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Client Support Manager Jobs in Florida (NOW HIRING)

Dlapiper

Legal Support Manager

Miami, FL · Hybrid

Summary The Legal Support Manager, working in collaboration with and in support of the firm ... attorney-client service. Provides overall supervision and direction to LSST for respectively ...

Alphabe Insight Inc

Customer Support Manager

Tampa, FL · On-site

$55K - $61K/yr

The Customer Support Manager will oversee daily customer service operations, ensuring high-quality support and timely resolution of client needs. This role requires a proactive and strategic leader ...

Recooty

Client Success Manager

West Palm Beach, FL · On-site

$65 - $95/hr

Comfort working across organizational lines -- Onboarding, Client Support, Product, and Operations ... Track and manage open action items, initiatives, and commitments for each assigned account ...

Wells Fargo

Branch Support Manager

The Villages, FL

Supervise a team of Client Associates in transactional tasks and processes to ensure timely ... Collaborate with the Market Support Manager, peers, colleagues, and mid-level managers as well as ...

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Client Support Manager information

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$18.7K

$41.7K

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How much do client support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client support manager in Florida is $41,702.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,600.00 and $47,500.00 per year, depending on experience, location, and employer.

What cities in Florida are hiring for Client Support Manager jobs?

Cities in Florida with the most Client Support Manager job openings:

Infographic showing various Client Support Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,702 per year, or $20 per hour.

Client Support Specialist - Market Data

Intercontinental Exchange Holdings, Inc.

Jacksonville, FL • On-site

Full-time

Posted 5 days ago

Job description

Overview
Job Purpose
ICE Data Services, a leading provider of financial market data, is seeking a dynamic Client Support Specialist to join our team. This role is a key part of our global, front-line support organization, delivering high-quality technical support, financial data, and client service to customers worldwide. The position involves troubleshooting client inquiries and collaborating closely with internal teams and stakeholders to ensure timely and effective resolution.
The ideal candidate brings a strong combination of technical expertise, client-facing experience, and an understanding of financial markets. This role requires working closely with global clients and cross-functional support teams on a broad range of critical activities to ensure a seamless and high-quality client experience.
Work Hours: 9:30 am to 6:00 pm EST
Responsibilities
  • Troubleshoot and resolve client issues efficiently using internal tools, knowledge bases, and financial data knowledge to identify root causes
  • Accurately log, track, and manage all client interactions and case details within the CRM system (Salesforce)
  • Identify and escalate complex, high-impact, or systemic issues to appropriate internal teams, ensuring timely follow-up and clear client communication
  • Support first-contact resolution goals while maintaining high standards of client service and satisfaction
  • Analyze data to validate issues, identify discrepancies, and support resolution efforts
  • Partner with cross-functional teams to drive issue resolution and improve client outcomes
  • Contribute to updating documentation, workflow mapping, and continuous improvement initiatives across client support and data operations
  • Assist in data validation, reconciliation, and quality assurance efforts to ensure accuracy and reliability of financial datasets

Preferred Knowledge and Experience
  • Bachelor's degree in Business, Finance, Economics, Information Technology, or a related field
  • 2+ years of experience in client support, data operations, or financial services preferred
  • Exceptional written and verbal communication skills in English with the ability to clearly convey technical and non-technical information to diverse audiences
  • Strong organizational and time management skills with the ability to prioritize competing tasks and meet deadlines in a fast-paced environment
  • Proven ability to collaborate across teams and adapt quickly in a dynamic, global environment
  • Strong analytical and problem-solving capabilities, particularly in diagnosing data and system-related issues
  • Experience working with CRM or ticketing systems (e.g., Salesforce, ServiceNow)
  • Client-focused mindset with a proactive, detail-oriented approach to issue resolution
  • Proficiency in Microsoft Office Suite, with advanced skills in Excel (data analysis, pivot tables, lookups, etc.)
  • Demonstrate strong familiarity with financial markets and data terminology, including fixed income, equities, derivatives, and market data concepts; effectively interpret and support instrument-level data in a client-facing environment
  • Demonstrate proficiency with AI tools and workflows beyond basic productivity use, including applying AI to automate processes, analyze data, and develop practical business solutions

#LI-SF1
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Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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