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Client Support Associate Jobs in Delaware (NOW HIRING)

Chase

Client Service Manager II

Newark, DE · On-site

Client Service Delivery Associate I Join our dynamic team as a Client Service Delivery Associate I ... and operational support to our clients. Your role will involve addressing client inquiries ...

New

Novoco

Client Bookkeeper

Dover, DE · On-site +1

$37K - $50K/yr

Support more complex or higher-volume client assignments, including managing timelines and ... Associate's degree in accounting, finance, or a related field, and 3-5 years of progressive ...

New

VCA Animal Hospitals

Client Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

Manage appointment flow to support efficiency for the medical team * Accurately enter and update ... Supportive, team-oriented workplace culture If you are a current associate, you need to apply ...

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Client Support Associate information

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$12

$20

$28

How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Delaware is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Infographic showing various Client Support Associate job openings in Delaware as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 48% Full Time, 48% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,670 per year, or $20 per hour.

Customer Service Associate - Remote Support & Coordination

Guidedbyljtravel

Claymont, DE • Remote

$14.25 - $19.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment. This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process. You will play a key role in helping ensure each client's experience is handled smoothly from start to finish.

In this role, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process. Key Responsibilities Manage and respond to client inquiries in a timely and professional manner Take ownership of client requests and follow them through to completion Assist with coordinating travel arrangements, scheduling, and updates Provide clear guidance and next steps to clients Maintain organized records and track progress of requests Ensure accuracy and consistency across all client interactions Support a smooth and structured customer experience Qualifications Strong organizational and time-management skills Ability to take initiative and manage responsibilities independently Confident communication and problem-solving abilities Comfortable handling multiple tasks and priorities Self-motivated with a dependable work style Customer service, administrative, or coordination experience preferred Interest in travel and working with clients is a plus What We Offer Training and ongoing development Flexible remote work environment Opportunities for advancement and increased responsibility Supportive team structure Access to tools and systems to help you succeed Work Environment Fully remote Flexible schedule options Reliable internet required #J-18808-Ljbffr

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