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Job Title: Hair Stylist

Department: Spa Operations

Reports to: General Manager

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Hair Stylist is responsible for providing client services while providing great guest experience and showcasing their technical proficiency.

Key Responsibilities:

• Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards.
• Adheres to policies of the facility and Arch Amenities Group.
• Performs hair services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
• Understands and uses universal precautions when providing services.
• Assesses contraindications of guests that may prevent service from taking place.
• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
• Recommends products for home use. Performs all treatments on services' menu based on current certifications.
• Suggests to guests other beneficial treatments offered in the spa.
• Understands the ingredients in products and can explain their benefits to the guests. Answers guests' questions in a knowledgeable and professional manner.
• Understands all aspects of hair cutting to include precision cutting, razor, clipper, and thinning shears.
• Possesses proficient styling skills to include setting the hair on hot rollers, curling irons, Velcro rollers, etc.
• Creates stylish updos with techniques of extensions, braiding, platting, etc.
• Performs chemical services to include color, perms, and straightening techniques.
• Performs shampoo treatments and various scalp massage techniques.
• Begins and ends all appointments on time.
• Works assigned schedule.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director of product needs.
• Creates and maintains client cards with treatment notes when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings.
• Attends/plans professional training.
• Cleans and disinfects all equipment on a daily basis.
• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned.

Qualifications:

• High School Diploma or GED.
• Previous hair stylist experience preferred.
• Customer service experience, preferably in a spa.
• Ability to explain various treatments/services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic, and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Strong team player.
• Must be comfortable with product recommendations.
• Ability to lift 25 lbs.Normal work hours: Varied to include nights, weekends, and holidays.
• Ability to stand for long periods.
• Awareness of proper body mechanics to prevent injury.
• Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move light objects.
• The employee may occasionally lift and/or move up to 25 pounds
• This position requires the following abilities: balancing, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
• The employee will be required to operate the following tools: scissors, blow dryers, flat irons, curling irons, color products, brushes, combs, curlers, clips, foils, and bleach.
• Work conditions include exposure to noise, vibrations, mist, fumes, odors, chemicals, and burns.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.