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Client Support Associate Jobs in Springfield, MO

Capstone IT

IT Support Analyst

Springfield, MO

$18 - $22/hr

Capstone IT is partnering with our client to build a team of IT Support Analysts who will serve as ... Associate degree or higher preferred OR at least 1 year of help desk experience. Additional Details ...

Brightli

Direct Support Professional (Caregiver)

Bolivar, MO · On-site

$13.25 - $17/hr

Communicate the client's progress with clients, families, and staff * Understand and follow the ... At Firefly, we foster a culture where our associates are treasured as our greatest asset. We ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Springfield, MO

Client Support Associate information

See Springfield, MO salary details

$10

$18

$25

How much do client support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for client support associate in Springfield, MO is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
Infographic showing various Client Support Associate job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,871 per year, or $18.2 per hour.
Community Support Specialist (Youth)

Community Support Specialist (Youth)

Brightli

Springfield, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Brightli rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Job Description:

Job Title: Community Support Specialist

Location: Springfield, Missouri

Department: Youth Community Services

Employment Type: Full-time

Job Summary:
Are you passionate about helping others and making a positive impact in your community? Join our compassionate and collaborative team at Burrell Behavioral Health as a Community Support Specialist! In this role, you will have the opportunity to work with youth and families, providing mentorship and guidance to help them overcome challenges and achieve their goals. You will gain incredibly valuable experience in the field of behavioral health while making a real difference in people's lives every day. Enjoy a uniquely welcoming and supportive culture, ample opportunities for professional growth, and a fulfilling career that offers variety and purpose.

As a youth Community Support Specialist, you will work with youth and families in various capacities, providing mentorship, guidance, and hope to help them overcome challenges and achieve their goals. You'll have the chance to work in different settings, including clients' homes, clinics, and other community locations, ensuring that each individual receives personalized support tailored to their unique needs.

This position offers...
Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement - Company paid for work functions requiring travel
Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:
Deliver life-changing mental health services by providing top-notch care to clients out in the community.
Empower clients through behavioral interventions by utilizing effective techniques like motivational interviewing, operant conditioning, and cognitive processing to help clients achieve their treatment goals and improve their overall well-being.
Foster recovery and resilience by taking a supportive educational approach to promote improved functioning and meet the unique needs of each client.
Manage a rewarding caseload by establishing and maintaining a manageable caseload, collaborating with supervisory staff to ensure a fulfilling workload that allows you to make a meaningful impact in clients' lives.
Collaborate in client care by participating in staffing sessions to identify client needs, set treatment goals, and develop individualized plans for success.
Respond to emergencies with confidence by using sound judgment and discretion to provide timely assistance during mental health crises.
Ensure continuity of care by providing comprehensive follow-up services to clients, including follow-up for missed appointments, outreach, and engagement as needed.
Grow and learn with Burrell by actively participating in staff development activities, such as meetings, training sessions, and workshops, to enhance your skillset and stay current with industry trends.

Education, Experience, and/or Credential Qualifications:
There are several ways in which you may qualify for this position including: Education, certification, or experience. Please scroll down carefully for more information:
Bachelor's degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling
OR...
Associate of Applied Science in Behavioral Health Support degree from an approved institution
OR....
Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.
OR....
Qualified Addictions Professional (QAP) - CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

Additional Qualifications:
A valid driver's license and a reliable vehicle
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Flexibility and adaptability in a fast-paced environment
Compassion, empathy, and a genuine desire to help others

Keywords: Community Support, Social Work, Mental Health, Counseling, Case Management, Community Outreach, Advocacy, Support Services, Crisis Intervention, Behavioral Health, Human Services, Public Health, Nonprofit, Collaboration, Partnership Building, Networking, Cultural Competency

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

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