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Client Technology Manager Jobs in Atlanta, GA (NOW HIRING)

IT Delivery Manager - Financial Systems

Atlanta, GA · On-site

$90K - $110K/yr

Assesses client requirements; analyzes the architecture of business events and data that support ... Manages the development and delivery of training for internal IT and external users to ensure ...

At FlexTG , we help organizations across the country simplify technology management through ... Drive client retention, satisfaction, profitability, and growth across a diverse portfolio of ...

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account ... At FlexTG , we help organizations across the country simplify technology management through ...

IT Project Manager

Atlanta, GA · On-site

$90 - $120/hr

The IT Manager is akey member of the Information Technology team responsible for planning, managing ... Maintain confidentiality of applicant, client, and company proprietary information. Communication ...

New

... technology services with a national footprint. Our teams are focused on delivering a consistent ... JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ...

... technology services with a national footprint. Our teams are focused on delivering a consistent ... JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ...

... client technology teams. * Provide weekly project activity updates to Team Lead and/or Regional Manager for Project Schedule, Budget, and Risk and provide activity updated for same into Client ...

... technology services with a national footprint. Our teams are focused on delivering a consistent ... JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ...

... technology services with a national footprint. Our teams are focused on delivering a consistent ... JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ...

... technology services with a national footprint. Our teams are focused on delivering a consistent ... JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ...

... technology services with a national footprint. Our teams are focused on delivering a consistent ... JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ...

Showing results 21-40

Client Technology Manager information

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

What are popular job titles related to Client Technology Manager jobs in Atlanta, GA?

For Client Technology Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Client Technology Manager jobs in Atlanta, GA look for?

The top searched job categories for Client Technology Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Client Technology Manager jobs?

Cities near Atlanta, GA with the most Client Technology Manager job openings:

IT Delivery Manager - Financial Systems

Synovus

Atlanta, GA • On-site

$90K - $110K/yr

Full-time

Re-posted 13 days ago


Synovus rating

8.9

Company rating: 8.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

12th of 171 rated banks


Job description

Job Summary:
Manages teams responsible for developing and delivering IT solutions for the business and clients; analyzes trends in technology and the impact of emerging technologies on the business; provides assessments and solutions to address technology and business issues; manages financial resources of the firm while ensuring the development of high-quality, low-cost technology solutions aligned with client and business needs; and establishes relationships with employees and key stakeholders (internal and external).
Job Duties and Responsibilities:
  • Leads and mentors staff of employees that may consist of other supervisors, consultants and professional staff at the business function level.
  • Accountable for hardware and/or software planning, business partner selection, acquisition, Tier 3 problem resolution, set-up integration, testing and installation.
  • Contributes to the development of annual technology solution plans. Assesses client requirements; analyzes the architecture of business events and data that support the architecture; evaluates possible solutions; and presents recommendations to management.
  • Works with business units to set priorities and annual investments. Responsible for all aspects of budget for supported products and services.
  • Contributes to and influences the development of standards and decisions regarding changes to systems/applications and provides technical and business expertise.
  • Manages all aspects of systems analysis, design, development, installation, maintenance, and enhancement for mission-critical application systems for an assigned business unit/area.
  • Resolves client technical problems; develops the technical related responses to Requests for Quotes (RFQ's); address technical product issues, delivering and installing new software releases.
  • Develop project resourcing strategies, allocating budget, staff, tools, and specialized support necessary for cost-effective implementation and training. Provides direction and integrate activities with other IT departments; ensure successful implementation and support.
  • Works with departments supported to establish performance metrics to ensure needs are being properly met. Monitors and analyzes performance metrics, sharing results with users.
  • Responsible for business partner management and contract negotiation of supported products and services. Participates on advisory level counsels to drive strategy and roadmap for supported product and services.
  • Organizes and coordinates the activities team memberd with installation, deployment and upgrade of software, hardware and network facilities as it relates to the environment.
  • Manage the technical interface to the business unit/clients, to include RFQ specification review, hand-son testing and modeling and interfacing with development for systems design.
  • Works to ensure technology solutions are compliant with architectural standards and established methodologies and practices.
  • Build and maintain good relationships with clients; ensure processes are integrated to support expected client needs and service levels.
  • Manages the day-to-day activities of the assigned area. Provides leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Firm's policies and applicable laws. Responsible for interviewing, hiring, planning, assigning or directing work, appraising performance, disciplining team members and resolving problems.
  • Manages the development and delivery of training for internal IT and external users to ensure productive use of existing and new systems
  • Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
  • Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: Bachelor's Degree required in Computer Science, Information Systems, or related field.
Minimum Experience: 8 years of IT work experience including supervising team(s) responsible for software application and/or business unit support.
Required Knowledge, Skills & Abilities:
  • Stand or Walk Regularly
  • Sit Regularly
  • Talk and Hear Regularly
  • Ability to see objects up close or at a distance, use peripheral vision, identify basic colors
  • Use of Hands/ability to reach

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