings, evenings, and/or weekends 
COMPENSATION & PERKS  
  • $60,000 - $70,000 salary + monthly bonus incentives  
  • Full-benefit package (medical, dental, and vision)  
  • Enjoy discounted company merchandise and take classes for FREE    
TITLE Boxing Club is the world's leading boxing fitness brand that offers a full-body, authentic heavy-bag workout designed to build your fitness, control your breathing, and clear your mind. The boutique fitness franchise specializes in boxing and kickboxing classes with more than 120 locations. Above everything we are dedicated to showing people of all ages, shapes, and abilities that there is no feeling like ripping into a heavy bag - a feeling of confidence that you can take with you anywhere you go and in everything you do! 
  
Ready to step into the ring? Apply now and become part of the TITLE Boxing Club team!  

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