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Club Assistant Jobs in Massachusetts (NOW HIRING)

Assistant Manager

Malden, MA · On-site

$33K - $41K/yr

Ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff.

We are a full service health club with a luxury studio experience. We provide an incredible value ... A Fit Factory Assistant General Manager is a role model to the Front Desk Staff as well as an ...

Fit Factory is a 6 location health club brand. We are a full service health club with a luxury ... A Fit Factory Assistant General Manager is a role model to the Front Desk Staff as well as an ...

Fit Factory is a 6 location health club brand. We are a full service health club with a luxury ... A Fit Factory Assistant General Manager is a role model to the Front Desk Staff as well as an ...

We are a full service health club with a luxury studio experience. We provide an incredible value ... A Fit Factory Assistant General Manager is a role model to the Front Desk Staff as well as an ...

Assistant Manager

Boston, MA · On-site

$33K - $40K/yr

Ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff.

Job Summary Working closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance ...

Assistant Manager

Malden, MA · On-site

$33K - $41K/yr

Ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff.

Assistant Manager

Chelsea, MA · On-site

$16 - $19/hr

Ensuring staff follows superior customer service guidelines. * Assist with Staff Management and provide backup support to Club Manager as needed. * Assist in scheduling and supervising staff.

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Club Assistant information

See Massachusetts salary details

$12

$22

$36

How much do club assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for club assistant in Massachusetts is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $30.19 per hour, depending on experience, location, and employer.

What is a club assistant?

Club assistants are support staff who help with the day-to-day operations of a club or recreational facility. Their responsibilities often include greeting members, answering questions, managing bookings, maintaining cleanliness, and assisting with event setup. They serve as a primary point of contact for members and guests, ensuring a welcoming and organized environment. Club assistants may also handle administrative tasks and provide support to club managers or coordinators.

What are the key skills and qualifications needed to thrive as a club assistant, and why are they important?

To thrive as a Club Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, point-of-sale systems, and basic office equipment is often required. Excellent communication, reliability, and a customer-focused attitude are important soft skills for supporting club operations and engaging with members. These skills ensure efficient day-to-day functioning, positive member experiences, and smooth coordination within the club environment.

What are some common challenges club assistants face in their daily work, and how can they be addressed?

Club Assistants often juggle multiple responsibilities, such as coordinating events, managing member inquiries, and supporting administrative tasks. A common challenge is balancing these tasks during busy periods or special events when member needs peak. Effective time management, clear communication with club staff, and proactively prioritizing tasks can help address these challenges. Additionally, building strong relationships with both members and team members fosters a supportive environment and ensures smoother operations.

What is the difference between Club Assistant vs Golf Course Staff?

AspectClub AssistantGolf Course Staff
Required CredentialsHigh school diploma, basic customer service skillsHigh school diploma, equipment operation knowledge
Work EnvironmentIndoor and outdoor club facilities, customer service settingOutdoor golf course, maintenance and operational tasks
Employer & IndustryPrivate or country clubs, golf clubsGolf courses, recreational facilities

Club Assistants typically focus on customer service, member support, and administrative tasks within a club environment, while Golf Course Staff often handle maintenance, equipment, and course operations. Both roles are essential in golf industry settings but differ mainly in responsibilities and daily tasks.

What are the most commonly searched types of Club jobs in Massachusetts?

The most popular types of Club jobs in Massachusetts are:

What are popular job titles related to Club Assistant jobs in Massachusetts?

For Club Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Club Assistant jobs in Massachusetts look for?

The top searched job categories for Club Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Club Assistant jobs?

Cities in Massachusetts with the most Club Assistant job openings:

Infographic showing various Club Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $47,147 per year, or $22.7 per hour.

Assistant Manager

Planet Fitness

Malden, MA • On-site

$33K - $41K/yr

Full-time

Medical, Dental, Vision

Re-posted 15 days ago


Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 607 frontline employees who took The Breakroom Quiz

45th of 64 rated gym and leisure clubs


Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development

Job Summary
The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.
Essential Duties and Responsibilities
  • Assist in recruiting, hiring, training and developing a high performing Member Service Representatives (MSR), Trainers and Custodians.
  • Assist in maintaining a welcoming atmosphere for all members, prospective members and guests.
  • Ensuring staff follows superior customer service guidelines.
  • Assist with Staff Management and provide backup support to Club Manager as needed.
  • Assist in scheduling and supervising staff.
  • Member Services oversight - Ensuring staff is providing a superior customer experience at all times. 
  • Assist in resolving or escalating employee issues or concerns. 
    • Involved in all Member Services related activities including:
    •  Answer phones in a friendly manner and assist callers with a variety of questions. 
    • Check members into the system. 
    • New member sign-up. 
    • Take prospective members on tours. 
    • Facilitate all member requests, issues and questions. 
  • Assist in overseeing proper maintenance of the facility.
  • Assist and contribute to ensuring the neatness and impeccable cleanliness in all areas of the club.
  • Assist in inventorying all necessary club supplies.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Backup support for any employee who is absent.
  • 40 Hour Work Week
Qualifications/Requirements
  • Superior customer service skills, preferably in the fitness industry.
  • Prior experience working as a Shift Leader and/or Assistant Manager at Planet Fitness.
  • Solid supervisory, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 year of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Benefits
  • Eligible For: Bi-Weekly Team Bonus, Monthly Mystery Shop Bonuses and Monthly Assistant Manager Bonus
  • FREE Black Card membership after 30 days of employment
  • Eligible for 50% Company paid benefits after 90 days of employment
    • Medical
    • Dental
    • Vision
    • Paid Personal Time (after 6 months)
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US