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Client Support Associate Jobs in Decatur, GA (NOW HIRING)

AYS

Client Support Associate

Atlanta, GA · On-site

$16.75 - $23/hr

Client Support Associate We are currently seeking a highly motivated and customer-focused individual to join our team as a Client Support Associate. In this role, you will be responsible for ...

Marsh & McLennan

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

Oliver Wyman

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

Marsh LLC

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

Mercer France

Client Support Specialist EHB

Atlanta, GA · On-site

$17.25 - $23.25/hr

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark ...

ADP

Associate Client Support Consultant

Alpharetta, GA · Hybrid

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office 3 days a week and working from home 2 days a week. * Are you readyto join acompany offeringcareer ...

New

Zelis

Client Support Specialist

Atlanta, GA · On-site

$19 - $24/hr

Respond to client inquiries via chat and email in a timely, professional, and customer-focused ... Associate degree and 1+ year of customer service or support experience, or High School Diploma/GED ...

Zelis

Client Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Document client interactions, troubleshooting steps, and resolutions within support systems.

Actalent

Business Support Associate

Atlanta, GA · On-site

$20.19/hr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Atlanta, GA

$42K/yr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Decatur, GA

Client Support Associate information

See Decatur, GA salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for client support associate in Decatur, GA is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

Is a CSA job stressful?

A Client Support Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. However, stress levels vary depending on the work environment, workload, and individual skills in communication and time management.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What job makes $10,000 a month without a degree?

A Client Support Associate typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level without a degree often include sales, real estate, or entrepreneurship, which rely on performance, networking, and skills rather than formal education.
What cities near Decatur, GA are hiring for Client Support Associate jobs? Cities near Decatur, GA with the most Client Support Associate job openings:
Client Support Associate

Client Support Associate

AYS

Atlanta, GA • On-site

$16.75 - $23/hr

Other

Posted 16 days ago

Job description

About the job Client Support Associate
Position: Client Support Associate
We are currently seeking a highly motivated and customer-focused individual to join our team as a Client Support Associate. In this role, you will be responsible for providing excellent support to our clients and their customers. You will serve as the first point of contact for any inquiries or concerns, and will work closely with our team to ensure timely and effective resolution.
Key Responsibilities:

  • Act as the primary point of contact for our clients and their customers, responding to inquiries and providing support via phone, email, and chat
  • Identify and troubleshoot customer issues, providing timely and effective solutions
  • Maintain a thorough understanding of our clients' products and services, as well as their policies and procedures
  • Collaborate with internal teams to escalate and resolve any complex issues
  • Proactively identify opportunities to improve processes and enhance the customer experience
  • Keep accurate records of customer interactions and provide regular updates to the management team
  • Meet and exceed performance metrics, including response time, resolution time, and customer satisfaction

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • 1-2 years of experience in customer support or a similar role
  • Excellent communication skills, both written and verbal
  • Strong problem-solving and critical thinking abilities
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Proficiency in Microsoft Office and customer support software
  • Experience working with CRM systems is a plus
  • Passion for providing exceptional customer service
  • Ability to work independently and as part of a team
  • Willingness to work flexible hours, including weekends and holidays if needed

We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A positive and dynamic work environment
  • Training and support to enhance your skills and knowledge
  • The opportunity to work with a diverse and talented team

If you are a customer-focused individual with a passion for providing exceptional support, we want to hear from you! Join our team at AYS Inc and make a positive impact on our clients and their customers. Apply now and take the first step towards an exciting and rewarding career.

Apply