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Cloud Support Engineer Jobs in Georgia (NOW HIRING)

National Carwash Solutions

Support Engineer

Atlanta, GA · On-site

Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...

National Carwash Solutions

Support Engineer

Atlanta, GA · On-site

Support Engineer Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of ...

APPLIED INFORMATION INC.

Be Seen First

Technical Sales Support Engineer

Alpharetta, GA · On-site

$85K - $95K/yr

Leverage cloud computing platforms (AWS preferred) to architect scalable network solutions ... Engineering: * Assist Sales teams (both internal and external) with technical questions and support ...

Masterapp Labs

Senior Azure Cloud Engineer

Milton, GA · On-site

$53 - $70.75/hr

Senior Azure Cloud Engineer Location: Atlanta, GA (Onsite) Employment Type: Contract Experience ... Lead the support, maintenance, and optimization of Azure-hosted applications and infrastructure.

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Preferred Skills: · Experience with cloud computing platforms (e.g., AWS, Azure, GCP) · ... DevOps practices and tools · Understanding of network and server infrastructure.

Dolby

Staff Operational Support Engineer

Atlanta, GA · On-site

The Dolby Cloud Solutions organization builds technologies and innovations that easily integrate ... As an Operational Support Engineer (L2), you take end-to-end ownership of customer-impacting ...

PamTen Inc

Jr Application Support Engineer

Atlanta, GA · On-site

Required : • Site Reliability Engineer (SRE) in which 80% will be support [React/Protect], 10% will be in Dev Ops[Enable] space. • Proven track record supporting large scale multi-tiered cloud ...

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All JobsCloud Support Engineer JobsCloud Support Engineer Jobs in Georgia

Cloud Support Engineer information

See Georgia salary details

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How much do cloud support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for cloud support engineer in Georgia is $53.10, according to ZipRecruiter salary data. Most workers in this role earn between $45.24 and $60.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues quickly and maintain system uptime. The job often involves working under pressure, handling urgent requests, and staying updated with evolving cloud technologies and certifications. However, workload and stress levels vary depending on the company, team size, and specific responsibilities.
What are popular job titles related to Cloud Support Engineer jobs in Georgia? For Cloud Support Engineer jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Cloud Support Engineer jobs in Georgia look for? The top searched job categories for Cloud Support Engineer jobs in Georgia are:
What cities in Georgia are hiring for Cloud Support Engineer jobs? Cities in Georgia with the most Cloud Support Engineer job openings:
Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Georgia as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $110,447 per year, or $53.1 per hour.

Support Engineer

National Carwash Solutions

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

Location & Schedule:
  • Location: This position is based in Atlanta, GA
  • Work Schedule: 5 days per week, you must be available to work a shift between 8:00 AM and 5:00 PM Eastern Time (ET). A Sunday-Thursday and Tuesday-Saturday shift is available.
  • Availability: A weekend day and some holidays are required.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not currently able to sponsor work visas.
"High-Fiver" Wanted: Support Engineer
Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited with the successful resolution of a client issue that you high-five the person next to you? If so, you are exactly who we are looking for.
We are looking for a talented, dedicated Support Engineer to join our high-five team and take part in the continued growth of our dynamic company.
About AMP (An NCS Company)
AMP is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before.
AMP is a division of National Carwash Solutions (NCS). NCS has grown to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth.
In addition to AMP, the NCS family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow.
Why work for us?
We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We're dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way.
What are we looking for?
As a Support Engineer, you will be responsible for achieving the highest possible level of support for our customers by responding to support requests, analyzing error logs to resolve issues and determine trends, and producing customer-facing documentation. You will work closely with our customers, providing personalized support, onboarding assistance, and proactive solutions to help them derive maximum value from our products.
Responsibilities:
Proactive Support:
  • Serve as the primary point of contact for customer inquiries, issue resolution, and escalation management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting databases and systems to provide unparalleled customer support for the app, the management platform, and our kiosks.

Error Resolution:
  • Leverage multiple systems to identify known and novel error types to resolve issues impacting the user experience. Identify recurring patterns, anomalies, and potential issues. Analyze error codes, messages, and timestamps to pinpoint root causes.

Proactive Reporting:
  • Maintain detailed records of error logs, investigations, and resolutions. Create internal documentation for common error scenarios and their solutions. Share insights with relevant team members to improve system reliability.

Product Expertise:
  • Develop a deep understanding of our app and its features. Stay up to date with the latest product developments and enhancements. Demonstrate and communicate product functionality, benefits, and value propositions to customers as dictated by support requests.

Customer Training and Education:
  • Create and update customer-facing documentation, FAQs, and knowledge base articles to facilitate self-service support as new features are released.

Team-Player:
  • Maintain regular and proactive communication with local and remote team members through various channels, such as email, video conferencing, instant messaging, and project management tools, to ensure effective collaboration and alignment on project objectives and timelines.

Skills we expect you to have for your position:
  • Bachelor's degree
  • 0-2 years of general work experience
  • Excellent communication skills
  • Ability to simplify and communicate complex information
  • Passion for problem-solving
  • Exceptional logic skills and attention to detail and ability to pick up complex topics
  • Experience with analyzing data and presenting your insights for escalation
  • Self-motivated, proactive, and results-oriented
  • Comfortable working under pressure and balancing the demands of multiple stakeholders
  • Always ready to adopt new concepts, technologies, and tools as the company grows

Benefits you deserve:
  • Highly competitive salaries
  • Potential equity interest in a rapidly growing company
  • 401K plan with company matching
  • Excellent medical, dental, and vision insurance

But wait, there's more!
  • Located at Atlanta Tech Village, the 4th largest tech space in the US
  • World-class engineering team with an incredible track record
  • Team-building events, outings, and hackathons
  • State-of-the-art workspace and hardware
  • Strong focus on community service and volunteering
  • Free gym, snacks, and beverages

National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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