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Cloud Support Associate Jobs in Springfield, VA (NOW HIRING)

Astor & Sanders

Cloud Architect

Silver Spring, MD · Hybrid

$130K - $155K/yr

Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, or OCI Architect Associate/Professional.. * Experience supporting scientific, research, or mission-critical applications ...

Astor & Sanders

Cloud Architect

Silver Spring, MD · On-site

$130K - $155K/yr

Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, or OCI Architect Associate/Professional.. * Experience supporting scientific, research, or mission-critical applications ...

CSV-Taurean

Cloud Architect

Alexandria, VA · On-site

$69.50 - $88.50/hr

This role leads hybrid integration with Azure, supports migrations, and ensures compliance with ... Microsoft Azure Solutions Architect Expert (AZ-305) or Azure Administrator Associate (AZ-104); IAT ...

Peraton

Senior Cloud Engineer

Washington, DC · Hybrid

$63.25 - $84.50/hr

The successful candidate will work in a secure, fast-paced environment supporting cloud ... Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Google ...

Peraton

Senior Cloud Engineer

Washington, DC · Hybrid

$63.25 - $84.50/hr

The successful candidate will work in a secure, fast-paced environment supporting cloud ... Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Google ...

Peraton

Senior Cloud Engineer

Washington, DC · On-site

$112K - $179K/yr

The successful candidate will work in a secure, fast-paced environment supporting cloud ... Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Google ...

Steampunk

Cloud Engineer

Mclean, VA · On-site

$100K - $175K/yr

Support enterprise Cloud applications or infrastructure through infrastructure as code including ... OCI Architect Associate or Operations Engineer Preferred: * Excellent written and verbal ...

Peraton

Senior Cloud Engineer

Washington, DC · On-site

$135K - $216K/yr

The successful candidate will work in a secure, fast-paced environment supporting cloud ... Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Google ...

Peraton

Senior Cloud Engineer

Washington, DC · Hybrid

$63.25 - $84.50/hr

The successful candidate will work in a secure, fast-paced environment supporting cloud ... Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Google ...

Peraton

Senior Cloud Engineer

Washington, DC · Hybrid

$63.25 - $84.50/hr

The successful candidate will work in a secure, fast-paced environment supporting cloud ... Azure Administrator Associate * Microsoft Certified: Azure Solutions Architect Expert * Google ...

Steampunk

Cloud Engineer

Mclean, VA · On-site

$100K - $175K/yr

Support enterprise Cloud applications or infrastructure through infrastructure as code including ... OCI Architect Associate or Operations Engineer Preferred: * Excellent written and verbal ...

Steampunk

Cloud Engineer

Mclean, VA · On-site

$100K - $175K/yr

Support enterprise Cloud applications or infrastructure through infrastructure as code including ... OCI Architect Associate or Operations Engineer Preferred: * Excellent written and verbal ...

Booz Allen Hamilton, Inc.

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Seeking a Cloud Engineer to support Agile design, development, integration and deployment of a ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

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Cloud Support Associate information

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How much do cloud support associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for cloud support associate in Springfield, VA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.12 per hour, depending on experience, location, and employer.

What is a cloud support associate?

Cloud Support Associates are IT professionals who provide technical assistance and troubleshooting support for cloud-based services and infrastructure. They help customers and internal teams resolve issues related to cloud platforms, such as connectivity, configuration, deployment, and performance. These associates often work with services like AWS, Azure, or Google Cloud, and require knowledge of cloud technologies, networking, and customer service. Their goal is to ensure users can effectively use cloud resources and resolve any technical challenges promptly.

What are the key skills and qualifications needed to thrive as a cloud support associate?

To thrive as a Cloud Support Associate, you need a solid understanding of cloud computing concepts, networking, and operating systems, often supported by a degree in computer science or related field. Familiarity with major cloud platforms (such as AWS, Azure, or Google Cloud), ticketing systems, and relevant certifications like AWS Certified Cloud Practitioner is highly valuable. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These skills ensure timely and effective resolution of customer issues, fostering reliability and satisfaction in cloud service delivery.

What are some common challenges faced by cloud support associates and how can they be addressed?

Cloud Support Associates often encounter challenges such as troubleshooting complex technical issues, managing multiple customer cases simultaneously, and keeping up with rapidly evolving cloud technologies. To address these, it's important to develop strong problem-solving and time management skills, actively participate in team knowledge-sharing sessions, and pursue continuous learning through internal training and certification opportunities. Collaborating with senior engineers and leveraging documentation can also help resolve issues efficiently while building expertise.

Is an AWS cloud support associate a good job?

An AWS Cloud Support Associate is a technical support role that involves assisting customers with cloud infrastructure issues using AWS tools and services. It offers opportunities for skill development in cloud computing, troubleshooting, and certifications like AWS Certified Support Engineer, with typical work hours and a focus on customer service and technical problem-solving.

Is cloud support a stressful job?

Cloud Support Associates often handle technical issues, troubleshoot customer problems, and work under time-sensitive conditions, which can contribute to stress. However, the level of stress varies depending on workload, experience, and workplace environment, with some roles offering structured schedules and support tools to manage pressure.

What cities near Springfield, VA are hiring for Cloud Support Associate jobs?

Cities near Springfield, VA with the most Cloud Support Associate job openings:

Infographic showing various Cloud Support Associate job openings in Springfield, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $42,511 per year, or $20.4 per hour.

Cloud Architect

Silver Spring, MD • Hybrid

Astor & Sanders
IT Services • 51 - 200 employees
Learn more about Astor & Sandersexternal

$130K - $155K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Systems Integration & Developer (SID) is an award-winning IT solutions provider headquartered in Rockville, MD seeking a Cloud Architect. This is a full-time and hybrid position.

Roles & Responsibilities

  • Design and develop cloud architecture strategies to support scientific applications, large-scale data processing, and mission-aligned workflows.
  • Lead the migration of legacy and modern systems to hybrid and multi-cloud environments (AWS, Azure, OCI, GCP).
  • Architect secure, scalable, and resilient platforms optimized for research-to-operations (R2O) and high-throughput workloads.
  • Collaborate with scientific development, DevOps, cybersecurity, and mission stakeholders to deliver end-to-end cloud solutions.
  • Establish and enforce cloud governance, including cost controls, data compliance, and security best practices for scientific data systems.
  • Develop and maintain architecture documentation, diagrams, and reusable patterns to support scalable, cloud-native modernization.
  • Troubleshoot cloud infrastructure issues, optimize performance, and implement automation for system reliability and observability.
  • Stay informed on emerging cloud technologies and NOAA-relevant standards (e.g., cloud portability, FAIR data principles, etc.).

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 5+ years of experience in IT, with at least 2 years in a cloud architecture or engineering role.
  • Proven experience with at least one major cloud provider (e.g., AWS, Azure, Google Cloud, or Oracle Cloud Infrastructure).
  • Hands-on experience with Infrastructure as Code tools (e.g., Terraform, CloudFormation) in support of automated, scalable deployments.
  • Strong understanding of cloud networking, security, identity management, and storage services in hybrid or multi-cloud environments.
  • Proficiency in scripting or programming (e.g., Python, Bash, PowerShell) for automation and orchestration.
  • Familiarity with CI/CD pipelines and DevSecOps principles, particularly for data-driven or scientific systems.

Preferred Qualifications

  • Cloud certifications such as AWS Certified Solutions Architect (Associate or Professional), Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect, or OCI Architect Associate/Professional..
  • Experience supporting scientific, research, or mission-critical applications in federal or environmental agencies.
  • Knowledge of containerization and orchestration (e.g., Docker, Kubernetes) for scalable application design.
  • Familiarity with scientific data lifecycle challenges, including ingest, storage, processing, and dissemination.
  • Experience integrating observability tools, cost management, and compliance into cloud-native environments.
  • Strong communication and stakeholder engagement skills, including the ability to explain technical concepts to non-technical users.

The anticipated salary range for this position is $130,000-$155,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting.

Benefits

Systems Integration & Development (SID) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Systems Integration & Development (SID) is an Equal Opportunity Employer. 

Some of our competitive benefits include

  • Generous Paid Time Off (PTO) and all Federal Holidays off
  • Comprehensive Health Coverage
  • Retirement Savings Plan
  • Pre-Tax Benefit Programs
  • Wellness and Work-Life Support
  • Professional Development
  • Performance and Referral Bonuses
  • Life and Disability Insurance

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