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Client Success Project Manager Jobs in Indianapolis, IN

Socket.dev

Client Success Manager

Indianapolis, IN · On-site

$65 - $90/hr

Client Success Manager Department: Client Services Reports To: Manager, Client Services Location ... Effectively perform project management role on case configurations. * Consistently maintains ...

Selerix

Client Success Manager

Indianapolis, IN · Hybrid

Client Success Manager Department: Client Services Reports To: Manager, Client Services Location ... Effectively perform project management role on case configurations. * Consistently maintains ...

Selerix

Client Success Manager

Indianapolis, IN · On-site +1

Client Success Manager Department: Client Services Reports To: Manager, Client Services Location ... Effectively perform project management role on case configurations. * Consistently maintains ...

Fooda

Client Success Partner

Indianapolis, IN · On-site

As an Client Success Partner, you will oversee Fooda's restaurant network in the Indiana market ... Client Relationship Management * Serve as the day-to-day contact for an assigned book of business ...

EXOS

Cybersecurity Client Success Manager

Indianapolis, IN · On-site

$106K - $143K/yr

Coordinate cybersecurity projects and client onboarding: guide new clients through setup, drive ... Account Management, Technical Account Management (TAM), or Customer Success role. * Proven ...

Fooda

Client Success Partner

Indianapolis, IN · On-site

$60K - $70K/yr

As an Client Success Partner, you will oversee Fooda's restaurant network in the Indiana market ... On-board, train, and launch new restaurants. * Assist in managing daily operations, addressing on ...

UniFirst

Client Success Representative

Indianapolis, IN · On-site

Cutting edge sales tools, including a data management device with CRM software * Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP ...

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All JobsClient Success Project JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Indianapolis, IN

Client Success Project Manager information

See Indianapolis, IN salary details

$36.8K

$98.2K

$154.9K

How much do client success project manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success project manager in Indianapolis, IN is $98,150.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $117,600.00 per year, depending on experience, location, and employer.

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities near Indianapolis, IN are hiring for Client Success Project Manager jobs?

Cities near Indianapolis, IN with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Indianapolis, IN as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $98,150 per year, or $47.2 per hour.

Client Success Manager

Socket.dev

Indianapolis, IN • On-site

$65 - $90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Title: Client Success Manager

Department: Client Services

Reports To: Manager, Client Services

Location: Indianapolis, IN

Job Summary

The Client Success Manager manages the various stages of the Selerix end-to-end solution and serves as the primary point of contact for clients. This role is responsible for gathering client requirements and establishing a foundation for successful implementation of benefits enrollment, payroll integration, and carrier transmission. This position provides superior customer service by providing system knowledge and building and/or repairing case capabilities. Position manages a minimum case load of 5 to 10 cases.

Key Responsibilities
  • Serves as primary point of contact for Selerix's Employer Groups.
  • Effectively perform project management role on case configurations.
  • Consistently maintains security and confidentiality of all client data per Selerix company policy and HIPAA requirements.
  • Acts as liaison between the Selerix team and the client when researching and reporting on questions regarding the Selerix platform.
  • Accurately and timely provides resolution to client issues and concerns.
  • Works collaboratively with internal partners to resolve issues or setup.
  • Prioritizes and manages multiple cases simultaneously so that client satisfaction is maintained at the standard required by the VP of Customer Operations.
  • Accurately addresses all assigned tasks within the project timeline, leading to a client go-live status on the Selerix platform.
  • Maintains knowledge and information on the system in order to provide superior customer support.
  • Effectively manages multiple client implementations simultaneously.
  • Participates in staff meetings, conference calls, and other meetings, as needed.
  • Performs other duties as required.
Qualifications
  • Bachelor's Degree or relevant experience.
  • Minimum one year's experience in insurance benefits; experience in account management or a client relationship role a plus.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office (Word, Excel, etc.).
  • Proven organizational and time management abilities.
  • Effective team collaborator with a strong sense of partnership.
  • Experience in managing projects with multiple stakeholders and timelines.
  • Must be eligible for US employment
Benefits
  • Medical, Dental and Vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid holidays
  • 401K (with match)
  • Basic Life
  • Long-Term Disability

Locations in Plano, Texas – Columbia, South Carolina – New Orleans, Louisiana – Indianapolis, Indiana - Hybrid work schedule

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