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Client Support Associate Jobs in Decatur, GA (NOW HIRING)

ADP

Associate Client Support Consultant

Alpharetta, GA · On-site

$21/hr

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office 3 days a week and working from home 2 days a week. * Are you ready to join a company offering career ...

ADP

Associate Client Support Consultant

Alpharetta, GA · Hybrid

$21/hr

ADP is hiring an Associate Client Support Consultant. This is a hybrid role; working in the office 3 days a week and working from home 2 days a week. * Are you readyto join acompany offeringcareer ...

Zelis

Client Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

Every associate is expected - and empowered - to partner with AI to challenge the status quo ... Document client interactions, troubleshooting steps, and resolutions within support systems.

CBRE

Sales Support Associate

Atlanta, GA · On-site

$16.25 - $21.25/hr

As a CBRE Sales Support Associate, you will provide administrative support to an office or group of ... Perform client property tours, resolve client issues, and reply to client pricing inquiries.

Actalent

Business Support Associate

Atlanta, GA · On-site

$20.19/hr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Atlanta, GA · On-site

$42K/yr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Atlanta, GA

$42K/yr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

Actalent

Business Support Associate

Atlanta, GA

$42K/yr

Responsibilities Contractor and Client Onboarding: * Support candidate onboarding, by assisting ... Associates degree with 1+ year(s) of experience in customer service or 2+ year(s) of applicable ...

CGI Inc.

Passport Support Associate III

Atlanta, GA · On-site

$20.64/hr

Passport Support Associate III Category: Administration Main location: United States, Georgia ... This position is located in our Huntsville, AL office with work performed at client site in Atlanta ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Decatur, GA

Client Support Associate information

See Decatur, GA salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for client support associate in Decatur, GA is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.55 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
What cities near Decatur, GA are hiring for Client Support Associate jobs? Cities near Decatur, GA with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,649 per year, or $19.5 per hour.
Client Support Specialist EHB

Client Support Specialist EHB

Marsh & McLennan Companies, Inc.

Atlanta, GA • On-site

Full-time

Medical, Retirement

Posted 29 days ago

Job description

Company:
Marsh McLennan Agency
Description:
Client Support Specialist, Employee Health & Benefits
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Support Specialist, Employee Health & Benefits at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Support Specialist with our Employee Health & Benefits team, you'll work to provide the day-to-day support for MMA clients. Whether it's reviewing plan documents and carrier certificates, assisting with the Request for Proposal (RFP) process, or creating benchmarking analyses, you will have the opportunity to dial into the details. Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark technology. You will have the support of our Client Management team as you grow and learn through creating comparisons of plans/rates and building/maintaining the benefits mobile app. As a Client Support Specialist, you will stand in for the Client Manager regularly with carrier implementation and renewals.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
  • Bachelor's Degree or equivalent work experience
  • 2 years previous administrative level experience required (Bachelor's degree required in lieu of 2 years administrative experience).
  • Strong analytical skills and proficiency with PowerPoint and Excel
  • Ability to manage multiple priorities and perform in a dynamic, fast-paced environment with multiple stakeholder

These additional qualifications are a plus, but not required to apply:
  • Providing problem-solving, consultation, advising and interpretation of policies and regulations related to Employee Health & Benefits
  • Intermediate knowledge of employee benefit markets and compliance preferred.
  • Life & Health License or ability to obtain within 90 day of employment

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work - minimum 3 days in office
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
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