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Cloud Telephony Director Jobs (NOW HIRING)

Apex Systems

Senior Cloud Voice Engineer

Virginia Beach, VA · On-site

$92K - $126K/yr

... telephony issues, working closely with Service Desk, Network, Security, Prayer Center/contact ... cloud PSTN and Direct Routing architecture, including SBC connectivity, carrier trunks ...

InStride Health

Manager of IT Operations

$124K - $138K/yr

... direct mobile device management (MDM) to ensure device compliance, zero-touch deployment pipelines, and OS update strategy across macOS endpoints. * Manage the cloud telephony and collaboration ...

Empower AI

ACD/Telephony Administrator

Washington, DC · On-site

$122K/yr

... with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI ... The customer is in the process of transitioning to a cloud based GFP ACD (NiCE CXone). * Once the ...

TT MARKETING LLC

Technical Operations Assistant

Bend, OR · On-site

$65K - $75K/yr

In lieu of direct experience with our exact stack, we'll consider anyone who can show a track ... Cloud telephony platforms (JustCall, Aircall, Five9, Twilio, etc.) * Workflow automation tools ...

TT MARKETING LLC

Technical Operations Assistant

Bend, OR · On-site

$65K - $75K/yr

In lieu of direct experience with our exact stack, we'll consider anyone who can show a track ... Cloud telephony platforms (JustCall, Aircall, Five9, Twilio, etc.) * Workflow automation tools ...

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Cloud Telephony Director information

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How much do cloud telephony director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for cloud telephony director in the United States is $189,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $185,000.00 and $195,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Cloud Telephony Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $189,999 per year, or $91.3 per hour.

Telecom Voice Engineer

Rolling Meadows, IL • On-site

Staffingine LLC
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Staffingine LLCexternal

Contractor

Re-posted 12 days ago

Job description

Job Title: Telecom Voice Engineer 
Job Location: Rolling Meadows - Illinois 
Job Type: Contract 

Job Description:  

Technical Skills Primary 

  • Deep expertise in Genesys Cloud architecture call routing and telephony integrations 

  • Demonstrated experience in MA voice system integrations and migrations 

  • Strong knowledge of SIP QoS VLANs and cloud telephony solutions 

  • Familiarity with Microsoft Teams Phone System Direct Routing SBC management and Cisco VoIP CUCM solutions 

  • Experience with contact center analytics and reporting tools 

  • Knowledge of hybrid telephony environments and cloud migration strategies 

  • Certifications such as Genesys Cloud Certified Professional GCPGC or Microsoft Teams Voice Engineer Expert 

  • Familiarity with regulatory compliance for voice systems eg E911 

  • Lead the assessment design and deployment of Genesys Cloud platforms during MA activities 

  • Evaluate legacy contact center infrastructures and recommend integration or migration strategies 

  • Configure and optimize Genesys Cloud applications routing and workforce management systems 

  • Manage and integrate telephony solutions with SIP trunks and cloud infrastructure 

  • Develop and implement call flow designs and routing strategies for operational continuity 

  • Serve as backup support for Microsoft Teams Phone System and Cisco Unified Communications Manager CUCM 

  • Assist with integration of hybrid communication environments as needed 

  • Collaborate with IT network and security teams to ensure Genesys Cloud integration aligns with broader infrastructure 

  • Provide technical expertise and training to internal stakeholders during MA projects 

Technical Skills Secondary Nice to have 

  • Project management and organizational skills 

  • Collaboration with vendors and service providers to address system issues 

Soft Skills 

  • Excellent analytical and problem-solving skills 

  • Strong verbal and written communication abilities