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Client Success Partner Jobs in Washington, DC (NOW HIRING)

RxAnte Inc.

Director, Client Success

Sterling, VA · Remote

$125K - $140K/yr

Partnering closely with teammates in client analytics, product, and data services, the Director ... Works with Client Success leadership and cross-functional teams to develop the scope, deliverables ...

RxAnte Inc

Director, Client Success

Sterling, VA · On-site

$125K - $140K/yr

Client Success Company Overview Over the next ten years, there will be at least 4.6 million ... Partnering closely with teammates in client analytics, product, and data services, the Director ...

MultiPlan

Client Success Manager

Mclean, VA · On-site

An incumbent must also understand and exceed the expectations of the client in their partnership ... The Client Success Manager has the latitude and authority to make commitments on behalf of the ...

New

Orion Solutions

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

You'll manage client engagement, track service activity, and partner with service and technical teams to drive satisfaction, retention, and long-term success. Through regular check-ins and alignment ...

Welldoc

Director, Client Success

Columbia, MD · On-site

... partner across the healthcare industry. We're a team passionate about leveraging cutting-edge ... Job Purpose The Client Success team is looking for an experienced and strategic Client Success ...

Welldoc, Inc.

Director, Client Success

Columbia, MD · On-site

... partner across the healthcare industry. We're a team passionate about leveraging cutting-edge ... Job Purpose The Client Success team is looking for an experienced and strategic Client Success ...

Welldoc, Inc.

Director, Client Success

Columbia, MD · On-site

... partner across the healthcare industry. We're a team passionate about leveraging cutting-edge ... Job Purpose The Client Success team is looking for an experienced and strategic Client Success ...

NFP Corp

Client Success Manager

Potomac, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

Aon

Client Success Manager

Potomac, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

NFP Corp

Client Success Manager

Mclean, VA · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

NFP Corp

Client Success Manager

Potomac, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

NFP Corp

Client Success Manager

Mclean, VA · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

Aon

Client Success Manager

Mclean, VA · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

NFP Corp

Client Success Manager

Potomac, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

NFP Corp

Client Success Manager

Mclean, VA · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

AON PLC

Client Success Manager

Bethesda, MD · On-site

The Client Success Manager is responsible for managing the delivery of our workplace financial ... Partner with clients to evolve their program based on participant needs and usage trends Financial ...

Welldoc, Inc.

Client Success Manager

Columbia, MD · On-site

As a Client Success Manager, you will be responsible for managing assigned strategic accounts and ... Serve as a trusted advisor for the clients & strategic partner accounts. * Develop a solid ...

Welldoc

Client Success Manager

Columbia, MD · On-site

As a Client Success Manager, you will be responsible for managing assigned strategic accounts and ... Serve as a trusted advisor for the clients & strategic partner accounts. * Develop a solid ...

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All JobsClient Success Partner JobsClient Success Partner Jobs in Washington, DC

Client Success Partner information

See Washington, DC salary details

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$53

$109

How much do client success partner jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client success partner in Washington, DC is $53.14, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $72.64 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $110,538 per year, or $53.1 per hour.

Director, Client Success

Sterling, VA • On-site

RxAnte
IT Services • 51 - 200 employees
Learn more about RxAnteexternal

$125K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Job Type
Full-time
Description
Director, Client Success
Remote (with periodic travel to Sterling, Virginia and client sites) • Client Success
Company Overview
Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people's health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.
RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients' most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.
How You'll Make a Difference
The Director, Client Success is a trusted partner and primary point of contact for RxAnte's health plan clients. Reporting into the VP of Client Success, the ideal candidate will drive value, customer satisfaction, and corporate success. Partnering closely with teammates in client analytics, product, and data services, the Director will coordinate across teams to deliver operational excellence, manage day-to-day client interactions, and ensure program performance. The best candidate will be adept at employing consultative techniques to strategize with and align to client goals and objectives. The ideal candidate will have a sharp business mind and proven ability to collaborate on the development and implementation of high-value program initiatives, demonstrating strong cross-functional fluency in data, analytics, and operational areas, with the ability to identify connections across departments and client relationships. This is a remote position with some travel to our offices in Sterling, Virginia and to client locations required.
What You'll Do
  • Establishes and strengthens long-term relationships with assigned clients as a trusted, strategic advisor, translating performance data into actionable insights and presenting findings with clarity and confidence.
  • Strategizes, implements, and maintains program initiatives that align to client goals and objectives, establishing success criteria across financial, clinical, operational, and service capabilities.
  • Manages client objectives, expectations, and timelines throughout the program lifecycle.
  • Maintains a deep understanding of RxAnte's capabilities, communicates relevant offerings to clients, and identifies upsell opportunities.
  • Partners with the client analytics team to gather and analyze data, identify trends and root causes, and develop quality workplans and deliverables for internal and external audiences.
  • Oversees all aspects of client deliverables, coordinating with technical and analytic teams to identify potential issues and mitigate risk.
  • Works with Client Success leadership and cross-functional teams to develop the scope, deliverables, resources, work plan, budget, and timing for new initiatives.
  • Analyzes and evaluates program risks and produces program reports for client program leads and executive leadership.
  • Facilitates effective client meetings and collaborates with team members to prepare for and drive client meeting success.

What We're Looking For
Required
  • Bachelor's degree required.
  • 7+ years of client management experience in the healthcare industry (e.g., health plan, hospital, healthcare services, pharmacy), with domain expertise in Medicare Advantage health plans and/or quality performance or improvement initiatives.
  • Proven track record building and strengthening client relationships and communicating effectively with senior management and executives.
  • Strong analytical rigor, with the confidence to analyze data and bring clients a point of view, not just a report.
  • Results-oriented, with the ability to prioritize and manage multiple projects simultaneously in a fast-paced, dynamic environment while operating independently amid competing priorities.
  • Demonstrated ability to collaborate effectively with cross-functional teams to consistently meet deadlines and client expectations.
  • Excellent written and verbal communication skills, strong attention to detail, and exceptional time management, facilitation, and organizational skills.
  • Available for periodic travel to RxAnte's Sterling, Virginia office and to client sites.
  • Must be authorized to work in the U.S. without company-sponsored visa sponsorship.

Preferred
  • Master's degree or other advanced degree in clinical services, healthcare analytics, healthcare administration, healthcare technology, or a related field.
  • Experience with pharmacy and/or medical data.
  • Knowledge of change management principles.

Conditions of Employment
All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.
Compensation
The expected salary range for this position is $125,000 to $140,000 per year. This role is also eligible for a 15% annual performance bonus target. Actual compensation within the range is determined by factors including experience, skills, and internal equity.
Benefits
RxAnte offers a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:
  • Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium
  • A Health Savings Account with company contributions
  • A 401(k) retirement plan with an employer match
  • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
  • An Employee Assistance Program and a benefits Customer Advocate service
  • 4 weeks of accrued paid time off in addition to paid company holidays
  • Company-provided equipment

Equal Employment Opportunity
RxAnte is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Recruitment Fraud Notice
All legitimate RxAnte job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.
Salary Description
$125,000-$140,000/year

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