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Cloud Support Engineer Jobs in Augusta, GA (NOW HIRING)

Manus Bio

Cloud & Infrastructure Engineer

Augusta, GA

$101K - $132K/yr

We are seeking a motivated Cloud & Infrastructure Engineer to support, maintain, and advance the technology infrastructure that enables our business and manufacturing operations. This role will be ...

New

Manus

Cloud & Infrastructure Engineer

Augusta, GA

$84K - $111K/yr

We are seeking a motivated Cloud & Infrastructure Engineer to support, maintain, and advance the technology infrastructure that enables our business and manufacturing operations. This role will be ...

New

Manus Bio

Cloud & Infrastructure Engineer

Augusta, GA · On-site

$101K - $132K/yr

We are seeking a motivated Cloud & Infrastructure Engineer to support, maintain, and advance the technology infrastructure that enables our business and manufacturing operations. This role will be ...

New

The Swift Group, LLC

DevOps Engineer

Augusta, GA · On-site

$41.50 - $57/hr

... Engineer to work hands-on with cloud infrastructure, containerized platforms, and automation ... • Support deployment of portable edge-computing infrastructure to non-cloud (on-premise ...

Wyetech, LLC

DevOps Engineer - 27404

Augusta, GA · On-site

$41.50 - $57/hr

... s Engineer responsible for implementing infrastructure, automating deployment processes, and ... Responsibilities : • Support development and deployment of cloud infrastructure in AWS ...

Textron

Connected Vehicle Platform Engineer

Augusta, GA · On-site

Design reliable edge-to-cloud data architectures supporting autonomous system development and fleet ... Bachelor's degree in Software or Computer Engineering, Information Technology, or a related field ...

Endictus

DevOps Engineer

Augusta, GA · On-site

$300K/yr

... s Engineer to support a fast-paced software development and infrastructure team. The ideal ... Support the development and deployment of cloud infrastructure in AWS, particularly EKS. * Support ...

Endictus

DevOps Engineer

Augusta, GA · On-site

$300K/yr

... s Engineer to support a fast-paced software development and infrastructure team. The ideal ... Support the development and deployment of cloud infrastructure in AWS, particularly EKS. * Support ...

Endictus Corp

DevOps Engineer

Augusta, GA · On-site

$300K/yr

... s Engineer to support a fast-paced software development and infrastructure team. The ideal ... Support the development and deployment of cloud infrastructure in AWS, particularly EKS. * Support ...

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Cloud Support Engineer information

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How much do cloud support engineer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for cloud support engineer in Augusta, GA is $59.11, according to ZipRecruiter salary data. Most workers in this role earn between $50.38 and $67.36 per hour, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Augusta, GA?

For Cloud Support Engineer jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Augusta, GA look for?

The top searched job categories for Cloud Support Engineer jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Cloud Support Engineer jobs?

Cities near Augusta, GA with the most Cloud Support Engineer job openings:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $122,955 per year, or $59.1 per hour.

IT Support Engineer

Cross Link Consulting

North Augusta, SC • On-site

$40K - $50K/yr

Full-time

Posted 29 days ago

Job description

IT Support Engineer
Cross Link Consulting
Cross Link Consulting of North Augusta, SC is seeking to hire a full-time IT Support Engineer to be the trusted technical resource our customers need. This is a hands on, mid level IT support position focused primarily on remote technical support, software troubleshooting, Microsoft 365 administration, cybersecurity response, and resolving client technology issues. In this position, you will earn a salary of $40,000-$50,000/year, based on experience. We also offer a great company culture with excellent perks including healthcare benefits, flexible hours, independence, and training and continuing education. Our community needs humble, grateful, caring stewards who are driven to serve others. If you embody these values and are driven to help people with their technology challenges, then read on!
About Cross Link
At Cross Link Consulting, we don't fix computers, we serve people! We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic technology services to businesses and organizations across the Greater Augusta and Central Savannah River Area. Over the years we've built something more than outsourced IT - we've become "the friendly IT department down the hall."
We believe our success comes from more than technical know-how; it comes from people who are called to serve others. Our team thrives when we put our clients first, solve problems with creativity, and protect people from risk with diligence. That's why we foster a company culture that values both professional excellence and personal calling.
A Day in the Life as an IT Support Engineer
As an IT Support Engineer at Cross Link, you will serve as one of our primary resources for incoming remote support requests. You will take ownership of issues from initial troubleshooting through resolution, escalation, or coordination with the appropriate vendor or team member. The client relationship built through each interaction is yours. That ownership is the core of what makes this role meaningful.
A typical day runs wide: a printer down at one client site, a new employee to onboard and provision at another, and even a suspicious email forwarding rule flagged in Microsoft 365 that needs a judgment call before the end of the business day. You triage, prioritize, and execute because you know your craft.
Alongside the reactive work, you carry a standing slate of scheduled responsibilities. Weekly software update cycles, monthly backup reviews, and recurring email security alert reviews are yours to own and keep consistent. Clients count on that consistency even when nothing feels urgent.
A significant part of the client base operates in the accounting, legal, and public health verticals, which means the applications on their desktops are not always standard issue. Getting fluent in the professional tax, accounting, and practice management software these industries run on is part of becoming effective in this role.
Security is woven into the day, not bolted on at the end. Reviewing endpoint protection alerts, investigating phishing reports, and responding to suspicious account activity in Microsoft 365 are regular touchpoints. Clients trust us to catch what they miss, and you'll play an important role in protecting them.
Required Qualifications
  • A serving mindset for client and team interactions
  • Humility and a desire for the team to succeed
  • Passion and drive to work hard, take ownership, and seek additional responsibility
  • Good judgment and intuition with uncompromising integrity
  • 2+ years of IT support experience
  • Strong software troubleshooting and analytical problem solving skills
  • High aptitude and demonstrated ability to manage and troubleshoot:
    • Windows desktop and laptop environments (hardware and OS)
    • Microsoft 365 administration (user accounts, Exchange, Teams, SharePoint)
    • Entra ID / Azure AD (account management, conditional access, permissions)
    • Endpoint security and EDR platforms
    • Email security and phishing investigation
    • Printer and peripheral troubleshooting
    • VPN client configuration and connectivity troubleshooting
    • User onboarding and offboarding workflows

Preferred Qualifications
  • Experience supporting clients in accounting, legal, or healthcare verticals
  • Experience troubleshooting line of business applications
  • Knowledge of cloud backup and disaster recovery solutions
  • Experience with email security platforms and alert review workflows
  • Experience mentoring or supporting less experienced technicians
  • Knowledge of cybersecurity best practices at the SMB level
  • Proficiency with remote monitoring and PSA/ticketing platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications are a plus but not required

Work Schedule
The typical schedule for this position is Monday through Friday from 8 am to 5 pm. Extended work hours may be required during busy seasons. This is primarily an in office position, although occasional travel to client sites throughout the CSRA is required. Please note: Because we focus on mentoring and discipleship, this is NOT a remote or work-from-home position.
Why Join Cross Link?
  • A culture where people matter more than machines
  • Flexible hours and independence
  • Healthcare benefits
  • Continuing education opportunities

Are you called to humbly serve others? Are you organized and reliable? Do you have excellent communication and customer service skills? Are you driven to protect others from cybersecurity threats and help your team shine? If so, you are made for such a place as this!
If you are excited by how well this opportunity fits your skills and calling, then please take the time to put your best foot forward with our online application and questionnaire. It can be completed in as little as 10 minutes, but we encourage you to plan for extra time so that you aren't rushed and can answer each question fully and with personality.

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