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Client Success Partner Jobs in Phoenix, AZ (NOW HIRING)

Sr Client Partner

Scottsdale, AZ · Remote

$130K - $140K/yr

Blue Yonder Title: Sr Client Partner (CPG / Life Sciences) Synonymous Business Title:Principal ... Collaborate with partners, marketing, Customer Success, and delivery teams to generate demand ...

New

Client Partner Global Title: Client Partner Division & Department: Education Sales Status ... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ...

... Proven success in both sales and delivery leadership, with accountability for end-to-end client ... local partner with global scale.¿With a hands-on culture and close proximity to its clients ...

... Proven success in both sales and delivery leadership, with accountability for end-to-end client ... local partner with global scale.¿With a hands-on culture and close proximity to its clients ...

... Proven success in both sales and delivery leadership, with accountability for end-to-end client ... partner with global scale.-With a hands-on culture and close proximity to its clients, Sogeti ...

You'll be at the forefront of our client partnerships, ensuring they unlock the full value of our ... Proven experience in customer success or account management, ideally within the retail sector ...

Client Service Associate 1

Phoenix, AZ · On-site

$14.50 - $19.75/hr

... partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG ... Client Success Associates will be responsible for managing, maintaining, and growing client ...

Showing results 21-40

Client Success Partner information

See Phoenix, AZ salary details

$15

$46

$95

How much do client success partner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success partner in Phoenix, AZ is $46.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $63.75 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities near Phoenix, AZ are hiring for Client Success Partner jobs?

Cities near Phoenix, AZ with the most Client Success Partner job openings:

Infographic showing various Client Success Partner job openings in Phoenix, AZ as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $94,661 per year, or $45.5 per hour.

Customer Success Lead

Townsquare Interactive

Phoenix, AZ • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Customer Success Lead - Townsquare Interactive
Location: In-office role at our downtown Phoenix office
Take the Lead in Customer Success!
Ready to build meaningful, long-term relationships with small business owners? As a Customer Success Lead at Townsquare Interactive, you'll deliver expert service that helps clients maximize their marketing investment. This is your opportunity to partner with clients, drive adoption of our solutions, and showcase the real ROI of our platform-all while building a rewarding career in client success.
Why Townsquare Interactive?
We're on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them-like website design, SEO, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.
Our Competitive Advantage:
  • Training & Development: From day one, you'll receive best-in-class training designed to make you an expert in client success, onboarding, operations, and digital marketing solutions. Development goes beyond onboarding - equipping you with the skills that drive long-term career success.
  • Culture: We hire for character, coachability, and accountability - creating a collaborative, team-first environment where people genuinely support one another. Strong cross-functional partnerships and shared wins create a workplace people enjoy being part of every day.
  • Opportunity & Stability: Established for over a decade yet still operating with a high-growth mindset, this is a ground-floor opportunity within a multi-million-dollar organization. Backed by publicly traded Townsquare Media, we offer the resources, stability, and long-term investment needed to grow your career.
  • Impactful Solutions: Our evolving digital marketing and business management solutions help over 20,000 small and mid-sized businesses grow month after month - allowing you to play a direct role in client onboarding, retention, and long-term success.
  • Giving Back: At Townsquare, YOU Matter. Through hands-on volunteer events, Mission Mondays, and Volunteer Time Off, employees make meaningful community impact while building strong team connections.
What You'll Do:
As a Customer Success Lead, you'll be the trusted partner clients rely on to maximize their marketing investment. You'll deliver high-quality, professional support-driving retention and product adoption by problem solving, educating, and building trust so every client sees clear value in their marketing investment.
Your day-to-day will include:
  • Handling ~10 inbound and 10-15 outbound client calls daily to address questions, provide guidance, and strengthen relationships.
  • Managing a queue of client tickets, including BMP (Business Management Platform) inquiries and minor website edits (text/photos).
  • Focusing on one-call resolution whenever possible while partnering with internal teams like web design and SEO for more complex requests.
  • Build and maintain strong client relationships to drive client retention-proactively uncovering pain points, showing value, addressing cancellation requests with tailored solutions, and ensuring long-term satisfaction and success.
  • Add value to every client interaction by listening, educating, and recommending solutions that drive adoption, maximize ROI, and help clients get the most from their marketing services.
  • Building lasting client relationships to encourage retention, satisfaction, and long-term success.
  • Maintaining accurate, detailed records of all client interactions.
What You'll Bring:
  • Bachelor's Degree (required)
  • Previous customer success or sales experience (preferred)
  • Excellent written and verbal communication skills
  • Strong follow-up and problem-solving abilities
  • High attention to detail and commitment to exceptional service
  • Ability to prioritize and manage multiple responsibilities in a fast-paced environment
  • A proactive approach with the confidence to create strong client partnerships
What's In It for You?
  • Competitive base salary + bonus program
  • 3 weeks PTO + 9 paid holidays (including 2 personal days)
  • Volunteer Time Off-give back to your community
  • Health, Dental, Vision, and Pet Insurance
  • 401(k) with company match + Employee Stock Purchase Plan
  • Company-provided laptop
  • Comprehensive training program to help you master your craft
  • Clear paths for advancement-grow your career right here

Build Long-Term Success Here!
This role provides the opportunity to build a meaningful career in client success at a leading digital marketing and SaaS company. You'll gain hands-on experience supporting our clients and driving their success-setting the stage for growth into advanced account management, strategy, and leadership roles. If you're ready to learn, grow, and make an impact from day one, we encourage you to apply!
TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.
Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media's employees to perform their job duties may result in discipline up to and including discharge.