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Client Support Associate Jobs in Springfield, MO

Brightli

Direct Support Professional (Caregiver)

Bolivar, MO · On-site

$13.25 - $17/hr

Communicate the client's progress with clients, families, and staff * Understand and follow the ... At Firefly, we foster a culture where our associates are treasured as our greatest asset. We ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Office Depot

Retail Part Time Store Associate

Springfield, MO · On-site

$13 - $15/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot ...

KnitWell Group

Sales Associate

Springfield, MO

$12.75 - $17.25/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... Addresses client concerns, coming to resolution when possible, and involving management where ...

KnitWell Group

Sales Associate

Springfield, MO

$12.75 - $17.25/hr

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just ... Addresses client concerns, coming to resolution when possible, and involving management where ...

Current

Senior Audit Associate

Springfield, MO · On-site

$73K - $90K/yr

This is a client-facing leadership role responsible for managing audit engagements, supervising ... Support professional development and technical growth of team members. * Promote accountability ...

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Client Support Associate information

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$10

$18

$25

How much do client support associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for client support associate in Springfield, MO is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

Is a CSA job stressful?

A Client Support Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. However, stress levels vary depending on the work environment, workload, and individual skills in communication and time management.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What job makes $10,000 a month without a degree?

A Client Support Associate typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on performance, networking, and skills rather than formal education.
Infographic showing various Client Support Associate job openings in Springfield, MO as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,871 per year, or $18.2 per hour.

Direct Support Professional (Caregiver)

Brightli

Bolivar, MO • On-site

$13.25 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Brightli rating

7.6

Company rating: 7.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Job Description:
Direct Support Professional (Caregiver)
Firefly (Supportive Living & Employment Services)
Bolivar, Missouri
Full Time
**No experience necessary! We provide free training!**
**We just need your compassionate, caring heart!**
Job Summary:
Are you passionate about making a positive impact in people's lives? Do you want to work in a fulfilling career where you can help others reach their full potential? As a Direct Support Professional (Caregiver), you'll have the opportunity to do just that!
If you are compassionate and dedicated to helping others improve their lives, you can look forward to a rewarding career of providing support services to adults with intellectual and developmental disabilities, enriching their lives while making a living! You will assist clients with daily tasks, promote their independence, and help them achieve their personal goals. Don't miss out on this rewarding opportunity to make a positive impact on someone's life as well as yours!
As a Direct Support Professional you will be able to enjoy:
  • Employee Benefits Package - paid time off, health insurance, dental, vision, retirement, life, & more
  • Employee Discounts - Verizon, AT&T, and more
  • Employee Assistance Program - counseling, legal aid, and financial guidance at no cost to you
  • Mileage Reimbursement - company paid for work functions requiring travel
  • Top-Notch Training - initial, ongoing, comprehensive, and supportive
  • Career Advancement Opportunities - promoting from within
  • Welcoming, Warm, Supportive Work Culture - an environment that promotes your well-being, values you as human being, and encourages your health and happiness

What you'll get to do as a Direct Support Professional:
  • Help developmentally disabled clients in their homes and communities
  • Help clients to access community resources and participate in social activities
  • Provide transportation to clients out into the community for appointments and shopping
  • Teach clients to live independently, including cooking, cleaning, and managing money
  • Help clients with daily tasks, like personal care and hygiene
  • Write notes about client progress and achievements
  • Communicate the client's progress with clients, families, and staff
  • Understand and follow the client's Individual Support Plan (ISP)
  • Attend meetings and training sessions
  • Perform other duties as assigned

Qualifications:
  • High school diploma or equivalent
  • Good communication and people skills
  • Ability to work alone and as part of a team
  • Basic computer skills
  • Reliable transportation and valid driver's license (if applicable)
  • Pass a background check

Work Environment:
  • Work mostly in clients' homes and communities, with some travel
  • May require lifting or moving objects up to 50 pounds
  • Work in various settings, including private homes, public spaces, and outdoors
  • Must be able to work varying shifts, including weekends

Thank you for considering this opportunity to make a positive impact on the lives of adults with intellectual and developmental disabilities! We look forward to hearing from you soon!
Embrace Our Supportive Culture:
At Firefly, we foster a culture where our associates are treasured as our greatest asset. We recognize that their fulfillment directly influences the exceptional services we provide. As a valued member of our team, you will be embraced by a supportive environment that encourages your growth and empowers you to harness your strengths through continuous training and professional development opportunities.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Firefly is a Smoke and Tobacco Free Workplace.

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