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Client Support Associate Jobs in Portland, OR (NOW HIRING)

Peoplepack LLC

Lead Veterinarian

Hillsboro, OR · On-site

... care and an outstanding client experience. Why This Opportunity Stands Out: * Step into a ... Mentor and support associate veterinarians, helping them grow and thrive in their careers * Foster ...

US Bank

Centralized Client Associate

Portland, OR · On-site

$22.50 - $30/hr

Provides processing, operational, and administrative support to Investment Relationship Managers of U.S. Bancorp Investment Sales. Key responsibilities include overseeing daily operations ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Portland, OR

Client Support Associate information

See Portland, OR salary details

$12

$21

$30

How much do client support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for client support associate in Portland, OR is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.47 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
Infographic showing various Client Support Associate job openings in Portland, OR as of July 2026, with employment types broken down into 84% Full Time, 5% Part Time, and 11% Contract. Highlights an 100% In-person job distribution, with an average salary of $44,153 per year, or $21.2 per hour.

Client Associate (Wealth Management)

Sanctuary Wealth Group LLC

Beaverton, OR

$65K - $82K/yr

Other

Medical, Dental, Retirement

Re-posted 7 days ago

Job description

Description

Position: Client Associate (Wealth Management)

Location: Beaverton, Oregon
Work Model: Full-Time | In-Office Monday-Friday

Firm: NBC Capital Advisors

Compensation: $65,000-$82,000 (Commensurate with Experience)  + Comprehensive Benefits


Join Our Team at NBC Capital Advisors


About the Role - We are seeking a motivated, service-oriented Administrative Assistant to join our close-knit team. This position plays a key role in supporting daily office operations, retirement plan administration, and delivering exceptional service to our clients.

NBC Capital Advisors is an independent wealth management firm based in Beaverton, Oregon, dedicated to helping individuals, families, business owners, and retirement plan participants navigate their financial lives with confidence. As fiduciaries, we are committed to putting our clients first and delivering personalized financial guidance, investment management, retirement planning, and wealth management solutions.

With nearly $1 billion in assets under management, we have built our reputation on trust, exceptional service, and long-term client relationships. As our firm continues to grow, we are seeking an Administrative Assistant who will play a vital role in supporting both our clients and our internal operations.


Your Role & Responsibilities


Client Service & Administrative Support

Answer incoming phone calls and assist clients in a professional, friendly, and timely manner

Serve as a first point of contact for client questions and requests

Manage general office communication through Outlook, including calendars and email correspondence

Maintain organized records, files, and client documentation

Support advisors and team members with various administrative and operational needs


Retirement Plan & Client Operations Support

Assist clients with 401(k) enrollment processes and retirement plan-related questions

Support retirement plan administration and participant service requests

Process account paperwork, client forms, and operational requests

Assist with money movement requests, check deposits, rollovers, and account maintenance activities

Coordinate with custodians and third-party providers as needed


Office Operations

Process incoming and outgoing mail

Become proficient in multiple internal and external software platforms

Utilize Microsoft Excel for tracking, reporting, and administrative functions

Organize and coordinate team meetings

Assist with special projects and firm initiatives as needed


Team Support & Continuous Improvement

Work closely with all members of the firm to support business operations

Proactively identify tasks and opportunities to help during slower periods

Contribute ideas for improving client service, efficiency, and firm operations

Take ownership of responsibilities and seek opportunities to learn and grow

Requirements

What We're Looking For

Required Qualifications

Strong customer service mindset and professional communication skills

Comfortable speaking with clients by phone and handling sensitive information with discretion

Intermediate to advanced proficiency in Microsoft Outlook and Excel

Strong organizational skills and attention to detail

Ability to learn new systems and technology platforms quickly

Self-motivated with the ability to work independently

Positive attitude and willingness to help wherever needed


Preferred Qualifications

Previous office, administrative, client service, or operations experience

Experience in financial services, banking, retirement plans, or wealth management environments

Familiarity with Schwab, Fidelity, CRM systems, or retirement plan administration

Experience working in a professional office setting


About Our Team - At NBC Capital Advisors, you'll join a highly established team that manages nearly $1 billion in client assets while maintaining the culture and collaboration of a small business. Our team believes in working hard, supporting one another, and providing exceptional client experience.

Because we are a smaller organization, every team member has a meaningful impact on our success. We value professionalism, accountability, initiative, and a willingness to jump in wherever needed. We pride ourselves on maintaining a positive, supportive environment where people genuinely enjoy working together.


Why Join NBC Capital Advisors?

Join a respected and growing independent wealth management firm managing nearly $1 billion in assets

Become part of a close-knit team where your contributions are valued and recognized

Gain exposure to financial planning, wealth management, retirement plans, and client operations

Work directly with experienced advisors and industry professionals

Opportunity for long-term growth and career development

Competitive compensation based on experience

Generous 401(k) benefits

Medical and dental coverage

Stable, supportive, team-oriented work environment

Meaningful work helping clients achieve their financial goals


The Ideal Candidate

We're looking for someone who takes pride in providing excellent service, enjoys being part of a team, and wants to grow into a long-term role within our firm.


The ideal candidate is dependable, adaptable, curious, and eager to learn. Because we are a close-knit team of five, personality matters. We value individuals who bring positive energy, professionalism, strong communication skills, and a collaborative mindset. Most importantly, we're looking for someone who genuinely enjoys helping others and takes ownership of their work.

Apply