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Cloud Worker Agent Jobs (NOW HIRING)

Platinum Resource Group

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Cloud Engineer II: 26-00177

Newport Beach, CA · On-site

$63.43 - $68.43/hr

Working knowledge of API integrations, payloads, troubleshooting, and integration flows ... IVR, agent assist, call summarization, or speech analytics. * Experience with secure cloud ...

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Boyd Gaming

Cloud Engineer

Las Vegas, NV · On-site

$53.50 - $71.50/hr

Cloud Engineer I is an IT professional responsible for providing the necessary technical assistance ... Working knowledge of AWS Cognito, AWS DevOps Agent monitoring, Systems Manager for patching ...

Boyd Gaming

Cloud Engineer

Las Vegas, NV · On-site

$53.50 - $71.50/hr

Cloud Engineer I is an IT professional responsible for providing the necessary technical assistance ... Working knowledge of AWS Cognito, AWS DevOps Agent monitoring, Systems Manager for patching ...

Boyd Gaming Corporation

Cloud Engineer

Las Vegas, NV · On-site

$53.25 - $71.25/hr

Cloud Engineer I is an IT professional responsible for providing the necessary technical assistance ... Working knowledge of AWS Cognito, AWS DevOps Agent monitoring, Systems Manager for patching ...

CACI

Artificial Intelligence & Cloud Engineer

Norfolk, VA · On-site

$98K - $206K/yr

You will be part of a team responsible for architecting complex multi-agent flows, implementing ... Proficiency working with Linux operating systems and command-line interfaces. Expertise in text ...

Neshent Technologies

ND · On-site

$55.75 - $76.50/hr

Build reusable AI instructions, agent skills, MCP integrations, and validation guardrails. Required ... Temporal Java SDK and Temporal worker/task queue experience. * SAP Commerce 2211, Java 21, and ...

Healthesystems

Cloud and AI Platform Architect - Remote

$65 - $89/hr

Experience in Healthcare and knowledge of Workers' Compensation industry is a plus. Experience ... agent-based architectures, model integration patterns, or AI-enabled application ecosystems is ...

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Cloud Worker Agent information

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How much do cloud worker agent jobs pay per year?

As of Sep 13, 2026, the average yearly pay for cloud worker agent in the United States is $85,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $100,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Cloud Worker Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $85,793 per year, or $41.2 per hour.

Cloud Engineer II: 26-00177

Newport Beach, CA • On-site

Platinum Resource Group
11 - 50 employees
Learn more about Platinum Resource Groupexternal

$63.43 - $68.43/hr

Contractor

Medical, Dental, Vision

Posted 2 days ago

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Job description

CLOUD ENGINEER II
 
Location; Newport Beach, CA, Omaha, NE or Charlotte, NC
 
JOB DESCRIPTION
 
We are seeking a temporary Contact Center Developer Contractor for an engagement of up to six months to support a Next Generation Contact Center modernization initiative. This hands-on role will focus on Amazon Connect, Salesforce Voice integration, API development, IVR and self-service enhancements, automation, testing, and technical documentation.
 
The contractor will develop, configure, test, and support secure, scalable contact center solutions that improve customer and agent experiences. The role will partner closely with Unified Communications, Salesforce, Cloud Engineering, Security, and delivery teams to support integrations, troubleshooting, deployment, and ongoing technical needs.
 
The ideal candidate is a practical and collaborative developer with a strong technical foundation, problem-solving skills, and the ability to learn quickly. Expertise in every technology listed is not required, but experience with cloud contact centers, APIs, Salesforce integrations, automation, or customer experience solutions is highly valued.
 
KEY RESPONSIBILITIES
 

  • Support Amazon Connect development, configuration, and cloud contact center modernization.
  • Assist with Salesforce Voice integration and related API development.
  • Enhance IVR, routing, queues, chat, self-service, and customer journey capabilities.
  • Support AI-enabled contact center features such as conversational IVR, bots, agent assist, and call summarization.
  • Build and support cloud components using AWS services such as Lambda, Lex, Polly, DynamoDB, CloudWatch, CloudFront, S3, and API Gateway.
  • Contribute to automation, Infrastructure as Code, CI/CD pipelines, and deployment practices using Terraform, Git, and Azure DevOps.
  • Participate in testing, troubleshooting, implementation readiness, and technical documentation.

 
QUALIFICATIONS
 

  • 2+ years of hands-on development or technical delivery experience in cloud contact center, enterprise application, or customer engagement environments.
  • Experience with Amazon Connect or a similar cloud contact center platform.
  • Experience with Salesforce, Salesforce Voice, or CRM-based contact center integrations.
  • Working knowledge of API integrations, payloads, troubleshooting, and integration flows.
  • Development experience with Node.js, JavaScript, Python, TypeScript, or similar languages.
  • Familiarity with AWS services commonly used with Amazon Connect.
  • Experience with Terraform, Git, CI/CD pipelines, Azure DevOps, or comparable DevOps tools.
  • Understanding of IVR design, call flows, routing, queues, prompts, chat, self-service, and omni-channel contact center concepts.
  • General understanding of cloud security, access controls, logging, monitoring, and secure development practices.
  • Ability to communicate clearly with technical and non-technical partners.

 
What Will Make You Stand Out
 

  • Direct experience with Salesforce Voice and Amazon Connect implementations.
  • Experience with AI-enabled contact center capabilities, including Amazon Lex, conversational bots, GenAI IVR, agent assist, call summarization, or speech analytics.
  • Experience with secure cloud architecture, CloudFront, API Gateway, identity and access controls, or secrets handling.
  • Experience with serverless architecture, event-driven integrations, Terraform, or structured release pipelines.
  • Experience supporting chat, web, email, or other omni-channel contact center capabilities.
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

 
 
 
 

Company Description

Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.