Client Support Manager Jobs in London, ON (NOW HIRING)

Requisition ID: 264950 
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Client Relationship Manager (CRM) possesses a good understanding of financial products and services and focuses on delivering the full bank offering and driving primacy in relationships with our clients. They are responsible for identifying prospects in target markets and managing a client portfolio of standard to moderate complexity. This includes developing robust sales pipelines, engaging in client planning activities with partners, conducting sales calls and qualifying opportunities based on client needs and a high level of due diligence. The role is specific to the Growth segment of Canadian Commercial Banking, which includes clients with annual sales between $5MM-$25MM and credit authorizations from $1MM-$5MM. 

Is this role right for you? In this role, you will: 

• Partner with Credit Solution Associate on credit portfolio for authorizations up to $5MM. 
• Partnering with Service team to ensure satisfactory onboarding of clients. 
• These clients will be both borrowing (under $5MM) and non-borrowing. Borrowing Clients typically have standard to moderate complexity financial solutions. 
• Have a strong business development and communication skills to manage client, market and internal partner relationships. 
• You will interact primarily with various internal partners which include Global Transaction Banking, Business Banking, Retail, Wealth Management, Global Banking and Markets, Cash Management Contact Centre, and could include other partners on occasion such as Global Risk Management, the Business Banking Operations, Enhanced Due Diligence Unit CRA, as well as the Canadian Commercial Banking Executive Office. 
• Promote the development and profitable growth of the Canadian Commercial Banking portfolio in the assigned market area. 
• As the CRM you will be responsible for conducting sales planning activities, executing on business development strategies and building relationships with partners and both existing and new clients.  Also responsible for initial analysis and continuing to work in collaboration with credit team on completion of credit applications. 

Do you have the skills that will enable you to succeed in this role? 

• If you have a strong proven experience pursuing a business development program within an assigned market area. 
• Previous work experience of at least two to four years, within commercial banking, and business development. 
• Have a proven record of strong sales/closing skills. 
• Have a strong market network. 
• Top notch negotiation skills. 
• Good commercial credit skills. 
• Strong knowledge of Bank's commercial lending and deposit products and services, and customer profitability model, to provide integrated financial solutions. 
• Ability to travel within the assigned territory as well as having access to a vehicle. 

What's in it for you? 

• Be part of an over-all proven successful member of the Canadian Commercial Banking team.  Ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team's business strategies and objectives. 
• Be a champion with customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. 
• Be a team of an environment that is fast paced and demanding and will at times require priorities to be re-adjusted to accommodate urgent requests. 
• The ability to promote the development and profitable growth of the Canadian Commercial Banking portfolio in the assigned market area. 
• Build and maintain a market profile in the assigned market area with both internal and external contacts. 
• Champions a high-performance environment and contributes to an inclusive work environment. 

#CCBJobs2026

Location(s):  Canada : Ontario : London (ON) || Canada : Ontario : St. Thomas || Canada : Ontario : Stratford || Canada : Ontario : Strathroy || Canada : Ontario : Woodstock 
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.