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Cloud Support Associate Jobs in Florida (NOW HIRING)

Senior Cloud Engineer

Jacksonville, FL · On-site

$51.75 - $69/hr

Google Cloud certifications such as Professional Cloud Architect, Professional Cloud DevOps Engineer, or Associate Cloud Engineer * Experience with Internet-of-Things (IoT) * Experience supporting ...

Senior Cloud Engineer

Patrick Air Force Base, FL · On-site

$52.25 - $69.75/hr

Google Cloud certifications such as Professional Cloud Architect, Professional Cloud DevOps Engineer, or Associate Cloud Engineer * Experience with Internet-of-Things (IoT) * Experience supporting ...

... solutions supporting U.S. Federal Government agencies. As we expand our Google Cloud and AI ... Mentor Associate and Mid-Level Cloud Engineers while helping develop the organization's Google ...

... solutions supporting U.S. Federal Government agencies. As we expand our Google Cloud and AI ... Mentor Associate and Mid-Level Cloud Engineers while helping develop the organization's Google ...

Cloud Engineer - Azure

Fort Myers, FL · On-site +1

$78K - $101K/yr

Experience: * 2+ years designing, building, and supporting private or hybrid cloud environments ... Microsoft Certified Azure AI Fundamentals or AI Engineer Associate * AWS Certified Machine Learning ...

Cloud Engineer - Azure

Fort Myers, FL · On-site +1

$78K - $101K/yr

Experience: * 2+ years designing, building, and supporting private or hybrid cloud environments ... Microsoft Certified Azure AI Fundamentals or AI Engineer Associate * AWS Certified Machine Learning ...

Cloud Developer Principal

Mary Esther, FL · On-site

$106K - $143K/yr

Support day-to-day cloud operations, troubleshooting, and continuous improvement * Develop and ... AWS Certified Solutions Architect - Associate Required * Linux+ Desired Security Requirements

AWS Cloud Engineer

Tampa, FL · Hybrid

$52.75 - $70.50/hr

Act as a cloud subject matter expert, providing guidance and support to development teams to ... Terraform Associate/Professional Clearance: * An Active TS/SCI is required

CEU support, tuition reimbursement, and advancement opportunities. * Make a Difference: Join a ... Azure Administrator Associate (AZ-104) * A Bachelor's degree in Information Technology, Computer ...

CEU support, tuition reimbursement, and advancement opportunities. * Make a Difference: Join a ... Azure Administrator Associate (AZ-104) * A Bachelor's degree in Information Technology, Computer ...

Cloud Platform Engineer

Tampa, FL · Hybrid

$52.75 - $70.50/hr

Implement, maintain, and support build, integration & test, and deployment pipelines, utilizing ... HashiCorp Certified Terraform Associate or equivalent experience Clearance: * An Active TS/SCI is ...

Azure Cloud Engineer

Tampa, FL · On-site

$52.75 - $70.50/hr

They are seeking a Mid Azure Cloud Engineer to provide solutions for complex systems and support ... associate degree with 2 additional years of experience OR high school diploma with 6 additional ...

Cloud Platform Engineer

Tampa, FL · On-site

$52.75 - $70.50/hr

Responsibilities : • Implement, maintain, and support build, integration & test, and deployment ... Associate or equivalent experience. Company : Accenture Federal Services is a leading US federal ...

Sr Cloud Engineer

Orlando, FL · On-site

$52 - $69.50/hr

Assists more senior associates in achieving business results by: identifying opportunities to ... Global Technology Services Resort End User Support Teams * Vendors and Cloud provider Account Teams.

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Showing results 21-40

Cloud Support Associate information

What is a cloud support associate?

Cloud Support Associates are IT professionals who provide technical assistance and troubleshooting support for cloud-based services and infrastructure. They help customers and internal teams resolve issues related to cloud platforms, such as connectivity, configuration, deployment, and performance. These associates often work with services like AWS, Azure, or Google Cloud, and require knowledge of cloud technologies, networking, and customer service. Their goal is to ensure users can effectively use cloud resources and resolve any technical challenges promptly.

What are the key skills and qualifications needed to thrive as a cloud support associate?

To thrive as a Cloud Support Associate, you need a solid understanding of cloud computing concepts, networking, and operating systems, often supported by a degree in computer science or related field. Familiarity with major cloud platforms (such as AWS, Azure, or Google Cloud), ticketing systems, and relevant certifications like AWS Certified Cloud Practitioner is highly valuable. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These skills ensure timely and effective resolution of customer issues, fostering reliability and satisfaction in cloud service delivery.

What are some common challenges faced by cloud support associates and how can they be addressed?

Cloud Support Associates often encounter challenges such as troubleshooting complex technical issues, managing multiple customer cases simultaneously, and keeping up with rapidly evolving cloud technologies. To address these, it's important to develop strong problem-solving and time management skills, actively participate in team knowledge-sharing sessions, and pursue continuous learning through internal training and certification opportunities. Collaborating with senior engineers and leveraging documentation can also help resolve issues efficiently while building expertise.

Is an AWS cloud support associate a good job?

An AWS Cloud Support Associate is a technical support role that involves assisting customers with cloud infrastructure issues using AWS tools and services. It offers opportunities for skill development in cloud computing, troubleshooting, and certifications like AWS Certified Support Engineer, with typical work hours and a focus on customer service and technical problem-solving.

Is cloud support a stressful job?

Cloud Support Associates often handle technical issues, troubleshoot customer problems, and work under time-sensitive conditions, which can contribute to stress. However, the level of stress varies depending on workload, experience, and workplace environment, with some roles offering structured schedules and support tools to manage pressure.

What are the most commonly searched types of Cloud Support jobs in Florida?

The most popular types of Cloud Support jobs in Florida are:

What cities in Florida are hiring for Cloud Support Associate jobs?

Cities in Florida with the most Cloud Support Associate job openings:

Infographic showing various Cloud Support Associate job openings in Florida as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Cloud Architect - Platform Architecture (Remote)

Lakeland, FL • On-site, Remote

Publix Super Markets, Inc.
Retail • 10K+ employees

$10K - $15K/mo

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Publix rating

6.8

Company rating: 6.8 out of 10

Based on 4,735 frontline employees who took The Breakroom Quiz


Job description

Description
Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states.
From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level-internships through technical leadership.
Join a company consistently ranked among Fortune's "100 Best Companies to Work For" and help us build more than great subs-build the future of technology at Publix.
You will be joining the Publix Platform Architecture team. As a Cloud Architect, you should have a deep understanding of relevant cloud technologies and their relationships, as well as the cost implications of cloud resources. You will design large-scale, multi-region, and multi-cloud architectures and integrate cloud services to create highly available and resilient cloud solutions. Your role includes addressing information governance and security challenges associated with public clouds. Additionally, you should be able to thoroughly document your work and changes to the cloud environment effectively.
Location: Virtual/remote employment for this position in the following states only: FL, GA, AL, TN, SC, NC, VA, KY.
Why Join Us?
  • Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
  • Empowered Culture: We value autonomy, creativity, and continuous learning-your ideas shape the future of technology in our organization.

Your Impact
  • Demonstrate deep subject matter leadership of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
  • Manage the development and implementation of cloud strategy, develop the architecture governance framework, and define architecture foundations.
  • Define, implement, and enforce the cloud operating environment, cloud standards, and associated tools/platforms/frameworks.
  • Contribute to the Publix cloud road map and delivery strategy for cloud, multi-cloud, and hybrid implementations.
  • Define and enforce Cloud architecture best practices: high availability, resiliency, redundancy, performance optimization, disaster recovery, observability, and data integration patterns.
  • Recommend cost optimizations and ensure cloud resources are operating as efficiently as possible.
  • Deep dive into cloud resource configurations and issues, along with partnering with cross functional team members to produce and roll out fixes for long-term solutions.
  • Act as a Subject Matter Expert (SME) to the organization for end-to-end cloud architecture best practices including networking, provisioning, and management.
  • Develop and publish a library of deployable and documented cloud architecture design patterns based on the organization's application portfolio as a basis for deploying services to the cloud.
  • Act as the coach and mentor to team members, including mentoring on cloud standards, frameworks, etc., as well as will be a vital enabler of the organization's cultural change for cloud adoption.
  • Lead the definition and development of cloud reference architecture and management systems.
  • Manage and appropriately escalate delivery roadblocks, risks, issues, and challenges.
  • Validate the effectiveness and optimization of cloud resources once they go-live by measuring and monitoring availability, latency, and overall system health.
  • Troubleshoot issues across the entire stack: IaaS, PaaS, services, applications, network, and security.
  • Identify recurring problems/bottlenecks and build the tools and processes to prevent problems from recurring.
  • Collaborate with Architecture, Development, Engineering, and Security teams to ensure well-architected cloud solutions.

Additional Information
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
***Relocation/Household Good Shipment Allowance will NOT be provided.***

Year End Bonus
As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
Required Qualifications
  • Bachelor's degree in computer science or a related analytical field or equivalent experience
  • 8+ years of architecture experience
  • 8+ years of experience supporting multi-tier web applications.
  • 5+ years of experience handling workloads in large-scale environments.
  • 5+ years of experience in design and implementation of cloud workloads in Azure

Preferred Qualifications
  • Azure Solutions Architect Expert
  • Experience with analyzing and defining technical requirements & design specifications.
  • Experience with cloud native database design with both relational and document-based database systems
  • Experience with integrating complex multi-tier applications.
  • Experience with API design and development.
  • Experience with application lifecycle tools (Git, GitHub, Azure DevOps, Ansible, Terraform, etc.).
  • Experience with cloud networking and network security, including virtual networks, network security groups, cloud-native firewalls, etc.
  • Able to demonstrate writing shell scripts (Cloud Shell, Bash, PowerShell, or Python).
  • Have a sound understanding of standard networking protocols such as HTTP, DNS, TCP/IP, and advanced load balancing.
  • Have practical knowledge of application security.
  • Have recent experience supporting hybrid cloud and multi-cloud configuration.
  • Have previous experience with containerization technologies such as Docker, Kubernetes, etc.
  • Recent experience working with database technologies hosted in the cloud such as SQL Server, MySQL, or PostgreSQL.
  • Have recent experience with Azure Cosmos DB, MongoDB, or Cassandra
  • Have passed one or more Azure certification exams.
  • Have recent experience with Azure DevOps or other continuous integration/deployment (CI/CD) tools and pipelines.
  • Have recent experience with big data clustering technologies (Spark, HDInsight, Databricks, etc.).
  • Have experience in design and implementation of cloud workloads in GCP.
  • Have the ability to demonstrate recent experience developing software that is deployed to the cloud.

Benefits Information
  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

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