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Club Associate Jobs in Toronto, ON (NOW HIRING)

Marriott

Guest Service Expert - M Club

Unionville, ON · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

Avison Young Canada

Marketing Associate

Mississauga, ON

CA$50K - CA$62K/yr

Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a row, with a Platinum Club designation! The Marketing Associate must be a highly motivated individual ...

Avison Young Canada

Marketing Associate

Mississauga, ON

CA$50K - CA$62K/yr

Avison Young has been recognized as one of Canada's Best Managed Companies for the 15th year in a row, with a Platinum Club designation! Overview The Marketing Associate must be a highly motivated ...

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All JobsClub Associate JobsClub Associate Jobs in Toronto, ON

Club Associate information

What is a club associate?

Club Associates are staff members who work in membership-based clubs, such as fitness centers, wholesale clubs, or social clubs. Their responsibilities typically include assisting members, processing transactions, maintaining club facilities, and providing excellent customer service. They may also help with stocking merchandise, organizing events, or enrolling new members. Club Associates play a vital role in ensuring a positive experience for all club members and guests.

What is the difference between Club Associate vs Fitness Instructor?

AspectClub AssociateFitness Instructor
Required CredentialsHigh school diploma or equivalent; certifications varyCertifications in fitness training (e.g., ACE, NASM)
Work EnvironmentClubs, gyms, recreational facilitiesGyms, fitness centers, health clubs
Employer & Industry UsageUsed in club settings for member servicesUsed in fitness and personal training sectors
Common Search & ComparisonOften compared for customer service roles in clubsCompared for fitness and training roles

The main difference is that a Club Associate primarily handles member services and administrative tasks within a club environment, while a Fitness Instructor focuses on leading fitness classes and personal training sessions. Both roles are common in health clubs and gyms, but they require different certifications and skill sets. Understanding these distinctions helps job seekers find the right position aligned with their qualifications and career goals.

What are the key skills and qualifications needed to thrive as a club associate?

To thrive as a Club Associate, you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is often required. Excellent communication, teamwork, and problem-solving abilities help you engage members and address their needs effectively. These skills and qualities ensure a positive member experience, smooth club operations, and contribute to the overall success of the club.

What does a club associate do?

Club Associates are responsible for a variety of daily tasks that support both club operations and member satisfaction. Their duties often include greeting members, processing check-ins, answering questions about club services, assisting with event setup, and maintaining a clean, welcoming environment. They may also handle administrative work such as managing member records, scheduling, and coordinating with other team members to ensure smooth operations. Effective communication and a proactive attitude are key, as Club Associates frequently collaborate with supervisors, trainers, and service staff to address member needs and uphold club standards.
What are the most commonly searched types of Club jobs in Toronto, ON? The most popular types of Club jobs in Toronto, ON are:
Club Associate jobs near you
Infographic showing various Club Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

ERS Control Tower Advisor

Canadian Automobile Association (CAA)

Thornhill, ON • On-site

Full-time

Posted 10 days ago

Job description

About Us

At CAA Club Group, we are passionate about keeping our Memberssafe - whether they are on the road, at home, or travelling abroad.As atrusted Member-based organization, we provide products and services that are essential to Members' safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies. 

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do:
Ensuring safety of our members is paramount
Assigning, monitoring and executing incoming tow, battery and light service requests
Manually assigning and routing all tow and light service request service calls to the nearest available contractor while ensuring both ETA's and cost effectiveness for both club and contractor
Ensuring that any calls that must be redirected and are done so within the allotted time frame and that our standards are met
Ensuring the integrity and achievement of agreed service standards
Assigning and monitoring the progress of calls given to contractors in the territory and rural area
Clearing dispatched calls from system

Handling calls in South Central Ontario's region, Manitoba, New Brunswick, Nova Scotia, Newfoundland and PEI 


***Hours:  Must be available to work the afternoon shift, weekends and holidays. This is a work from home position. 

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.


Who You Are:
Excellent knowledge of Ontario roadways and highways
Experience working in customer service
Previous experience in dispatching is an asset
Formal dispatch training from accredited training facility preferred
Thorough knowledge of local and North American geography
Excellent communication skills
Demonstrated problem solving skills
 Strong decision-making skills
Proven multi-tasking ability
Strong sense of urgency
 Ability to work independently and seek guidance when necessary

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. 

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