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Client Support Associate Jobs in Decatur, GA (NOW HIRING)

Ameriprise Financial

Client Service Associate

Atlanta, GA

$14 - $19.25/hr

Role Summary The Client Service Associate supports Financial Advisors by delivering proactive, high-quality client service and managing administrative, coordination, and workflow responsibilities.

Ameriprise Financial

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

Role Summary The Client Service Associate supports Financial Advisors by delivering proactive, high-quality client service and managing administrative, coordination, and workflow responsibilities.

Morgan Stanley

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

Registered Client Service Associate Registered Client Service Associates (CSAs) help shape the ... Duties and Responsibilities Client Support * Cultivate and enhance new and existing client ...

Morgan Stanley

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships

Morgan Stanley

Client Service Associate

Atlanta, GA

$14 - $19.25/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships

OGARAJETS

Sales Development Associate

Atlanta, GA · On-site

Bid sheet creation and management Phase 3: Sales Leadership Shadowing & Client Support (6-12 Months ... As a Sales Associate, individuals are responsible for: * Independently managing a pipeline of ...

OGARAJETS

Sales Development Associate

Atlanta, GA · On-site

Bid sheet creation and management Phase 3: Sales Leadership Shadowing & Client Support (6-12 Months ... As a Sales Associate, individuals are responsible for: * Independently managing a pipeline of ...

OGARAJETS

Sales Development Associate

Atlanta, GA · On-site

Bid sheet creation and management Phase 3: Sales Leadership Shadowing & Client Support (6-12 Months ... As a Sales Associate, individuals are responsible for: * Independently managing a pipeline of ...

Invesco

Division Associate

Atlanta, GA · Hybrid

The Division Associate is a key member of our Internal Sales Desk, responsible for nurturing long ... Supporting the coordination of client events, meetings, and conferences as needed. Requirements of ...

Invesco

Division Associate

Atlanta, GA · On-site

The Division Associate is a key member of our Internal Sales Desk, responsible for nurturing long ... Supporting the coordination of client events, meetings, and conferences as needed. Requirements of ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Decatur, GA

Client Support Associate information

See Decatur, GA salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for client support associate in Decatur, GA is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

Is a CSA job stressful?

A Client Support Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. However, stress levels vary depending on the work environment, workload, and individual skills in communication and time management.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What job makes $10,000 a month without a degree?

A Client Support Associate typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on performance, networking, and skills rather than formal education.
What cities near Decatur, GA are hiring for Client Support Associate jobs? Cities near Decatur, GA with the most Client Support Associate job openings:
Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

ADP

Alpharetta, GA • Hybrid

$15.50 - $21/hr

Full-time

Posted 16 days ago

Job description

ADP is hiring Associate Client Support Consultants.This is a hybrid position working 3 days in the office and 2 days at home each week.

  • Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey?
  • Do you want to join a company withaward-winningtrainingandworld-class service guidelinesto help you achieve success,growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may beanopportunityfor you. Read on and decide for yourself.

In this role, you willserve as ADP's front-line forsolving clients'challenges, including issue resolution, answering questions,helping clients,training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change--your #1 goal is to help clientswho have between1- 49 employees. Still, every day will be different because thequestions you receivewill vary, as will thesolutionsyou provideeachclient. Therewill be no shortage of newquestions you'll receive, which willkeep thingsinteresting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark?Apply now!

To learn more about Client Services at ADP,watch here:https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO:Responsibilities

What you can expect on a typical day:

Client Support. You will help our clients manage their businessusing our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, includingfederal and statecompliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE:Required Qualifications

  • At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
  • Able to work overtime hours during peak seasons.
  • Call center experience is preferred.
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
    • Experience noted above, OR
    • Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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