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Client Support Associate Jobs in Decatur, GA (NOW HIRING)

Alphabe Insight

Client Support Associate

Atlanta, GA · On-site

$37K - $41K/yr

Client Support Associate At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about ...

AYS

Client Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Client Support Associate We are currently seeking a highly motivated and customer-focused individual to join our team as a Client Support Associate. In this role, you will be responsible for ...

Biz Voice Boost

Client Support Associate

Atlanta, GA · On-site

$39K - $43K/yr

Biz Voice Boost is seeking a professional and motivated Client Support Associate to join our growing team in Fayetteville, NC. In this role, you will serve as a key point of contact for clients ...

New

Alphabe Insight Inc

Client Support Associate

Atlanta, GA · On-site

$37K - $41K/yr

Entertainment Travel Associates is seeking a motivated and detail-oriented Client Support Associate to join our growing team in Atlanta, GA. In this role, you will serve as a key point of contact for ...

Alphabe Insight Inc

Client Support Associate

Atlanta, GA · On-site

$37K - $41K/yr

Entertainment Travel Associates is seeking a motivated and detail-oriented Client Support Associate to join our growing team in Atlanta, GA. In this role, you will serve as a key point of contact for ...

Marsh & McLennan

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

Oliver Wyman

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

Mercer France

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

Marsh LLC

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

ADP

Associate Client Support Consultant

Alpharetta, GA · On-site

$21/hr

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office 3 days a week and working from home 2 days a week. * Are you ready to join a company offering career ...

ADP

Associate Client Support Consultant

Alpharetta, GA · Hybrid

$21/hr

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office 3 days a week and working from home 2 days a week. * Are you readyto join acompany offeringcareer ...

Zelis

Client Support Specialist

Atlanta, GA · On-site

$19 - $24/hr

Respond to client inquiries via chat and email in a timely, professional, and customer-focused ... Associate degree and 1+ year of customer service or support experience, or High School Diploma/GED ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Decatur, GA

Client Support Associate information

See Decatur, GA salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client support associate in Decatur, GA is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities near Decatur, GA are hiring for Client Support Associate jobs? Cities near Decatur, GA with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,649 per year, or $19.5 per hour.

Client Support Associate

Alphabe Insight

Atlanta, GA • On-site

$37K - $41K/yr

Other

Posted 4 days ago

Job description

Client Support Associate

At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking a motivated Client Support Associate who is ready to contribute to our growing organization while developing valuable communication and relationship-building skills.

Job Description

Entertainment Travel Associates is seeking a motivated and detail-oriented Client Support Associate to join our growing team in Atlanta, GA. In this role, you will serve as a key point of contact for clients, providing exceptional support, resolving inquiries, and ensuring a seamless customer experience. This position is ideal for individuals who enjoy problem-solving, communication, and working in a fast-paced, team-oriented environment.

Responsibilities

  • Provide professional and timely support to clients via phone, email, and internal communication channels.
  • Assist clients with questions regarding services, bookings, and account information.
  • Resolve customer concerns with efficiency and a customer-focused approach.
  • Maintain accurate client records and update information in company systems.
  • Coordinate with internal departments to ensure prompt issue resolution.
  • Process requests, documentation, and follow-up communications accurately.
  • Build positive relationships by delivering exceptional customer service.
  • Contribute to maintaining high standards of client satisfaction and service quality
Qualifications
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Positive attitude with a customer-first mindset.
  • Ability to work both independently and collaboratively.
  • Attention to detail and strong problem-solving skills.
  • Basic computer proficiency and the ability to learn new software systems.
  • Professional demeanor with a commitment to delivering outstanding service.
Additional Information
  • Competitive Salary: $37,000 – $41,000 annually.
  • Career growth and advancement opportunities.
  • Comprehensive training and ongoing professional development.
  • Supportive, collaborative, and inclusive work environment.
  • Opportunity to develop valuable customer service and communication skills.
  • Stable full-time position with long-term career potential.
  • Performance-based recognition and advancement opportunities.

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