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Client Support Associate Jobs in Minnesota (NOW HIRING)

Luminate Bank

Client Service Associate

Minneapolis, MN · On-site

$25/hr

The Client Service Associate is responsible for delivering exceptional customer experience through ... This role supports the day-to-day operational needs of the branch while building and strengthening ...

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Client Support Associate information

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
What cities in Minnesota are hiring for Client Support Associate jobs? Cities in Minnesota with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Client Service Associate

Luminate Bank

Minneapolis, MN • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Luminate Bank® is more than a bank-we're Banking Brighter® by making financial success simple, accessible, and
rewarding. Whether you're purchasing a home, growing your savings, or planning for long-term stability, we offer expert guidance and personalized solutions to illuminate your path. Our seamless digital banking, tailored lending options, and wealth-building strategies empower you to take control of your financial future. With competitive rates, clear insights, and a customer-first approach, we help you make informed decisions with confidence. No matter where you are in your journey, Luminate Bank® is here to support you every step of the way.
Position Overview:
The Client Service Associate is responsible for delivering exceptional customer experience through responsive service, efficient operations, and accurate transaction processing. This role supports the day-to-day operational needs of the branch while building and strengthening relationships with existing consumer and small business customers.
Through proactive, needs-based conversations, the Client Service Associate identifies opportunities to deepen customer relationships by recommending relevant products and services that enhance the overall banking experience. Success in this role is defined by strong attention to detail, organization, responsiveness, and the ability to provide consistent, high-quality service while supporting the Bank's service and relationship growth objectives.
Responsibilities and Duties:
  • Deliver a high-quality, personalized customer experience by responding promptly to customer needs, resolving issues efficiently, and ensuring a seamless in-branch and digital experience
  • Perform accurate and efficient banking transactions, including teller functions, while maintaining compliance with bank policies and regulatory requirements
  • Open and service consumer and business accounts for new and existing customers, ensuring all documentation is completed accurately and in a timely manner
  • Manage account maintenance requests, including updates, problem resolution, and fraud-related inquiries with a high level of care and urgency
  • Proactively engage customers in meaningful conversations to understand their needs and identify opportunities to recommend appropriate products and services
  • Support relationship deepening efforts by cross-selling to existing customers in a consultative, service-oriented manner
  • Provide clear and accurate information regarding bank products, services, and digital banking tools
  • Maintain strong organization and operational discipline to support daily branch activities and workflow
  • Collaborate with team members to foster a positive, team-oriented environment and ensure consistent service delivery
  • Assist with branch initiatives, customer outreach, and community involvement efforts as needed
  • Process and close consumer loan requests, including installment loans and home equity lines of credit, in accordance with bank guidelines

Qualifications and Skills:
  • One year of customer service, providing a high-quality experience
  • Proficient with Microsoft Office programs, or ability to learn them quickly
  • Strong attention to detail
  • Excellent verbal and written communication skills
  • Ability to multi-task and prioritize items based on customer needs

Education:
  • High school degree or equivalent

Benefits:
  • Competitive compensation reliant on ability and experience
  • Excellent benefits package including health, dental & vision
  • Life and AD&D Insurance, as well as additional voluntary benefit possibilities
  • 401K with robust company match
  • Flexible PTO program second to none
  • The opportunity to work for the Midwest's fastest growing lender

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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