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Client Success Project Manager Jobs in Darien, IL

Epiq

Client Services Senior Project Manager

Chicago, IL · On-site

$105K - $115K/yr

Demonstrated success managing multiple concurrent projects with competing priorities and deadlines. * Strong communication and interpersonal skills with the ability to build trust quickly and ...

Craft

Implementation Project Manager

Chicago, IL · On-site

Our expertise spans technology, food and beverage operations, client success, fulfillment and more ... The Implementation Project Manager plays a critical role in leading the smooth deployment of ...

Pomelo

Head of Client Success & Sales

Chicago, IL · Remote

$70K - $80K/yr

This role will be responsible for both acquiring new clients and managing existing client ... Maintain and manage pipeline in CRM Client Success & Account Management * Serve as the primary ...

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Client Success Project Manager information

See Darien, IL salary details

$37.5K

$100K

$157.8K

How much do client success project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success project manager in Darien, IL is $100,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $119,800.00 per year, depending on experience, location, and employer.

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities near Darien, IL are hiring for Client Success Project Manager jobs?

Cities near Darien, IL with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Darien, IL as of June 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $100,004 per year, or $48.1 per hour.

Vice President, Client Success-2606100SB02

Ardmore Roderick

Chicago, IL • On-site

$220.48 - $299.52/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

About Us

Ardmore Roderick is a full-service infrastructure solutions firm that specializes in Utilities, Transportation, Aviation, Rail and Transit, Building and Facilities Projects. We are headquartered in Chicago, IL with offices in Florida, Illinois, North Carolina, Ohio, Pennsylvania, Tennessee and Texas.

Our Vision

Reimagining infrastructure to improve lives and communities

Our Mission

Transforming communities by empowering the best minds to deliver innovative infrastructure solutions.

Our Values

We Care: especially about excellence, impact, innovation, inclusion and safety

Job Overview

We are seeking a new Vice President, Client Success to join our team at Ardmore Roderick. As a Vice President, Client Success, you will join a team of infrastructure solutions experts that work to solve our client’s ever‑evolving project needs. This role can be based at any of our US Ardmore Roderick locations and will require frequent travel to engage with the executive leadership team, employees, clients and partners.

The Vice President, Client Success will be responsible for leading the firm’s national growth strategy, strengthening client relationships and building a high‑performance business development culture across the organization. The successful candidate will develop and institutionalize a disciplined approach to market growth while fostering the entrepreneurial spirit that drives innovation, client trust and long‑term success. The role will partner closely with executive leadership, market leaders and operational teams to accelerate revenue growth, expand key client relationships, improve win rates and elevate the firm’s brand and market position. The role will also serve as the firm’s chief growth catalyst, ensuring that business development becomes a shared organizational capability rather than the responsibility of a select few.

Key Responsibilities
  • Growth Strategy & Market Expansion
    • Develop and execute the firm’s enterprise growth strategy
    • Identify priority markets, end‑markets, geographies and strategic accounts
    • Create annual and multi‑year growth plans aligned with company strategic plan and corporate objectives
    • Analyze market trends, client needs, competitive dynamics and emerging opportunities
    • Partner with executive leadership to evaluate acquisitions, partnerships and market entry opportunities
  • Client Success & Relationship Management
    • Build executive‑level relationships with key clients and stakeholders
    • Develop strategic account management practices and processes
    • Increase client retention, repeat business and market share
    • Lead client satisfaction measurement programs
  • Business Development Leadership
    • Establish clear sales processes, pipeline management standards and opportunity tracking
    • Improve pursuit strategy, capture planning and proposal effectiveness
    • Drive accountability for growth performance across all market sectors
    • Lead major pursuits and strategic opportunities
  • Culture and Capability Building
    • Coach and mentor market leaders, project managers, and technical professionals in business development
    • Develop training programs that strengthen client engagement and seller‑doer capabilities
    • Create incentives and recognition programs that reinforce growth behaviors
    • Champion collaboration across regions, markets, and disciplines
  • Marketing and Brand Alignment
    • Partner with marketing and communications leadership to align growth initiatives with brand strategy and industry visibility
    • Ensure marketing investments support targeted growth objectives
    • Improve lead generation and market awareness activities
  • Performance Management
    • Establish firmwide growth KPIs and reporting
    • Monitor pipeline health, win rates, client retention and revenue growth
    • Lead quarterly growth reviews with market leaders
    • Drive data‑informed decision making across the organization
Required Qualifications
  • Bachelor’s degree in engineering, architecture, construction management or related field of study
  • 15+ years of experience in engineering, architecture, construction, professional services or related consulting industries
  • Demonstrated success leading regional and/or enterprise growth initiatives
  • Proven experience building and scaling business development organizations
  • Strong understanding of seller‑doer environments
  • Strategic thinker with strong execution capability
  • Proven record of driving revenue growth and expanding strategic client relationships
  • Highly collaborative and influential
  • Comfortable balancing accountability with empowerment
  • Executive presence and credibility with clients, partners and senior leaders
  • Passionate about developing people and creating organizational capability
  • Have a team player mindset with the ability to communicate and influence proficiently in written and verbal forms
  • Have exceptional organizational skills that help drive firmwide revenue and sales growth
Preferred Qualifications
  • Advanced degrees in business management, engineering or organizational growth
  • PE license
Benefits
  • We offer Medical, Dental, and Vision Plans
  • 401K, Paid Maternity Leave, Competitive PTO
  • Employee Assistance Program (EAP) and more

Sponsorship and relocation are not available for this opportunity.

Equal Employment Opportunity

Ardmore Roderick is an Equal Employment Opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability status, protected veteran status, or any other characteristic protected by local, state, or federal law. Ardmore Roderick participates in E‑Verify.

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. Please reach out to us if you require reasonable accommodation in responding to a job announcement, interviewing, or otherwise participating in the employee selection process.

Salary Range: $220,480-299,520. Ardmore Roderick is providing the compensation range that the company believes it might pay and/or offer for this position, based on the successful applicant’s education, experience, knowledge, skills and abilities in addition to internal equity and specific geographic location.

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