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Client Support Executive Jobs in Tennessee (NOW HIRING)

UL

Customer Success Executive

Franklin, TN · On-site

$75K - $102K/yr

Synthesizes usage data, NPS, support history, and customer business performance into a coherent ... Proven executive engagement experience: comfortable leading conversations with CSOs, CQOs, COOs ...

TAG USA

Travel Executive

Nashville, TN · Remote

$63K - $77K/yr

Travel Executive Location: Nashville, TN (onsite, CT hours) About the Company: TAG provides high ... Build excellent working relationships with key vendors relevant to TAG's client base and support ...

Oracle

Business Operations Coordinator

Nashville, TN · On-site

$31.35 - $63.65/hr

This team delivers high-impact programs that support executive leadership, organizational ... S. based or U.S. customer or client-facing roles may be required to comply with applicable ...

MP+F

Account Executive

Nashville, TN · On-site

... client meetings • Supporting team leads on budget tracking and bill review • Reviewing data and analysis from Google Data Studio, social media platforms and ads, and developing key insights and ...

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Client Support Executive information

How does a client support executive typically collaborate with other departments to resolve client issues?

A Client Support Executive often works closely with teams such as sales, technical support, and product management to address and resolve client concerns efficiently. When a client raises an issue, the executive may need to gather technical details from engineers or clarify contract terms with the sales team. Effective collaboration ensures that client problems are addressed holistically, leading to higher satisfaction. Regular communication, follow-ups, and cross-functional meetings are common practices to keep everyone aligned and provide timely solutions.

What are the key skills and qualifications needed to thrive as a client support executive, and why are they important?

To excel as a Client Support Executive, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and basic office productivity tools is typically required. Outstanding interpersonal skills, patience, and the ability to manage stress make someone stand out in this role. These competencies are crucial for building client trust, resolving issues efficiently, and maintaining high customer satisfaction.

What cities in Tennessee are hiring for Client Support Executive jobs?

Cities in Tennessee with the most Client Support Executive job openings:

Infographic showing various Client Support Executive job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

RESIDENTIAL ACCOUNT EXECUTIVE (56342)

Antioch, TN • On-site

American Furniture Rentals
Retail • 201 - 500 employees
Learn more about American Furniture Rentalsexternal

Full-time

Posted 29 days ago

Job description

POSITION OVERVIEW
The Residential Account Executive at American Furniture Rental (AFR) is responsible for driving revenue growth by developing new business, expanding relationships with existing residential clients, and delivering a high-quality customer experience throughout the sales cycle. This role focuses on building strong partnerships with apartment communities, property management companies, corporate direct clients, and other residential market segments through consultative selling, strategic prospecting, and responsive account support.
The ideal candidate is a motivated, relationship-driven sales professional who can identify customer needs, present tailored solutions, manage multiple priorities, and consistently meet or exceed sales objectives.
KEY RESPONSIBILITIES
Customer Service & Relationship Management
  • Build, develop, and maintain trusted business relationships with apartment communities, property management companies, corporate direct clients, and other residential customer segments.
  • Serve as a knowledgeable point of contact for customers by assessing needs, recommending appropriate products and services, and ensuring timely follow-through.
  • Provide a professional, consultative customer experience that supports client satisfaction, retention, and long-term account growth.

Sales & Business Development
  • Generate new business through targeted prospecting, cold calling, outbound outreach, referrals, networking, and digital engagement.
  • Build and execute a territory-based sales plan focused on high-potential accounts, priority decision makers, and key stakeholders.
  • Present company products and services through virtual and in-person consultations that clearly communicate value, quality, functionality, pricing, and lead times.
  • Prepare proposals, quotes, contracts, and cost-benefit analyses tailored to customer needs; negotiate effectively to overcome objections and close business.
  • Meet or exceed assigned sales goals, activity expectations, deadlines, and regional business objectives.
  • Identify opportunities for upselling, cross-selling, repeat business, and referrals while representing the organization at client meetings, industry events, and networking functions.

Account Management & Client Support
  • Manage the full sales cycle from initial outreach and needs assessment through proposal, close, order fulfillment, and after-sales support.
  • Maintain and grow a portfolio of accounts by ensuring timely communication, service continuity, issue resolution, and customer follow-up.
  • Develop customized service plans and furniture solutions based on client needs, property requirements, budget, timeline, and preferences.
  • Coordinate with internal teams, including operations, customer service, sales support, and leadership, to ensure accurate execution and a seamless client experience.
  • Resolve customer concerns professionally and escalate issues when needed to protect the client relationship and support service excellence.

Market, Territory & Reporting
  • Manage the assigned territory by prioritizing outreach, meetings, follow-up, and account activity in alignment with regional sales goals.
  • Evaluate market potential, monitor competitor activity, and stay informed on industry trends, promotional strategies, and best practices.
  • Maintain accurate and up-to-date records of client interactions, sales activities, pipeline progress, forecasts, and time entries in Salesforce or other CRM systems.
  • Prepare and present account reports, performance updates, pipeline reviews, and service recommendations to clients and leadership.
  • Perform other related duties as assigned in support of departmental and company objectives.

EXPERIENCE & QUALIFICATIONS
  • Prior experience in sales, business development, account management, customer service, or a related client-facing role preferred.
  • Experience selling to or supporting residential, multifamily, property management, real estate, relocation, furniture rental, home services, or B2B clients is a plus.
  • Proven ability to prospect, build relationships, present solutions, negotiate, and close business.
  • Strong communication, presentation, organization, time management, and follow-up skills.
  • Ability to manage multiple accounts, prioritize competing deadlines, and work independently while collaborating with internal teams.
  • Proficiency with Microsoft Office and CRM systems; Salesforce experience preferred.
  • Valid driver's license and ability to travel within assigned territory, as needed.

PHYSICAL REQUIREMENTS
  • Ability to travel within the assigned territory and drive up to five days per week.
  • Ability to attend in-person meetings, presentations, networking events, and trade shows.
  • Ability to sit, stand, walk, and use a computer or mobile device for extended periods.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role (do we need to say something like this?)
  • Ability to perform light lifting as needed.

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.
American Furniture Rental is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

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