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Client Support Engineer Jobs in Dallas, TX (NOW HIRING)

Houlihan Lokey, Inc.

Support Engineer, IT

Dallas, TX · On-site

As a Service Support Engineer, you are a trusted technical partner and frontline problem-solver ... Provide hands-on Audio-Visual (AV) support for meetings, conferences, and client engagements ...

Houlihan Lokey, Inc.

Support Engineer, IT

Dallas, TX · On-site

As a Service Support Engineer, you are a trusted technical partner and frontline problem-solver ... Provide hands-on Audio-Visual (AV) support for meetings, conferences, and client engagements ...

DataBank

Technical Support Engineer 2 (Remote)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Support Engineer 2 is a member of the Tier 2 Technical Support team in the Managed ... client systems including Windows and Linux systems • Provide proactive monitoring for all ...

SIMStation Inc

Support and Staging Engineer

Carrollton, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • PTO

Support and Staging Engineer Carrollton, TX SIMStation is currently searching for a full-time Support and Staging Engineer to support multiple phases of the client lifecycle, including service ...

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

  • Medical

  • Life

  • Retirement

  • PTO

... to meet client needs and implementing data standards and governance. Pay and Benefits ... The Application Support Engineering role specializes in maintaining and providing technical support ...

DTCC

Lead Application Support Engineer

Coppell, TX · On-site

  • Medical

  • Life

  • Retirement

  • PTO

... to meet client needs and implementing data standards and governance. Pay and Benefits ... The Application Support Engineering role specializes in maintaining and providing technical support ...

Siepe

Cloud Infrastructure Support Engineer

Dallas, TX

$106K - $139K/yr

Deploy new client environments as new customers are onboarded. * Ensure systems are properly ... Provide advanced infrastructure support to developers, DBAs, QA teams, and technical leads.

Siepe

Cloud Infrastructure Support Engineer

Dallas, TX · On-site

$106K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Deploy new client environments as new customers are onboarded. * Ensure systems are properly ... Provide advanced infrastructure support to developers, DBAs, QA teams, and technical leads.

Siepe

Cloud Infrastructure Support Engineer

Dallas, TX · On-site

$106K - $139K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Deploy new client environments as new customers are onboarded. * Ensure systems are properly ... Provide advanced infrastructure support to developers, DBAs, QA teams, and technical leads.

Xforia, Inc.

Application Production Support

Dallas, TX · On-site

... client business to recommend, provides and support application services Behavioral Skills : • Self motivated • Good team member Certification: • good to have DevOps, cloud/AWS base training ...

Photon

IT Support Engineer

Dallas, TX · On-site

... client site, tradeshows on an as needed basis. • Proficiency in MS Office. • Follow established processes for reconciliation of expenses on a weekly basis.

Photon

IT Support Engineer

Dallas, TX · On-site

Be flexible with schedules and support during weekends/holidays when required ... Travel to other locations for business requirements : client site, tradeshows on an as needed basis.

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All JobsClient Support Engineer JobsClient Support Engineer Jobs in Dallas, TX

Client Support Engineer information

See Dallas, TX salary details

$10.9K

$71.5K

$126.7K

How much do client support engineer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client support engineer in Dallas, TX is $71,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $82,500.00 per year, depending on experience, location, and employer.

What is a client support engineer?

A client support engineer is a professional who provides technical assistance and troubleshooting for clients using a company's products or services. They often work in customer service environments, utilize tools like ticketing systems, and require strong communication and technical skills to resolve issues efficiently.
Client Support Engineer jobs near you
Infographic showing various Client Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,482 per year, or $34.4 per hour.

Support Engineer, IT

Houlihan Lokey, Inc.

Dallas, TX • On-site

Full-time

Re-posted 5 days ago

Job description

Business Unit:
Information Technology
Industry:
No Industry
Overview
Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data-driven perspectives that help our clients achieve their most critical goals. To learn more about Houlihan Lokey, please visit HL.com.
Scope:
As a Service Support Engineer, you are a trusted technical partner and frontline problem-solver, providing high-quality IT support across all Houlihan Lokey applications, operating systems, and hardware. Your expertise in user support, troubleshooting, and service management enables you to resolve issues efficiently and ensure seamless day-to-day operations for employees at every level. Whether assisting users in person, over the phone, or remotely, you deliver a consistent, reliable support experience that strengthens productivity and minimizes downtime.
In this role, you will be based in the Dallas office and serve as a key support resource for all HL locations. You will focus primarily on general IT service desk functions-responding to incidents and requests, maintaining system readiness, and helping drive operational excellence across our global environment. Through strong technical knowledge, clear communication, and a commitment to service quality, you help ensure our technology ecosystem remains stable, secure, and responsive to business needs.
Responsibilities:
  • Deliver best-in-class IT support to Houlihan Lokey colleagues, providing a consistent, high-quality, customer-focused experience with a strong local office presence and global alignment.
  • Provide responsive support for incidents and service requests across hardware, software, and user access, both in person and remotely, minimizing disruption and improving productivity.
  • Play an active role in Incident and Problem Management by identifying recurring issues, trends, and service impacts to help reduce repeat incidents and improve overall stability.
  • Collaborate with Service Delivery and Engineering teams to perform root cause analysis (RCA), contribute to post-incident reviews, and support the delivery of long-term fixes and preventive solutions.
  • Proactively monitor incident patterns and user feedback to identify systemic issues, maintain knowledge articles and known error records, and drive continuous service improvement.
  • Build trusted relationships through professional, white-glove service by taking full ownership of issues and communicating clearly and empathetically throughout the resolution process.
  • Install, configure, and support end-user hardware and peripherals, including laptops, workstations, mobile devices, printers, monitors, docking stations, and other accessories.
  • Support core enterprise applications and platforms, including Windows OS, Microsoft 365, Exchange Online, Teams, AVD, VPN (Netskope), Adobe products, and firm-specific applications.
  • Troubleshoot and resolve connectivity, remote access, and virtual environment issues, supporting users across office, remote, and mobile work environments.
  • Provide hands-on Audio-Visual (AV) support for meetings, conferences, and client engagements, ensuring a seamless and professional experience.
  • Perform basic Active Directory administration and manage hardware inventory and lifecycle processes, ensuring devices, access, and assets are properly maintained and controlled.
  • Support office operations, projects, and vendor collaboration, including user moves, office changes, and contributions to ongoing improvements within the technology environment.

Soft Skills:
  • Delivers empathetic, hospitality-focused support that makes customers feel heard, valued, and respected while creating positive and memorable experiences.
  • Demonstrates strong communication skills, emotional intelligence, professionalism, and dependability, maintaining a calm and thoughtful approach in all interactions.
  • Takes ownership of the customer experience, collaborates effectively with others, and continuously seeks opportunities to learn, improve, and deliver the best possible outcomes.

Basic Qualifications:
  • Bachelor's degree (B.A./B.S.) from a four-year college or university in a related discipline; plus six or more years directly related work experience and/or training; or an equivalent combination of education and experience.
  • The employee must have a thorough understanding and hands-on knowledge of hardware and software installation and problem resolution.
  • Carry out duties with a minimum of direction and supervision and be able to perform each essential task satisfactorily.
  • Strong communications skills.

Preferred Qualifications:
  • Previous work experience in a financial institution environment is highly desirable.
  • Possess strong analytical skills and the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may exist.
  • Possess the ability to interpret various instructions furnished in written, oral, diagram, and or schedule form.

Physical Demand:
The physical demands outlined below are representative of those required to successfully perform the essential functions of this position.
  • While performing job duties, the employee is regularly required to use hands and fingers for handling or feeling, as well as to talk and hear.
  • The employee frequently stands, walks, and sits.
  • The employee must be able to regularly lift and/or move up to 50 pounds.
  • This position requires specific vision abilities, including close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation and Benefits
Houlihan Lokey is committed to providing its employees with an exciting career opportunity and competitive total compensation package, which may include other components such as discretionary incentive compensation. The firm's good faith and reasonable estimate of the possible salary range for this role at the time of posting is:
$87,000-$110,000
Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate's relevant qualifications, skills, and experience and the location where this position may be filled.
Houlihan Lokey provides a competitive benefits package. Our current benefits offerings can be found here:
2026 Benefits
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
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