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Club Associate Jobs in Matteson, IL (NOW HIRING)

Hospitality Lead

Chicago, IL · On-site

$25 - $27/hr

At least 2 years of supervisory experience in a health club or hospitality environment * Proven ability to hire, train and lead productive service-minded associates * Work gracefully and quickly ...

* We are hiring immediately for full time CLUB DISHWASHER positions. * Location : United Lounges ... The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients ...

Opening, Morning, Mid-Shift, Closing, Overnight Location Walmart Supercenter #5486 4005 167TH ST, COUNTRY CLUB HILLS, IL, 60478, US Job Overview Stocking associates are focused on unloading trucks ...

Mid-Shift, Closing Location Walmart Supercenter #5486 4005 167TH ST, COUNTRY CLUB HILLS, IL, 60478, US Job Overview Fashion Team Associate Benefits & perks At Walmart, we offer competitive pay as ...

Mid-Shift, Closing Location Walmart Supercenter #5486 4005 167TH ST, COUNTRY CLUB HILLS, IL, 60478, US Job Overview Front End Checkout associates run our registers. They smile, greet and thank ...

Mid-Shift, Closing Location Walmart Supercenter #5486 4005 167TH ST, COUNTRY CLUB HILLS, IL, 60478, US Job Overview This role focuses on the safety and security of our associates, customers and ...

Showing results 21-40

Club Associate information

See Matteson, IL salary details

$7

$15

$28

How much do club associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for club associate in Matteson, IL is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $17.12 per hour, depending on experience, location, and employer.

What is a club associate?

Club Associates are staff members who work in membership-based clubs, such as fitness centers, wholesale clubs, or social clubs. Their responsibilities typically include assisting members, processing transactions, maintaining club facilities, and providing excellent customer service. They may also help with stocking merchandise, organizing events, or enrolling new members. Club Associates play a vital role in ensuring a positive experience for all club members and guests.

What does a club associate do?

Club Associates are responsible for a variety of daily tasks that support both club operations and member satisfaction. Their duties often include greeting members, processing check-ins, answering questions about club services, assisting with event setup, and maintaining a clean, welcoming environment. They may also handle administrative work such as managing member records, scheduling, and coordinating with other team members to ensure smooth operations. Effective communication and a proactive attitude are key, as Club Associates frequently collaborate with supervisors, trainers, and service staff to address member needs and uphold club standards.

What are the key skills and qualifications needed to thrive as a club associate?

To thrive as a Club Associate, you need strong customer service skills, attention to detail, and typically at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is often required. Excellent communication, teamwork, and problem-solving abilities help you engage members and address their needs effectively. These skills and qualities ensure a positive member experience, smooth club operations, and contribute to the overall success of the club.

What is the difference between Club Associate vs Fitness Instructor?

AspectClub AssociateFitness Instructor
Required CredentialsHigh school diploma or equivalent; certifications varyCertifications in fitness training (e.g., ACE, NASM)
Work EnvironmentClubs, gyms, recreational facilitiesGyms, fitness centers, health clubs
Employer & Industry UsageUsed in club settings for member servicesUsed in fitness and personal training sectors
Common Search & ComparisonOften compared for customer service roles in clubsCompared for fitness and training roles

The main difference is that a Club Associate primarily handles member services and administrative tasks within a club environment, while a Fitness Instructor focuses on leading fitness classes and personal training sessions. Both roles are common in health clubs and gyms, but they require different certifications and skill sets. Understanding these distinctions helps job seekers find the right position aligned with their qualifications and career goals.

What cities near Matteson, IL are hiring for Club Associate jobs?

Cities near Matteson, IL with the most Club Associate job openings:

Infographic showing various Club Associate job openings in Matteson, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,210 per year, or $16 per hour.

Hospitality Front Desk Lead

Midtown Athletic Club

Chicago, IL • On-site

$25 - $27/hr

Full-time

Posted 4 days ago


Job description

Midtown is looking for a Hospitality Lead who will play a key role in creating a positive experience in every interaction with members and guests.

The Position

Midtown believes in putting the customer at the center of every decision that we make. Customer Experience is our strategy, and our members are our marketers. But it takes focus to stay on strategy in a fast-paced and dynamic health club environment.

As the Hospitality Lead, you will be responsible for developing, directing, and leading our Hospitality Team in delighting our members and guests each day. Your ability to communicate and to bring the team together will be mission critical.

Night Auditor Coverage (As Needed):

  • Provide overnight coverage for scheduled absences
  • Oversee hotel operations during overnight hours while club operations are closed
  • Manage late check-ins, guest inquiries, and hospitality desk responsibilities
  • Ensure accuracy in nightly reporting and operational continuity

You will love this job if:

  • You are a master of inspiring a sense of community and providing personal attention.

  • You find immense joy in welcoming individuals who enter the club in a warm and pleasant manner.

  • You consistently strive to create a lasting first impression.

  • You thrive in creating memorable moments for members and guests.

  • You are a relationship builder. You are strong at developing partnerships among your team and bringing people together.

  • You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members.

  • You are a leader. You can motivate employees to exhibit our values every day.

As Hospitality Lead, you will:

  • Demonstrate sound judgment, professionalism and optimism while directing the work of associates

  • Assist with front desk training and holding associates accountable for carrying out defined procedures and behaviors.

  • Help members with program registration, payment processing, and scheduling services.

  • Handle check-ins, addressing questions and resolving issues appropriately.

  • Maintain cleanliness of front desk areas to contribute to an exceptional facility experience.

  • Contact housekeeping and maintenance departments when a problem is reported.

  • Answer queries regarding club services and facilities

  • Implement processes and procedures to ensure consistent delivery of service.

  • Perform basic bookkeeping, cashiering, filing, and clerical duties.

  • Assist with inventory of product and supplies.

Experience Requirements

  • Availability to work a flexible schedule (including evenings, weekends, and some holidays)

  • At least 2 years of supervisory experience in a health club or hospitality environment

  • Proven ability to hire, train and lead productive service-minded associates

  • Work gracefully and quickly under pressure

  • Working knowledge of customer services standards

  • Great personality that naturally connect with a wide variety of people

  • Keen memory and delightful sense of humor

  • Quickly make calculations when handling money

  • Highly organized and efficient

  • Excellent communication skills

Compensation

Hourly rate: $25-$27

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.