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Cloud Voice Jobs (NOW HIRING)

Salesforce Engineer

$100K - $140K/yr

The ideal candidate will have deep expertise in Service Cloud , Service Cloud Voice , Digital Engagement , APEX development , and Agentforce , with a strong track record of delivering scalable and ...

Voice Engineering Architect

Orlando, FL · Hybrid

$92K - $166K/yr

This role is central to designing, evolving, and modernizing large-scale telephony platforms, including hybrid and cloud-based voice architectures and the transition from legacy Cisco environments to ...

Voice Engineering Architect

Huntsville, AL · On-site

$92K - $166K/yr

This role is central to designing, evolving, and modernizing large-scale telephony platforms, including hybrid and cloud-based voice architectures and the transition from legacy Cisco environments to ...

This role is central to designing, evolving, and modernizing large-scale telephony platforms, including hybrid and cloud-based voice architectures and the transition from legacy Cisco environments to ...

Voice Engineering Architect

Greenbelt, MD · Hybrid

$92K - $166K/yr

This role is central to designing, evolving, and modernizing large-scale telephony platforms, including hybrid and cloud-based voice architectures and the transition from legacy Cisco environments to ...

Voice Engineering Architect

Houston, TX · Hybrid

$92K - $166K/yr

This role is central to designing, evolving, and modernizing large-scale telephony platforms, including hybrid and cloud-based voice architectures and the transition from legacy Cisco environments to ...

Network Voice Engineer

Waltham, MA · On-site

$60K - $135K/yr

Exposure to cloud voice and hybrid architectures (Azure, SBCaaS) * Experience working with multiple telecom carriers and service providers * Strong troubleshooting capability across voice and network ...

Integrate voice services across LAN/WAN, SD-WAN, and cloud network environments with proper QoS and prioritization. * Perform capacity planning and traffic analysis to ensure scalability, resiliency ...

Voice Engineering Architect

Houston, TX · Hybrid

$92K - $166K/yr

Integrate voice services across LAN/WAN, SD-WAN, and cloud network environments with proper QoS and prioritization. * Perform capacity planning and traffic analysis to ensure scalability, resiliency ...

Voice Engineering Architect

Orlando, FL · Hybrid

$92K - $166K/yr

Integrate voice services across LAN/WAN, SD-WAN, and cloud network environments with proper QoS and prioritization. * Perform capacity planning and traffic analysis to ensure scalability, resiliency ...

Voice Engineering Architect

Kissimmee, FL · Hybrid

$92K - $166K/yr

Integrate voice services across LAN/WAN, SD-WAN, and cloud network environments with proper QoS and prioritization. * Perform capacity planning and traffic analysis to ensure scalability, resiliency ...

Integrate voice services across LAN/WAN, SD-WAN, and cloud network environments with proper QoS and prioritization. * Perform capacity planning and traffic analysis to ensure scalability, resiliency ...

Voice Engineering Architect

Greenbelt, MD · Hybrid

$92K - $166K/yr

Integrate voice services across LAN/WAN, SD-WAN, and cloud network environments with proper QoS and prioritization. * Perform capacity planning and traffic analysis to ensure scalability, resiliency ...

Senior Voice Specialist

Charlotte, NC · Hybrid

$115K - $126K/yr

Serve as a subject matter expert for our Voice Solutions portfolio, including Hosted/Cloud Voice, UCaaS, Contact Center, SIP, and related services * Lead technical discovery sessions, design scalable ...

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Cloud Voice information

See salary details

$23

$62

$87

How much do cloud voice jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for cloud voice in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What are Cloud Voice services?

Cloud Voice services refer to telephony and voice communication solutions that are delivered over the internet, rather than traditional phone lines. These services are often part of unified communications platforms, offering features like VoIP calling, voicemail, call routing, and conferencing. Cloud Voice enables businesses to manage their phone systems more flexibly and cost-effectively, with scalability and support for remote work. Popular examples include Microsoft Teams Calling, Zoom Phone, and RingCentral.

What are the key skills and qualifications needed to thrive as a Cloud Voice Engineer, and why are they important?

To thrive as a Cloud Voice Engineer, you need expertise in VoIP technologies, networking fundamentals, and cloud platforms, often backed by a degree in IT or related certifications like CCNA or Microsoft Teams Voice. Familiarity with tools such as SIP, PBX systems, unified communications platforms, and cloud services like AWS or Azure is essential. Strong problem-solving, communication, and customer service skills help you address technical issues and collaborate with clients and teams. These skills ensure seamless deployment, management, and support of cloud-based voice solutions critical to modern business communications.

What is the difference between Cloud Voice vs VoIP Engineer?

AspectCloud VoiceVoIP Engineer
Required CredentialsCertifications in cloud services, VoIP, networkingCertifications in VoIP, networking, Cisco, or similar
Work EnvironmentCloud platforms, remote/cloud-based systemsOn-premises and cloud-based VoIP systems
Employer & Industry UsageTelecommunications, IT service providers, cloud companiesTelecom, IT, enterprise communications
Common Search & Comparison IntentUnderstanding cloud-based communication solutionsImplementing and troubleshooting VoIP systems

Cloud Voice focuses on delivering voice communication services via cloud platforms, emphasizing scalability and remote management. VoIP Engineer specializes in designing, deploying, and maintaining VoIP systems, often involving on-premises and hybrid setups. While both roles require networking and communication skills, Cloud Voice professionals primarily work with cloud infrastructure, whereas VoIP Engineers focus on VoIP technology implementation and troubleshooting.

What are some common challenges faced by professionals working in Cloud Voice roles, and how can they be addressed?

Professionals in Cloud Voice roles often encounter challenges such as ensuring seamless integration between cloud-based voice solutions and existing on-premises systems, maintaining high call quality, and managing security and compliance in a rapidly evolving environment. Addressing these issues typically involves staying up to date with the latest cloud telephony technologies, collaborating closely with network and security teams, and implementing robust monitoring and troubleshooting processes. Additionally, ongoing training and proactive communication with stakeholders can help mitigate potential disruptions and improve overall service reliability.
Infographic showing various Cloud Voice job openings in the United States as of June 2026, with employment types broken down into 9% Internship, 64% Full Time, 9% Part Time, and 18% Contract. Highlights an 100% In-person job distribution, with an average salary of $130,802 per year, or $62.9 per hour.
Salesforce Engineer

$100K - $140K/yr

Full-time

Posted 21 days ago


Job description

Salesforce Engineer
Remote Full-Time Permanent Position
Salary: 100-140K
Healthcare experience is required
We are seeking a highly skilled and experienced Salesforce Engineer to lead the design, development, and optimization of our Salesforce platform. The ideal candidate will have deep expertise in Service Cloud, Service Cloud Voice, Digital Engagement, APEX development, and Agentforce, with a strong track record of delivering scalable and efficient Salesforce solutions in complex enterprise environments.
Key Responsibilities:
  • Design, develop, and maintain customized solutions within the Salesforce platform using APEX, Visualforce, and Lightning Components.
  • Lead the implementation and optimization of Service Cloud and Service Cloud Voice to enhance operations.
  • Customize and configure Agentforce to streamline agent workflows and improve productivity.
  • Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver high-quality solutions.
  • Ensure data integrity, security, and compliance across all Salesforce applications.
  • Provide technical leadership, mentorship, and code reviews for junior developers.
  • Stay current with Salesforce releases, features, and best practices.

Job Requirements
What You'll Need to Make Your Impact
  • 5+ years of hands-on Salesforce development experience.
  • Proven expertise in Service Cloud, Service Cloud Voice, and Agentforce.
  • Strong proficiency in APEX, SOQL, Lightning Web Components (LWC), and Visualforce.
  • Salesforce certifications such as Platform Developer I/II or Service Cloud Consultant are highly preferred.
  • Excellent problem-solving skills and the ability to work independently or as part of a team.
  • Strong communication and stakeholder management skills

Preferred Qualifications:
  • Experience with Salesforce integrations using REST/SOAP APIs.
  • Background in Agile/Scrum methodologies.
  • Healthcare experience a plus.

What You'll Get from This Role
  • Flexible working schedule at a 100% remote company
  • Official training and exposure to modern technologies and processes