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Client Support Associate Jobs in Springfield, MO

SSA Group

Food Service - Associate

Springfield, MO · On-site

$15 - $16/hr

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... and client. * Supports restaurant prep (FOH and line) for daily operation. * Meets daily quick ...

Brightli

Direct Support Professional (Caregiver)

Bolivar, MO · On-site

$13.25 - $17/hr

Communicate the client's progress with clients, families, and staff * Understand and follow the ... At Firefly, we foster a culture where our associates are treasured as our greatest asset. We ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Evans & Dixon

Associate Attorney

Springfield, MO · On-site

... client matters. * Attorney Responsibilities: Assist with drafting and reviewing real estate ... Support business clients by preparing entity formation documents, assisting with mergers and ...

Brightlitalent

Imaging Associate

Springfield, MO · On-site

$14.25 - $19/hr

... supporting a mission that improves lives? Join our compassionate and collaborative team as an Imaging Associate, where your work directly contributes to the integrity and security of critical client ...

Brightli

Imaging Associate

Springfield, MO · On-site

$14.25 - $19/hr

... supporting a mission that improves lives? Join our compassionate and collaborative team as an Imaging Associate, where your work directly contributes to the integrity and security of critical client ...

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Client Support Associate information

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How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Springfield, MO is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Infographic showing various Client Support Associate job openings in Springfield, MO as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 44% Full Time, 52% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,871 per year, or $18.2 per hour.
Food Service - Associate

Food Service - Associate

SSA Group

Springfield, MO • On-site

$15 - $16/hr

Full-time

Retirement

Posted 14 days ago

SSA Group rating

5.3

Company rating: 5.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

536th of 713 rated retailers

Job description

SSA Group at Wonders of Wildlife is seeking outgoing individuals to join our team here at the Aquarium. We operate Fish Tales restaurant, Shipwreck Snack bar and the Gift Shop. Many great benefits with employment. Apply today!
Food Service Associate
Who are we:
For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused.
We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey.
Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities.
Position Title: Food Service Associate
Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)
Responsibilities
  • Live out 452 Hospitalityby delivering warm, welcoming, and memorable experiences for every guest and client.

  • Supports restaurant prep (FOH and line) for daily operation.
  • Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
  • Participates in safety logs including food temperatures, rotation and waste as necessary.
  • Ensures proper uniform, hygiene, hand-washing and glove use with self.
  • Maintains a SSAfe work environment by abiding to all SSAFETY rules.
  • Follows through daily prep and items lists, as assigned.
  • Actively helps to support operation in assigned role, supporting holes as necessary.
  • Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
  • Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
  • Remains knowledgeable of all menu items, prices and specials for sharing with guests.
  • Perform other tasks as deemed necessary.
  • Maintains a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Job Requirements
  • Strong interpersonal and communication skills.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Eligible for overtime pay.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts at applicable locations.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Tuition Discount through Partnership College.
  • Up to 8 hours of Bereavement Leave
  • Holiday pay of1.5x the regular rateis provided for hours worked on Christmas Day and Thanksgiving Day
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.
SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
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