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Client Success Partner Jobs in Spring Valley, NY

BranchLab

Client Success Manager

New York, NY · On-site

$85K - $150K/yr

As a Client Success Manager, you will partner with leading pharmaceutical manufacturers, agencies, and media partners to help them maximize value from BranchLab's platform and services. You will ...

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Client Success Manager

New York, NY

Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to deliver for our clients. Qualifications * 3+ years of experience in a client facing role working in a ...

Tribune Media

Client Success Manager

New York, NY

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Nexstar Media Group

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

The New York Times

Client Success Manager

New York, NY · On-site

$44.48 - $48.02/hr

As a Client Success Manager you will act in an internal and client-facing role, and will be ... Help guide the development of new and current client partnerships, including the RFP (Requests for ...

WebMD

Sr. Client Success Manager

Newark, NJ · On-site

... Client Success team. You will be responsible for building and maintaining strong customer ... Manage day-to-day partnership and collaboration with all departments from sale to execution and ...

DeepIntent

Senior Client Success Manager

New York, NY · On-site

$110K - $120K/yr

Partner closely with Platform Operations, Analytics, Integrations, and Sales to ensure seamless ... Client Success, Account Management, or a related role within ad tech, digital media, or ...

WebMD

Sr. Client Success Manager

Newark, NJ · On-site

... Client Success team. You will be responsible for building and maintaining strong customer ... Manage day-to-day partnership and collaboration with all departments from sale to execution and ...

WebMD

Client Success Manager

Newark, NJ · On-site

... Client Success team. You will be responsible for building and maintaining strong customer ... Partner with Sales to help meet client objectives and drive internal goals, enhancing overall ...

Swayable

Client Success Director

New York, NY · On-site

$130 - $170K/hr

Experience working collaboratively in a small-team start-up environment, partnering with data ... You will be joining the Client and Research Success Team at Swayable, which leads the client ...

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Showing results 41-60

All JobsClient Success Partner JobsClient Success Partner Jobs in Spring Valley, NY

Client Success Partner information

See Spring Valley, NY salary details

$15

$47

$97

How much do client success partner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success partner in Spring Valley, NY is $47.56, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $65.05 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities near Spring Valley, NY are hiring for Client Success Partner jobs?

Cities near Spring Valley, NY with the most Client Success Partner job openings:

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Spring Valley, NY as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $98,933 per year, or $47.6 per hour.

Client Success Manager

BranchLab

New York, NY • On-site

$85K - $150K/yr

Full-time

Re-posted 19 days ago

Job description

Job Title: Client Success Manager
Job Type: Full-time, Hybrid in office in NYC.
Reporting To: CRO
Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or future sponsorship
ABOUT BRANCHLAB
BranchLab is transforming healthcare commercialization with Pathwai™, the industry's first Semantic Activation Platform. Our AI-native technology helps leading healthcare organizations and their agencies make smarter commercialization decisions and connect patients, providers, and caregivers to life-improving therapies and resources.
Built for the evolving privacy landscape, BranchLab improves commercialization performance without relying on individual-level health information. By modernizing the industry's technical infrastructure, we help organizations operate more efficiently and responsibly while improving how healthcare audiences are understood, reached, and engaged.
BranchLab is helping build a more intelligent, efficient, and responsible model for healthcare commercialization.
THE OPPORTUNITY
We're looking for a proactive, client-focused professional who thrives in a fast-paced environment and enjoys solving complex business challenges. The ideal candidate combines strong relationship management skills with analytical thinking and a passion for helping clients achieve measurable results.
As a Client Success Manager, you will partner with leading pharmaceutical manufacturers, agencies, and media partners to help them maximize value from BranchLab's platform and services.
You will support clients via managed-service and as self-service users of platform solutions, helping organizations successfully onboard, adopt, and scale their use of our technology.
You will work across our core solutions, including:
  • Custom Patient (DTC), Caregiver, HCP, and Consumer Audience Development
  • Audience Activation across Programmatic, TV, Social, Audio, and Out-of-Home Media
  • Audience Performance Measurement and Optimization
  • Outcome-Based Reporting and Analytics
  • Strategic Audience Planning and Research
  • Self-Service Audience Design, Activation, and Analytics Workflows

You will serve as a trusted advisor to clients, helping them understand how BranchLab's predictive audience technology can improve campaign performance, accelerate activation, and support business growth. Whether supporting enterprise managed-service engagements or driving adoption of our self-service platform, you will play a critical role in ensuring clients achieve measurable business outcomes and realize the full value of their partnership with BranchLab.
KEY RESPONSIBILITIES
  • Own relationships with pharmaceutical manufacturers, healthcare agencies, and media partners, serving as a strategic advisor throughout the client lifecycle.
  • Lead onboarding and implementation for new clients, ensuring successful adoption of BranchLab solutions and alignment on business objectives.
  • Partner with clients to define audience strategies, activation plans, success metrics, and measurement approaches.
  • Deliver regular business reviews that demonstrate campaign performance, audience insights, and return on investment.
  • Collaborate with Product, Data Science, Operations, and Sales teams to ensure successful execution and continuous client value creation.
  • Identify opportunities to expand client engagement through additional audience solutions, activation channels, analytics capabilities, and offerings.
  • Gather client feedback to inform product roadmap priorities and improve the overall customer experience.
  • Monitor adoption, utilization, retention, and satisfaction metrics while proactively addressing risks and opportunities.
    REQUIRED SKILLS & EXPERIENCE
  • Bachelor's degree in related field.
  • Proven experience in client-facing roles, such as account management, customer success, or sales.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • Strong problem-solving abilities, with a proactive and solution-oriented mindset.
  • Ability to manage multiple clients and priorities simultaneously, with exceptional organizational skills.
  • Ability to work in a fast-paced, high-growth environment, balancing strategic vision with execution.

PREFERRED QUALIFICATIONS
  • Experience supporting pharmaceutical, healthcare, life sciences, or regulated-industry clients.
  • Knowledge of healthcare advertising, media activation, audience targeting, or measurement solutions.
  • Familiarity with programmatic advertising, DSPs, SSPs, data providers, and audience activation workflows.
  • Experience presenting campaign performance, analytics, or business insights to senior stakeholders.
  • Understanding of customer success methodologies, enterprise account management, or strategic consulting.
  • Familiarity with AI-driven analytics, predictive modeling, or audience intelligence platforms.

WHY JOIN BRANCHLAB?
  • Competitive Salary & Comprehensive Benefits
  • Small, Agile Team - Your work will have a direct impact
  • Equity Opportunities - Grow with the company

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