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Client Support Executive Jobs in Florida (NOW HIRING)

TridentCare

Client Support Specialist

Clearwater, FL

$16 - $21.50/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position ... Executives (AE) and/or Corporate Sales Executives (CSE) and our customers. * Weekly report-out to ...

Trident Care

Client Support Specialist

Clearwater, FL · On-site

$24 - $30/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position ... Executives (AE) and/or Corporate Sales Executives (CSE) and our customers. * Weekly report-out to ...

TridentCare

Client Support Specialist

Clearwater, FL · On-site

$16.50 - $22.25/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position ... Executives (AE) and/or Corporate Sales Executives (CSE) and our customers. * Weekly report-out to ...

TridentCare

Client Support Specialist

Clearwater, FL · On-site

$16 - $21.50/hr

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position ... Executives (AE) and/or Corporate Sales Executives (CSE) and our customers. * Weekly report-out to ...

IT Resources

Executive IT Support Specialist

Tampa, FL · On-site

$70/hr

Pay $70-100k Position Summary We are seeking an Executive IT Support Specialist to provide white-glove technical support to C-Suite executives and senior leadership for our client. This role requires ...

New

The Simon

Executive Protection Specialist

Miami, FL · On-site

Executive travel support * Protective site assessments * Venue liaison and coordination * Security coordination with law enforcement, venue management, and client representatives * Incident ...

The Simon

Executive Protection Specialist

Tampa, FL · On-site

Executive travel support * Protective site assessments * Venue liaison and coordination * Security coordination with law enforcement, venue management, and client representatives * Incident ...

PBK

Client Executive/Principal

Fort Myers, FL · On-site

$71K - $97K/yr

The Client Executive will promote a support structure to further develop the abilities of the staff. They will also be responsible for staffing projections and overseeing the recruitment of new staff.

PBK

Client Executive/Principal

Fort Myers, FL · On-site

$71K - $97K/yr

The Client Executive will promote a support structure to further develop the abilities of the staff. They will also be responsible for staffing projections and overseeing the recruitment of new staff.

Robert Half

Executive Assistant

West Palm Beach, FL · On-site

$28.50 - $33/hr

... support, reporting, and financial administration in a fast-paced work setting. Responsibilities: * Coordinate complex calendars for assigned executives, including scheduling internal meetings, client ...

New

Ci

Executive Technology Support Lead

Miami, FL · Hybrid

... client meetings, and other high-visibility engagements. * Provide on-site or stand-by support for ... Ensure all executive equipment is tested, configured, documented, and ready before deployment ...

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Client Support Executive information

How does a client support executive typically collaborate with other departments to resolve client issues?

A Client Support Executive often works closely with teams such as sales, technical support, and product management to address and resolve client concerns efficiently. When a client raises an issue, the executive may need to gather technical details from engineers or clarify contract terms with the sales team. Effective collaboration ensures that client problems are addressed holistically, leading to higher satisfaction. Regular communication, follow-ups, and cross-functional meetings are common practices to keep everyone aligned and provide timely solutions.

What are the key skills and qualifications needed to thrive as a client support executive, and why are they important?

To excel as a Client Support Executive, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and basic office productivity tools is typically required. Outstanding interpersonal skills, patience, and the ability to manage stress make someone stand out in this role. These competencies are crucial for building client trust, resolving issues efficiently, and maintaining high customer satisfaction.

What cities in Florida are hiring for Client Support Executive jobs?

Cities in Florida with the most Client Support Executive job openings:

Infographic showing various Client Support Executive job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Client Support Specialist

Clearwater, FL

TridentCare
Health Care and Social Assistance • 1 - 5K employees
Learn more about TridentCareexternal

$16 - $21.50/hr

Full-time

Posted 11 days ago

Key responsibilities

  • Support the field sales organization through problem resolution and direct customer interaction.

  • Prioritize and address client issues such as password resets, ETA requests, billing concerns, online ordering issues, misdirected faxes, and general operational issues.

  • Coordinate responses between Account Executives, Corporate Sales Executives, and customers, and report on issue status and account relationships.

TridentCare rating

6.7

Company rating: 6.7 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

Job description

Join a team that makes a difference in patient's lives every day! 

TridentCare is the leading mobile diagnostics company in the nation.  We’re making a difference in lives of our patients every day!

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, AE). There is no selling requirement for this position but developing relationships with clients will be important to the success of the Client Specialist. The Client Support Specialist will prioritize client issues directed to them by the field sales organization, and/or the clients themselves. The Client Support Specialist will report directly to the Regional Sales Director (RSD).

ROLE:

The Client Support Specialist (CSS) is part of the Problem Resolution Team (PRT). The CSS position is a support role for the field sales organization (CSE, BDM, AE). There is no selling requirement for this position but developing relationships with clients will be important to the success of the Client Specialist. The Client Support Specialist will prioritize client issues directed to them by the field sales organization, and/or the clients themselves. The Client Support Specialist will report directly to the Regional Sales Director (RSD).

TASKS AND RESPONSIBILITIES:

  • Support the field sales organization through problem resolution and direct customer interaction, when appropriate.

  • Problem resolution may include (but not limited to) the following:

    • Password resets
    • Fielding ETA requests.
    • Billing concerns
    • On-Line ordering issues
    • Misdirected faxes
    • General Operational Issues

  • When appropriate, coordinate TridentCare responses (for customer-initiated issues) between the Account Executives (AE) and/or Corporate Sales Executives (CSE) and our customers.

  • Weekly report-out to the field sales team on issues that are closed and outstanding.

  • Own the account relationship when the account is not assigned to a CSE or AE.

  • Report customer product/service experience issues through appropriate channels in an accurate and timely manner.

  • Assist with new facility set-ups remotely

  • Submit timely and complete reports on a weekly and monthly basis

  • Establish positive public image of the Company in all interactions with prospects, customers, colleagues and competitors.

  • Perform other related duties as assigned.

SKILLS|EXPERIENCE:

  • High school diploma or GED required. A Bachelor’s Degree or equivalent knowledge is required.
  • A minimum of 1 years of customer service experience required. Sales, Billing or Operations experience preferred.
  • Must possess a high sense of urgency and a strong work ethic.
  • Must possess basic computer skills.
  • Strong communication skills (verbal and written) are essential.
  • Must have strong interpersonal and organizational skills.
  • Must possess a high degree of initiative, creativity, and the ability to meet deadlines and work with minimal supervision.
  • Individual must have good time management skills and the ability to prioritize tasks

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