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Client Support Associate Jobs in Delaware (NOW HIRING)

WSFS Bank

Client Operations Support Analyst I

Newark, DE · On-site

$42K - $69K/yr

At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their ... The Client Operations Analyst I is responsible for the execution and monitoring of daily Cash ...

Public Consulting Group

Client Service Associate 1

Dover, DE · On-site

$11.50 - $16/hr

Client Success Associates are integral members of PCG's Northwest Education Team; the specific ... Supports customer service and operations for clients: * Responsible for initiative planning and ...

BlackRock

Associate, Client Service - Delaware

Wilmington, DE · Hybrid

$14 - $19.50/hr

Support and eventually assume responsibility for independent consultant firm coverage and day-to-day client servicing activities. * Partner with internal stakeholders to support requests for proposal ...

Public Consulting Group

Client Service Associate 2

Dover, DE · On-site

$11.50 - $16/hr

Support initiative planning and ongoing client relationship management to advance program goals and ensure contract deliverables are met. * Review, troubleshoot, route, escalate, and resolve support ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Delaware

Client Support Associate information

See Delaware salary details

$12

$20

$28

How much do client support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client support associate in Delaware is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Infographic showing various Client Support Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,670 per year, or $20 per hour.

Wealth Client Service Associate

Wilmington Trust

Wilmington, DE • On-site

$24.87 - $41.45/hr

Other

Re-posted 25 days ago

Job description

Overview
Support high-touch service and sales enablement for High Net Worth (HNW) and Ultra-High Net Worth (UHNW) clients. Partner across the Wealth Management team to deliver an exceptional client experience, deepen relationships, and connect clients to the right solutions. Leverage operational and product expertise to execute on service strategy and resolve day-to-day client needs.
What You'll Do:
  • Manage daily client transactions (wires, transfers, maintenance, overdrafts, delinquency) with accuracy and urgency
  • Resolve routine service issues independently, ensuring a seamless client experience
  • Open and onboard new client relationships; ensure clients are set up and informed
  • Build strong relationships with clients, advisors, and internal partners to support retention and growth
  • Provide sales support for market initiatives, events, and process improvements
  • Stay current on products, policies, and regulatory requirements
  • Review reports to ensure compliance, security, and service quality; escalate risks as needed
  • Adhere to risk, audit, and control standards

Education and Experience Required:
Bachelor's degree and a minimum of 1 years' financial services client service experience, or in lieu of a degree, a combined minimum of 5 years' higher education and/or work experience, including a minimum of 1 years' financial services client service experience
Strong customer service, communication, and organizational skills
Proficiency with Microsoft Office (Excel, Word, PowerPoint)
Education and Experience Preferred:
3+ years in private banking, wealth management, commercial banking, or branch
Knowledge of banking systems and private banking products/services
Trust experience
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.87 - $41.45 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location:
Wilmington, Delaware, United States of America

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