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Cloud Support Associate Jobs in Virginia (NOW HIRING)

Steampunk

Cloud Engineer

Mclean, VA · On-site

$100K - $175K/yr

Support enterprise Cloud applications or infrastructure through infrastructure as code including ... OCI Architect Associate or Operations Engineer Preferred: * Excellent written and verbal ...

Steampunk

Cloud Engineer

Mclean, VA · On-site

$100K - $175K/yr

Support enterprise Cloud applications or infrastructure through infrastructure as code including ... OCI Architect Associate or Operations Engineer Preferred: * Excellent written and verbal ...

Booz Allen Hamilton, Inc.

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Seeking a Cloud Engineer to support Agile design, development, integration and deployment of a ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

Booz Allen Hamilton, Inc.

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Seeking a Cloud Engineer to support Agile design, development, integration and deployment of a ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

Booz Allen Hamilton

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Your ability tolead, manage, administer, support, and enhance cloud environments, ensuring ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

Booz Allen Hamilton, Inc.

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Seeking a Cloud Engineer to support Agile design, development, integration and deployment of a ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

Booz Allen Hamilton, Inc.

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Seeking a Cloud Engineer to support Agile design, development, integration and deployment of a ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

Booz Allen Hamilton, Inc.

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Seeking a Cloud Engineer to support Agile design, development, integration and deployment of a ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

MANTECH

Principal Cloud Engineer

Chantilly, VA

$57 - $76.25/hr

This role supports complex cloud environments by leveraging modern DevOps tools and practices ... Microsoft certifications such as Azure Administrator Associate, Azure Security Engineer Associate ...

Booz Allen Hamilton, Inc.

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Seeking a Cloud Engineer to support Agile design, development, integration and deployment of a ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

MANTECH

Principal Cloud Engineer

Chantilly, VA

$57 - $76.25/hr

This role supports complex cloud environments by leveraging modern DevOps tools and practices ... Microsoft certifications such as Azure Administrator Associate, Azure Security Engineer Associate ...

Booz Allen Hamilton

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Your ability tolead, manage, administer, support, and enhance cloud environments, ensuring ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

Argyllinfotech

Cloud Architect

Sterling, VA · On-site

$64.25 - $82/hr

... supporting mission-critical FDA applications and services. The Cloud Architect will provide ... AWS Certified Solutions Architect - Professional AWS Certified Solutions Architect - Associate AWS ...

Booz Allen Hamilton

Cloud Engineer

Chantilly, VA · On-site

$86K - $198K/yr

Your ability tolead, manage, administer, support, and enhance cloud environments, ensuring ... Cloud Certification such as AWS Solutions Architect - Associate or AWS CloudOps Engineer ...

Seneca Holdings

Principal Cloud Engineer

Chantilly, VA · On-site

$57.50 - $77/hr

The role involves supporting complex cloud environments and ensuring security compliance while ... Engineer Associate, or Azure Solutions Architect Expert. Company : Seneca Holdings is the ...

SAIC

Cloud Engineer

Arlington, VA · Hybrid

$160K - $200K/yr

Design, build, and deploy cloud-based solutions in support of customer-specific applications ... AWS Certified Solutions Architect (Associate or Professional). * Microsoft Certified: Azure ...

Empower AI Inc.

Cloud Engineer

Radford, VA · On-site

$53 - $70.75/hr

Program Background The supported organization is one of the longest-standing IT reimbursable ... AWS Solutions Architect (Associate or Professional), Microsoft Azure Administrator or Solutions ...

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Cloud Support Associate information

What is a cloud support associate?

Cloud Support Associates are IT professionals who provide technical assistance and troubleshooting support for cloud-based services and infrastructure. They help customers and internal teams resolve issues related to cloud platforms, such as connectivity, configuration, deployment, and performance. These associates often work with services like AWS, Azure, or Google Cloud, and require knowledge of cloud technologies, networking, and customer service. Their goal is to ensure users can effectively use cloud resources and resolve any technical challenges promptly.

What are the key skills and qualifications needed to thrive as a cloud support associate?

To thrive as a Cloud Support Associate, you need a solid understanding of cloud computing concepts, networking, and operating systems, often supported by a degree in computer science or related field. Familiarity with major cloud platforms (such as AWS, Azure, or Google Cloud), ticketing systems, and relevant certifications like AWS Certified Cloud Practitioner is highly valuable. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These skills ensure timely and effective resolution of customer issues, fostering reliability and satisfaction in cloud service delivery.

What are some common challenges faced by cloud support associates and how can they be addressed?

Cloud Support Associates often encounter challenges such as troubleshooting complex technical issues, managing multiple customer cases simultaneously, and keeping up with rapidly evolving cloud technologies. To address these, it's important to develop strong problem-solving and time management skills, actively participate in team knowledge-sharing sessions, and pursue continuous learning through internal training and certification opportunities. Collaborating with senior engineers and leveraging documentation can also help resolve issues efficiently while building expertise.

Is an AWS cloud support associate a good job?

An AWS Cloud Support Associate is a technical support role that involves assisting customers with cloud infrastructure issues using AWS tools and services. It offers opportunities for skill development in cloud computing, troubleshooting, and certifications like AWS Certified Support Engineer, with typical work hours and a focus on customer service and technical problem-solving.

Is cloud support a stressful job?

Cloud Support Associates often handle technical issues, troubleshoot customer problems, and work under time-sensitive conditions, which can contribute to stress. However, the level of stress varies depending on workload, experience, and workplace environment, with some roles offering structured schedules and support tools to manage pressure.

What are the most commonly searched types of Cloud Support jobs in Virginia?

The most popular types of Cloud Support jobs in Virginia are:

What cities in Virginia are hiring for Cloud Support Associate jobs?

Cities in Virginia with the most Cloud Support Associate job openings:

Infographic showing various Cloud Support Associate job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution.

Cloud Engineer

Mclean, VA • On-site

Steampunk
IT Services • 201 - 500 employees
Learn more about Steampunkexternal

$100K - $175K/yr

Other

Re-posted 25 days ago

Job description

Overview
As a Cloud Engineer, you will work within our growing DevSecOps practice delivering features to support cloud migration, cloud optimization and cloud deployment. We are looking for candidates with experience with cloud platform services and DevOps practices such as infrastructure as code and confirmation management automation.
Contributions
  • Identify and implement the most optimal cloud-based solutions for the customer
  • Design, develop, and deploy modular cloud-based systems
  • Understand the needs of stakeholders and convey this to developers
  • Automate and improve configuration, provisioning, deployment, and release processes
  • Test and examine code written by others and analyze results
  • Ensure that systems are safe and secure against cybersecurity threats
  • Identify technical problems, perform root cause analysis, and develop software updates and 'fixes'
  • Work with software developers and DevSecOps engineers to ensure that development follows established processes and works as intended
  • Support enterprise Cloud applications or infrastructure through infrastructure as code including any activities around automated server or network configurations, large-scale software deployments, and monitoring and testing
  • Ensure efficient functioning of data storage and process functions in accordance with organizational security policies and best practices
  • Document as-is state of the environment, perform a gap analysis, and produce artifacts that articulate options and recommendations
  • Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
  • Act as an individual contributor and mentor more junior team members
  • Engineer and implement solutions and provide recommendations for continuous improvement for the services provided
  • Present regular status updates and provide cross training to other team members

Qualifications
  • Ability to obtain and maintain a U.S. government Security Clearance
  • Bachelor's degree and 5+ years of total experience
  • 3+ years of experience architecting, designing, developing, and implementing cloud solutions
  • 3+ years of experience with cloud platforms (i.e. AWS, Azure, or GCP)
  • 3+ years of experience with Git SCM providers such as GitHub, GitLab, Bitbucket
  • 3+ years of experience with systems development in an Agile environment
  • 3+ years of experience implementing infrastructure as code and orchestration
  • 3+ years of experience integrating deployments with industry standard DevSecOps tooling and orchestration
  • One or more relevant cloud certifications such as:
    • AWS Certified Solutions Architect Associate or SYSOPS Engineer
    • Microsoft Certified: Azure Administrator Associate
    • Google Professional Cloud Engineer
    • OCI Architect Associate or Operations Engineer

Preferred:
  • Excellent written and verbal communication skills, interpersonal and collaborative skills
  • Experience with documenting an as-is state of the environment, perform a gap analysis, and produce artifacts that articulate options and recommendations
  • Experience with scripting in Concourse, Bash, PowerShell, Python, Groovy, or Ruby
  • Experience implementing docker containers and utilizing platforms such as Kubernetes
  • Experience with automation tools, including Pivotal, Chef, Terraform, CloudFormation, or Ansible
  • Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics

About steampunk
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $100,000 to $175,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. If you want to learn more about our story, visit http://www.steampunk.com.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

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