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Client Support Associate Jobs in Springfield, MO

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... and client. * Supports restaurant prep (FOH and line) for daily operation. * Meets daily quick ...

Food Service Associate Who are we: For more than 50 years, SSA has partnered with cultural ... and client. * Supports restaurant prep (FOH and line) for daily operation. * Meets daily quick ...

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Client Support Associate information

See Springfield, MO salary details

$10

$18

$25

How much do client support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client support associate in Springfield, MO is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $21.01 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Infographic showing various Client Support Associate job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,871 per year, or $18.2 per hour.

Private Client Advisor Associate Wealth Management Support

3M HEALTHCARE

Springfield, MO • On-site

Full-time

Posted 14 days ago


Job description

Commerce Bank's Commerce Trust division seeks a role supporting Private Client Advisors for high net worth clients. You will help deliver wealth management services, handle account tasks, securities transfers, and coordinate tax prep with minimal supervision. We value a client-centric, detail-focused professional who thrives in a collaborative team and strives to exceed client expectations with strong communication and MS Office skills. #J-18808-Ljbffr